--- product_id: 106078279 title: "Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise" brand: "horst schulze, dean merrill, ken blanchard" price: "69.57 DT" currency: TND in_stock: true reviews_count: 13 url: https://www.desertcart.tn/products/106078279-excellence-wins-a-no-nonsense-guide-to-becoming-the-best store_origin: TN region: Tunisia --- # Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise **Brand:** horst schulze, dean merrill, ken blanchard **Price:** 69.57 DT **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise by horst schulze, dean merrill, ken blanchard - **How much does it cost?** 69.57 DT with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.tn](https://www.desertcart.tn/products/106078279-excellence-wins-a-no-nonsense-guide-to-becoming-the-best) ## Best For - horst schulze, dean merrill, ken blanchard enthusiasts ## Why This Product - Trusted horst schulze, dean merrill, ken blanchard brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description In his characteristic no-nonsense approach, Horst Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry. In Excellence Wins , the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise and half measures. For over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In Excellence Wins , Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization. With his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about: Why leading well is an acquired skill Serving your customers Engaging your employees Creating a culture of customer service Why vision statements make a difference What it really means to practice servant leadership Schulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in Excellence Wins-- you have everything you need to apply it to your life and career right now. Let Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when Excellence Wins . ## Technical Specifications | Specification | Value | |---------------|-------| | Dimensions | 5.69 x 0.87 x 8.64 inches | | Edition | Illustrated | | Isbn 10 | 0310352096 | | Isbn 13 | 978-0310352099 | | Item Weight | 2.31 pounds | | Language | English | | Print Length | 224 pages | | Publication Date | March 5, 2019 | | Publisher | Zondervan | ## Images ![Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise - Image 1](https://m.media-amazon.com/images/I/71EA6YHUHhL.jpg) ## Available Options This product comes in different **Format** options. ## Customer Reviews ### ⭐⭐⭐⭐⭐ Excellence Wins *by on Reviewed in the United States March 12, 2026* If you are looking to move away from a culture of "good enough" and toward a culture of "uncompromising best," this is a must-read. It’s practical, direct, and—as the title suggests—completely no-nonsense. ### ⭐⭐⭐⭐⭐ A must read! *by on Reviewed in the United States March 17, 2026* This book is incredible. It really drives home the messege of customer service at the highest level. The experiences recounted in this book are truely phenomenal. It is a must read if you are in business, our aspire to be. ### ⭐⭐⭐⭐⭐ A great read for leaders in any field! One to keep in your collection *by on Reviewed in the United States January 16, 2025* This book was recommended to me by one of the nurses on our team. She sent a text that included a quote from the book and said “this book is so good that every one on our admin team needs to read it!” Always thrilled to see my team prioritizing quality I promised to read it and added it to my audible account. It did not disappoint - many of the concepts were familiar to me from other reading I have done and from leadership training but the author helps to illustrate what it really means to hire well, orient well, treat employees well and prioritize excellence. The book wasn’t an overly cumbersome one and had enough great takeaways that I felt driven to order the print edition so I could make some notes and go back for quotes and illustrations. And, yes, I also recommended it to our admin team! ## Frequently Bought Together - Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise - Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect - Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.tn/products/106078279-excellence-wins-a-no-nonsense-guide-to-becoming-the-best](https://www.desertcart.tn/products/106078279-excellence-wins-a-no-nonsense-guide-to-becoming-the-best) --- *Product available on Desertcart Tunisia* *Store origin: TN* *Last updated: 2026-11-10*