---
product_id: 27823111
title: "Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue"
price: "131.56 DT"
currency: TND
in_stock: true
reviews_count: 13
url: https://www.desertcart.tn/products/27823111-customer-success-how-innovative-companies-are-reducing-churn-and-growing
store_origin: TN
region: Tunisia
---

# Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue

**Price:** 131.56 DT
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
- **How much does it cost?** 131.56 DT with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.tn](https://www.desertcart.tn/products/27823111-customer-success-how-innovative-companies-are-reducing-churn-and-growing)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Your business success is now forever linked to the success of your customers Customer Success is the groundbreaking guide to the exciting new model of customer management. Business relationships are fundamentally changing. In the world B.C. (Before Cloud), companies could focus totally on sales and marketing because customers were often 'stuck' after purchasing. Therefore, all of the 'post-sale' experience was a cost center in most companies. In the world A.B. (After Benioff), with granular per-year, per-month or per-use pricing models, cloud deployments and many competitive options, customers now have the power. As such, B2B vendors must deliver success for their clients to achieve success for their own businesses. Customer success teams are being created in companies to quarterback the customer lifecycle and drive adoption, renewals, up-sell and advocacy. The Customer Success philosophy is invading the boardroom and impacting the way CEOs think about their business. Today, Customer Success is the hottest B2B movement since the advent of the subscription business model, and this book is the one-of-a-kind guide that shows you how to make it work in your company. From the initial planning stages through execution, you'll have expert guidance to help you: Understand the context that led to the start of the Customer Success movement Build a Customer Success strategy proven by the most competitive companies in the world Implement an action plan for structuring the Customer Success organization, tiering your customers, and developing the right cross-functional playbooks Customers want products that help them achieve their own business outcomes. By enabling your customers to realize value in your products, you're protecting recurring revenue and creating a customer for life. Customer Success shows you how to kick start your customer-centric revolution, and make it stick for the long term.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #89,462 in Books ( See Top 100 in Books ) #21 in Customer Relations (Books) #62 in E-Commerce (Books) #109 in Business & Finance |
| Customer Reviews | 4.6 out of 5 stars 890 Reviews |

## Images

![Customer Success: How Innovative Companies Are Reducing Churn and Growing Recurring Revenue - Image 1](https://m.media-amazon.com/images/I/610rUTQso9L.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ Review
*by J***N on March 18, 2026*



### ⭐⭐⭐⭐⭐ Review
*by J***N on August 26, 2016*



### ⭐⭐⭐⭐ Review
*by A***S on May 15, 2016*



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*Product available on Desertcart Tunisia*
*Store origin: TN*
*Last updated: 2026-09-11*