--- product_id: 374751842 title: "Trusted Advisor: 20Th Anniversary Edition" price: "109.45 DT" currency: TND in_stock: true reviews_count: 13 url: https://www.desertcart.tn/products/374751842-trusted-advisor-20th-anniversary-edition store_origin: TN region: Tunisia --- # Trusted Advisor: 20Th Anniversary Edition **Price:** 109.45 DT **Availability:** ✅ In Stock ## Quick Answers - **What is this?** Trusted Advisor: 20Th Anniversary Edition - **How much does it cost?** 109.45 DT with free shipping - **Is it available?** Yes, in stock and ready to ship - **Where can I buy it?** [www.desertcart.tn](https://www.desertcart.tn/products/374751842-trusted-advisor-20th-anniversary-edition) ## Best For - Customers looking for quality international products ## Why This Product - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors.In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters. This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others. Review: Must Read for Anyone in Client-Facing Roles. - The Trusted Advisor is one of the best books I’ve read on building long-term client relationships. It goes beyond technical expertise and focuses on how to develop trust, credibility and genuine connection with clients. The authors explain with real examples how listening, empathy and honesty create stronger partnerships than simply “selling” solutions. What I loved most is how practical the advice is, it shows exactly how to shift from being just a service provider to becoming a true trusted partner. The balance between psychology, communication and professional skills makes it applicable across industries, whether you’re in consulting, finance or entrepreneurship. A book I’ll keep revisiting, because every chapter gives you something actionable to improve client interactions. Highly recommended for anyone who wants to succeed in advisory or relationship-driven careers. Review: Best buy - Best quality ## Technical Specifications | Specification | Value | |---------------|-------| | Best Sellers Rank | #8,065 in Books ( See Top 100 in Books ) #45 in Industries #351 in Analysis & Strategy | | Customer Reviews | 4.4 out of 5 stars 1,632 Reviews | ## Images ![Trusted Advisor: 20Th Anniversary Edition - Image 1](https://m.media-amazon.com/images/I/71FvjJ4koXL.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ Must Read for Anyone in Client-Facing Roles. *by M***A on 20 August 2025* The Trusted Advisor is one of the best books I’ve read on building long-term client relationships. It goes beyond technical expertise and focuses on how to develop trust, credibility and genuine connection with clients. The authors explain with real examples how listening, empathy and honesty create stronger partnerships than simply “selling” solutions. What I loved most is how practical the advice is, it shows exactly how to shift from being just a service provider to becoming a true trusted partner. The balance between psychology, communication and professional skills makes it applicable across industries, whether you’re in consulting, finance or entrepreneurship. A book I’ll keep revisiting, because every chapter gives you something actionable to improve client interactions. Highly recommended for anyone who wants to succeed in advisory or relationship-driven careers. ### ⭐⭐⭐⭐⭐ Best buy *by R***R on 25 August 2023* Best quality ### ⭐⭐⭐⭐ Four Stars *by S***L on 29 November 2015* Good one ## Frequently Bought Together - The Trusted Advisor: 20th Anniversary Edition - Crucial Conversations: Tools for Talking When Stakes are High, Third Edition --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.tn/products/374751842-trusted-advisor-20th-anniversary-edition](https://www.desertcart.tn/products/374751842-trusted-advisor-20th-anniversary-edition) --- *Product available on Desertcart Tunisia* *Store origin: TN* *Last updated: 2026-07-03*