--- product_id: 4136429 title: "HoMedics MCS-510H Total Back and Shoulder Massage Cushion" brand: "homedics" price: "1891.68 DT" currency: TND in_stock: false reviews_count: 12 url: https://www.desertcart.tn/products/4136429-homedics-mcs-510h-total-back-and-shoulder-massage-cushion store_origin: TN region: Tunisia --- # HoMedics MCS-510H Total Back and Shoulder Massage Cushion **Brand:** homedics **Price:** 1891.68 DT **Availability:** ❌ Out of Stock ## Quick Answers - **What is this?** HoMedics MCS-510H Total Back and Shoulder Massage Cushion by homedics - **How much does it cost?** 1891.68 DT with free shipping - **Is it available?** Currently out of stock - **Where can I buy it?** [www.desertcart.tn](https://www.desertcart.tn/products/4136429-homedics-mcs-510h-total-back-and-shoulder-massage-cushion) ## Best For - homedics enthusiasts ## Why This Product - Trusted homedics brand quality - Free international shipping included - Worldwide delivery with tracking - 15-day hassle-free returns ## Description Traveling Shiatsu massage with four independent nodes tailor your massage style: kneading for deep massage, rolling for gentle massage, and spot for focused massage Full coverage spans your back and shoulders with four massage zones: full, upper, middle or lower back Soothing heat Adjustable width Programmable remote control Review: Great Massager! BadCustomerServiceBEWARE: MISMATCHED PRODUCT # w/ WARRANTY! - Best massager I ever purchased and just as good or better than any massage I’ve ever paid for. Myself and the 2 others in my household used it regularly, making our leather recliner into a heavenly place for relief in any moment. Our guests periodically would try it and some would use it every visit. It ran strong for a year and 6 months before right side rotating shiatsu massager stopping working. Although we continued using it anyway, I brought out the warranty info, pulled up my receipt and saw I had 6 more months of the 2 year warranty. Sweet victory!! I found the phone number for Homedics customer service, called to make sure my product would still be covered and how to go about making a claim and getting it fixed or replaced. On the phone, they verified all my info, gave me an email address to send the required documents; proof of purchase/receipt, photographs of the broken massager, a photo of the massagers tag and product number. They informed me they would honor the warranty and replace the product with a new one as soon I returned soon and they receive the broken one which I was required to mail to them at my own expense. I paid $120 for it originally and to mail it back cost me $48 & change but still, for me, it was worth it. They received my email. Replied to my email confirming what they said on the phone so I shipped out the broken one and waited patiently for them to receive it and contact me. So I waited and waited and waited and finally emailed them to check status. They replied about a week later letting me know they would not honor the warranty because the product number on the receipt said M510H but the product I had said 511H and I didn’t check to make sure they matched when I bought it. Never thought to. And although I provided photographs and the receipt, they not I caught the inconsistency or if they did they had me send it back anyway with an expectation for a replacement. Well apparently one of the 2 is discontinued and the other one isn’t reflected on my proof of purchase. So they refused to replace the product at all. They offered nothing else, no further instructions, no solution no gesture no apology and no offer to send back the one I sent to them. I replied asking them to reconsider, consider the circumstances, consider it’s not my mistake, consider the times we are in as a country and to consider that I’d just spent $48 to send them my old one that at least half worked when I shipped it out to them. The final response I received was an offer of a 30% off coupon.. That’s it. So I’m supposed to swallow $48 and spend another $100-$150 to replace it with something comparable and get less off than I spent on shipping?? Great massager or not, Homedics will never get my business again and I’ll make sure everyone I know and everywhere I review this product is informed of this shameful careless customer service method. I feel like I got tricked and maybe even scammed out of a product they can now fix and resell and I can have a 30% off coupon BUT only if I respond to let them know if I want it or not. These people gotta be kidding me. Who cares about customer satisfaction right!? Pffft. ME! Review: Soothing but a bit rough - You can set this massage cushion from HoMedics from a rolling / vibrating massage to a deep, circular one. With the control, you can select the full vertical range of massage motion (from top of back to lower back) or focus on 3 distinct areas. Also, you can manually move a smaller massage range to be anywhere within the full vertical range. You can add heat or not. I estimate the back portion of the massager- the part that houses all of the massaging mechanism- to be about 5 inches thick. I guess I was expecting something thinner since I was used to our thinner, cheaper model that crapped out a year ago. The thickness is not a problem, just be prepared to put this in a chair that will accommodate it. My wife and I both agree that when you set the control for the deep circular massage, you should put a couple of towels between you and the massage cushion. The massager, when set to the deep, rotary setting is too rough for us without the towels. Very relaxing. It turns off after about 15 mintues which is good, because we often fall asleep. I can't imaging waking up after a couple of hours with this thing having run the whole time. ## Features - Traveling Shiatsu massage with four independent nodes tailor your massage style: kneading for deep massage, rolling for gentle massage, and spot for focused massage - Full coverage spans your back and shoulders with four massage zones: full, upper, middle or lower back - Soothing heat - Adjustable width - Programmable remote control ## Technical Specifications | Specification | Value | |---------------|-------| | ASIN | B008981SFG | | Brand | Homedics | | Brand Name | Homedics | | Color | Multi | | Customer Reviews | 4.0 out of 5 stars 322 Reviews | | Global Trade Identification Number | 00031262054128 | | Is Cordless? | No | | Is Product Cordless | No | | Item Weight | 13.86 Pounds | | Manufacturer | HoMedics | | Manufacturer Part Number | MCS-510H | | Material | Spandex | | Material Type | Spandex | | Model Number | MCS-510H | | Other Special Features of the Product | Heat | | Special Feature | Heat | | Style Name | Modern | | UPC | 031262054128 | | Unit Count | 1 Count | | Water Resistance Level | Not Water Resistant | ## Product Details - **Brand:** Homedics - **Color:** Multi - **Item Weight:** 13.86 Pounds - **Material:** Spandex - **Special Feature:** Heat ## Images ![HoMedics MCS-510H Total Back and Shoulder Massage Cushion - Image 1](https://m.media-amazon.com/images/I/61pZrl4-XtL.jpg) ![HoMedics MCS-510H Total Back and Shoulder Massage Cushion - Image 2](https://m.media-amazon.com/images/I/51DegidsxAL.jpg) ![HoMedics MCS-510H Total Back and Shoulder Massage Cushion - Image 3](https://m.media-amazon.com/images/I/61DiHdLmiVL.jpg) ## Customer Reviews ### ⭐⭐⭐⭐⭐ Great Massager! BadCustomerServiceBEWARE: MISMATCHED PRODUCT # w/ WARRANTY! *by J***S on January 3, 2021* Best massager I ever purchased and just as good or better than any massage I’ve ever paid for. Myself and the 2 others in my household used it regularly, making our leather recliner into a heavenly place for relief in any moment. Our guests periodically would try it and some would use it every visit. It ran strong for a year and 6 months before right side rotating shiatsu massager stopping working. Although we continued using it anyway, I brought out the warranty info, pulled up my receipt and saw I had 6 more months of the 2 year warranty. Sweet victory!! I found the phone number for Homedics customer service, called to make sure my product would still be covered and how to go about making a claim and getting it fixed or replaced. On the phone, they verified all my info, gave me an email address to send the required documents; proof of purchase/receipt, photographs of the broken massager, a photo of the massagers tag and product number. They informed me they would honor the warranty and replace the product with a new one as soon I returned soon and they receive the broken one which I was required to mail to them at my own expense. I paid $120 for it originally and to mail it back cost me $48 & change but still, for me, it was worth it. They received my email. Replied to my email confirming what they said on the phone so I shipped out the broken one and waited patiently for them to receive it and contact me. So I waited and waited and waited and finally emailed them to check status. They replied about a week later letting me know they would not honor the warranty because the product number on the receipt said M510H but the product I had said 511H and I didn’t check to make sure they matched when I bought it. Never thought to. And although I provided photographs and the receipt, they not I caught the inconsistency or if they did they had me send it back anyway with an expectation for a replacement. Well apparently one of the 2 is discontinued and the other one isn’t reflected on my proof of purchase. So they refused to replace the product at all. They offered nothing else, no further instructions, no solution no gesture no apology and no offer to send back the one I sent to them. I replied asking them to reconsider, consider the circumstances, consider it’s not my mistake, consider the times we are in as a country and to consider that I’d just spent $48 to send them my old one that at least half worked when I shipped it out to them. The final response I received was an offer of a 30% off coupon.. That’s it. So I’m supposed to swallow $48 and spend another $100-$150 to replace it with something comparable and get less off than I spent on shipping?? Great massager or not, Homedics will never get my business again and I’ll make sure everyone I know and everywhere I review this product is informed of this shameful careless customer service method. I feel like I got tricked and maybe even scammed out of a product they can now fix and resell and I can have a 30% off coupon BUT only if I respond to let them know if I want it or not. These people gotta be kidding me. Who cares about customer satisfaction right!? Pffft. ME! ### ⭐⭐⭐⭐ Soothing but a bit rough *by M***L on January 14, 2013* You can set this massage cushion from HoMedics from a rolling / vibrating massage to a deep, circular one. With the control, you can select the full vertical range of massage motion (from top of back to lower back) or focus on 3 distinct areas. Also, you can manually move a smaller massage range to be anywhere within the full vertical range. You can add heat or not. I estimate the back portion of the massager- the part that houses all of the massaging mechanism- to be about 5 inches thick. I guess I was expecting something thinner since I was used to our thinner, cheaper model that crapped out a year ago. The thickness is not a problem, just be prepared to put this in a chair that will accommodate it. My wife and I both agree that when you set the control for the deep circular massage, you should put a couple of towels between you and the massage cushion. The massager, when set to the deep, rotary setting is too rough for us without the towels. Very relaxing. It turns off after about 15 mintues which is good, because we often fall asleep. I can't imaging waking up after a couple of hours with this thing having run the whole time. ### ⭐⭐⭐⭐⭐ This is amazing. I bought it expecting it to be meh *by B***6 on December 22, 2015* This is amazing. I bought it expecting it to be meh. It is so great. I crossfit 5x a week and my back is always a bit sore under my shoulder blades and my lower back. This thing gets in all the right places - and you can control where it stops and how wide it goes to get right in there to deal with those sore tender spots. It feels so good. The cost of this is minor compared to what a massage would cost considering you can do this every day. The heat feature is awesome. The roller feature on mine sounds like it is really laboring, not sure if that is how it is supposed to sound - I will be reaching out to the company. I love it and am so glad I bought it. --- ## Why Shop on Desertcart? - 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016 - 🌍 **Shop Globally** — Access 737+ million products across 21 categories - 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price - 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members) - 🔒 **Secure Payments** — Trusted payment options with buyer protection - ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews **Shop now:** [https://www.desertcart.tn/products/4136429-homedics-mcs-510h-total-back-and-shoulder-massage-cushion](https://www.desertcart.tn/products/4136429-homedics-mcs-510h-total-back-and-shoulder-massage-cushion) --- *Product available on Desertcart Tunisia* *Store origin: TN* *Last updated: 2026-06-08*