---
product_id: 48184207
title: "Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa"
brand: "hive"
price: "119.89 DT"
currency: TND
in_stock: false
reviews_count: 8
url: https://www.desertcart.tn/products/48184207-hive-active-heating-and-hot-water-thermostat-without-professional-installation
store_origin: TN
region: Tunisia
---

# 6 daily heating slots Remote control via app & Alexa Automatic frost protection Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa

**Brand:** hive
**Price:** 119.89 DT
**Availability:** ❌ Out of Stock

## Summary

> 🔥 Stay cozy, save energy, and control your comfort like a pro! 📲

## Quick Answers

- **What is this?** Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa by hive
- **How much does it cost?** 119.89 DT with free shipping
- **Is it available?** Currently out of stock
- **Where can I buy it?** [www.desertcart.tn](https://www.desertcart.tn/products/48184207-hive-active-heating-and-hot-water-thermostat-without-professional-installation)

## Best For

- hive enthusiasts

## Why This Product

- Trusted hive brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Freeze-Proof Your Home:** Automatic frost protection safeguards your pipes during cold snaps.
- • **Plug & Play Installation:** Quick 10-minute setup with no professional installation needed—get smart heating fast.
- • **Tailored Comfort, Anytime:** Schedule up to 6 daily heating slots for perfect warmth on your terms.
- • **Smart Control, Zero Hassle:** Seamlessly manage heating and hot water remotely via app or Alexa voice commands.
- • **Holiday Mode = Warm Welcome:** Set your away dates and return to a cozy home without wasting energy.

## Overview

The Hive Active Heating and Hot Water Thermostat offers intuitive, remote-controlled heating management compatible with most conventional boilers. Featuring 6 daily programmable heating slots, automatic frost protection, and Alexa integration, it empowers you to optimize comfort and energy savings effortlessly. Designed for easy self-installation, Hive ensures your home is warm when you want it, without heating empty rooms—saving you up to £130 annually.

## Description

Take control of your heating anytime, anywhere. Hive makes controlling your heating and easy from your mobile, tablet or laptop. The next generation Hive brings you beautiful design, intuitive control and easy to use features. Hive works no matter who supplies your energy and will work with your existing heating system. With Hive you’ll never need to heat an empty home again so you could save up to £130 a year on your heating bills. You can easily keep track of how you’re using your heating through the temperature graphs on the Hive app and receive heating alerts when you leave or return home. The Wireless Thermostat lets you control your heating when you’re at home, the Hub plugs into your broadband router so you can control your thermostat remotely and the receiver enables your thermostat and hub to communicate with your boiler. If you have a tank, you can easily control your too.Please note that Hive Active Heating must be installed by a qualified professional. If you are buying Hive with no installation and have a hot water tank (conventional boiler) then Hive Active Heating and Hot Water is right for you. If you do not have a hot water tank (combi boiler) then Hive Active Heating is right for you. Note: This product is not suitable for Combi Boilers

Review: Simple, elegant and just works. - I had previously purchased a Drayton Wiser control as this had wireless TRVs. However I had soooo many problems with it such as signal strength, programming, lack of Google Home compatibility, I ended up returning it. I had previously looked at Hive so despite some bad reviews, bit the bullet and ordered it. Self install option. Given that I had a standard back plate it was very simple to install. I had to link out my fixed thermostat but that's not hard. If you have rudimentary electrical skills - you really won't have a problem installing it. The hub setup was quick and simple as was the controller and thermostat. The only slight issue was mine had a registration card with a scratch off panel. It advises you to phone the number shown with the uncovered code. However, the phone number was no longer in operation! As it turns out, you don't need this at all so unclear what that was all about. You can register your hub online and that was straight forward too. Once installed, it works really well. I have a long house so was concerned about signal strength given some of the reviews. However, no problems at all. Pretty much full signal. The thermostat is a pleasure to use and is very functional and intuitive. The app is a little clunky but works very well. Google Home works well. There doesn't seem to be a published list of commands you can use but again, fairly intuitive. ie: set the heating to 21, or turn on the hot water. Hive tell me they are going to update their website with GH command soon. All in all, very please and I'd recommend this product.
Review: Great Product. Crap Customer Service. - I bought this product via desertcart. Thermostat, Hub and Service Box and had it professionally fitted, as per the instructions. My immediate next door neighbour bought his Hive at the same time but bought his at Screwfix. It all worked fine until about 3 weeks ago when I returned home after a couple of days away, to find that the system was “offline” and wouldn’t connect or run from the thermostat. I went into the restart procedure on the App, then went through it again and went through it again, I chatted with my neighbour and he was having the same problems with his system. So, having failed to get it working, I then contacted the customer service on the 0333 number and ended up with a call centre in South Africa, talking to a young lady whose first language was definitely, not English. A difficult 50 minutes then ensued which culminated in a still failed system. However, I could operate my central heating by pushing the button on the service box. By the next morning,the system had still not restarted and I went through the restart procedure again, 3 times, all to no avail. I then contacted the call centre again and went through another agonising 50 minutes with a young man whose first language again, was not English. By now, tempers were becoming frayed and a sense of humour failure was on the cards. By the time we had finished, I requested to talk to a Supervisor, but told there wasn’t one available. So I recorded a complaint, but my system still wasn’t working. I went through a third frustrating day of a 50 minute call to the 0333 number and recorded another complaint. But still my system wasn’t working and my neighbour was having the same problem as me. The call centre had not returned my call or registered my complaint. I then waited 3 days, operating my system by pressing the central heating button on the service box. Eventually, I received a call back from the Supervisor and we went through the reboot procedure again. But, this was their call, so I was little more tolerant, but not by much. That day culminated in my system being suspended, while they did some remote work on the hub. 24 hours later, I received another call from the same lady who confirmed that the Hub had been a fault from the outset, resulting in a failure of communication between The Hub, The Thermostat and The Service Box. We went through a complete reboot and the system fired up, including connecting with my Alexa. As a matter of fact, my neighbours system connected without him having to make a call, which suggests that our systems were linked through the Hive server. Both systems are working fine and so far, we have not had any further problems. The system, when it works is brilliant. I can’t fault it and the convenience of using it via an App or Alexa is brilliant. My only gripe is the Customer Service Centre based in South Africa and no option to talk to an English operator or connect with an call centre based in UK. The 3 x 50 minute phone calls cost me £65 and I have not received any offer from Hive to offset that cost. So, by all means, go ahead and buy the equipment. I can’t fault it, when it’s working. However, keep your fingers crossed that it doesn’t fail and you’re forced to call “ The Call Centre” 😵‍💫😵‍💫😵‍💫. If you’re forced to call them, take a big dose of “sense of humour”, because you will need it. Ciao ciao 4 Now.

## Features

- Heating Boost - For up to six hours
- Heating - Set up to 6 daily time slots
- Automatic Frost Protection - Helps prevent frozen pipes. Compatibility: Most gas and LPG boilers; Oil boilers if they have an existing thermostat or programmer; Electric boilers with standard room thermostat and / or programmer
- Holiday Mode - Tell Hive your holiday dates and come back to a warm home
- Text Control - Send your command to Hive via text
- Smart Home Hub required: Included in purchase. Note: This product is not suitable for Combi Boilers
- Reminder: This product is only suitable for boilers with separate hot water tanks(conventional boiler)

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B011B3J6B8 |
| Backlight | Yes |
| Best Sellers Rank | 368,631 in DIY & Tools ( See Top 100 in DIY & Tools ) 310 in Home Programmable Thermostats |
| Brand | Hive |
| Brand Name | Hive |
| Colour | White |
| Connectivity Protocol | Wi-Fi |
| Connectivity Technology | Wi-Fi |
| Control Method | Voice |
| Control Type | Button Control |
| Controller Type | alexa,amazon |
| Controller type | alexa , amazon |
| Customer Reviews | 4.6 out of 5 stars 2,228 Reviews |
| Display Type | LCD |
| Global Trade Identification Number | 05054347000365, 05054347004202 |
| Included Components | hive |
| Item Dimensions D x W x H | 104D x 48W x 100H millimetres |
| Item Shape | Round |
| Item Type Name | Hive Active Heating and Hot Water Thermostat without Professional Installation - Works with Amazon Alexa |
| Item Weight | 0.21 Kilograms |
| Manufacturer | Hive |
| Manufacturer Part Number | HAH2KitHeat&HWAmz-01 |
| Model Name | hive active heating and hot water |
| Model Number | HAH2KitHeat&HWAmz-01 |
| Model name | hive active heating and hot water |
| Mounting Type | Wall Mount |
| Number of Batteries | 4 AA batteries required. (included) |
| Power Source | Battery Powered |
| Product Style | Heating and Hot Water |
| Product dimensions | 104D x 48W x 100H millimetres |
| Special Features | Automatic,Easy To Use |
| Special feature | Automatic,Easy To Use |
| Specific Uses For Product | Boiler |
| Specification Met | energy |
| Temperature Control Type | Smart/Remote |
| Unit Count | 16.0 gram |
| Voltage | 230 Volts |

## Product Details

- **Brand:** Hive
- **Colour:** White
- **Connectivity technology:** Wi-Fi
- **Controller type:** alexa,amazon
- **Included components:** hive
- **Model name:** hive active heating and hot water
- **Product dimensions:** 104D x 48W x 100H millimetres
- **Special feature:** Automatic,Easy To Use
- **Specific uses for product:** Boiler
- **Temperature Control Type:** Smart/Remote

## Images

![Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa - Image 1](https://m.media-amazon.com/images/I/61KMHlzMYGL.jpg)
![Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa - Image 2](https://m.media-amazon.com/images/I/61w7mysHc5L.jpg)
![Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa - Image 3](https://m.media-amazon.com/images/I/616eLTc9MjL.jpg)
![Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa - Image 4](https://m.media-amazon.com/images/I/61UGgDRiwuL.jpg)
![Hive Active Heating and Hot Water Thermostat Without Professional Installation-Works with Amazon Alexa - Image 5](https://m.media-amazon.com/images/I/6182ov3wkqL.jpg)

## Questions & Answers

**Q: Does this system turn your boiler on and off, or do you have to leave the boiler on all the time?**
A: A convention central heating system will comprise of a programmer, room thermostat, hot water cylinder thermostat, associated motorised valve or valves, pump and boiler. Obviously this will differ if your boiler provides hot water directly. The programmer turns on and off the control to each thermostat, and each thermostat will turn on or off the assoc valve, pump and boiler on demand during the on control time slot.The hive system simply replaces the programmer, with the receiver unit (no wiring mods required if your programmer has industry standard backplate) and the room thermostat (which needs the old thermostat wiring to be linked out, in the termination box,in order to work). The thermostat is the smart device where you can program upto six time independent schedules for both heating and hot water. The added advantage for the heating schedule is that temperature can be varied for each scheduled time slot. So yes, the hive system will turn on and off your boiler. It will be no different to your present system set up but with a lot more smart functionality. If you have any doubts what so ever, go for the British Gas install for the ultimate peace of mind. Now been installed for nearly a month, and Wifey is also very impressed by the system.

**Q: With good electrical skills, can this be installed without a heating engineer? The wiring in the current box is fairly basic for someone like me.**
A: What I did, as an example, hope it is of some use...My original setup was a Drayton LP 522 two channel programmer, and a Drayton RTS1 wired room stat.   Two separate zone valves, for heating and hot water, what they call an S plan system.   The hive receiver replaced the programmer with no wiring changes at that position; and it also 'mechanically' fitted onto the standard back plate used by the 522 programmer.  The RTS1 room stat was sitting over a normal single gang wall box.  I removed the original stat and its backplate.  I fitted the hive thermostat's new backplate over the existing wall box, as the position was OK and it would avoid re-decoration.   The three core & earth (live from programmer, switched live to CH zone valve, neutral) at that position was now redundant, but I left it suitably labelled and safe in a four way choc bloc, in case of future reversion to a normal system.  Having then found the other end of that cable in the heating junction box, (in the airing cupboard in my case) I removed it from the mass of wiring and also made that end safe for future re-use.  All that remained was to alter the remaining wiring so that the heating demand from the hive receiver went straight to the heating zone valve. I had previously read the installers instructions pdf on the Hive website in which all the necessary steps were quite well described, and that had  encouraged me to do my own installation.

**Q: Is this compatible with the Worcester bosch green star I junior?**
A: Not sure about the junior but I have it connected to the Worcester Bosch Greenstar CDI 34.  From what I recall of my research it was only certain older boilers it was not compatible with.  You can check their web site for details.

**Q: this says its not suitable for combi, but i was under the impression a single reciever was what was needed for the combi?**
A: I have a combi and use this system for the heating only, it works great, check  you tube on how to install very easy, 1 thing to note double check this comes with the WiFi receiver and isn't just the controller panel

## Customer Reviews

### ⭐⭐⭐⭐⭐ Simple, elegant and just works.
*by N***S on 5 March 2018*

I had previously purchased a Drayton Wiser control as this had wireless TRVs. However I had soooo many problems with it such as signal strength, programming, lack of Google Home compatibility, I ended up returning it. I had previously looked at Hive so despite some bad reviews, bit the bullet and ordered it. Self install option. Given that I had a standard back plate it was very simple to install. I had to link out my fixed thermostat but that's not hard. If you have rudimentary electrical skills - you really won't have a problem installing it. The hub setup was quick and simple as was the controller and thermostat. The only slight issue was mine had a registration card with a scratch off panel. It advises you to phone the number shown with the uncovered code. However, the phone number was no longer in operation! As it turns out, you don't need this at all so unclear what that was all about. You can register your hub online and that was straight forward too. Once installed, it works really well. I have a long house so was concerned about signal strength given some of the reviews. However, no problems at all. Pretty much full signal. The thermostat is a pleasure to use and is very functional and intuitive. The app is a little clunky but works very well. Google Home works well. There doesn't seem to be a published list of commands you can use but again, fairly intuitive. ie: set the heating to 21, or turn on the hot water. Hive tell me they are going to update their website with GH command soon. All in all, very please and I'd recommend this product.

### ⭐⭐⭐⭐⭐ Great Product. Crap Customer Service.
*by B***S on 1 March 2022*

I bought this product via Amazon. Thermostat, Hub and Service Box and had it professionally fitted, as per the instructions. My immediate next door neighbour bought his Hive at the same time but bought his at Screwfix. It all worked fine until about 3 weeks ago when I returned home after a couple of days away, to find that the system was “offline” and wouldn’t connect or run from the thermostat. I went into the restart procedure on the App, then went through it again and went through it again, I chatted with my neighbour and he was having the same problems with his system. So, having failed to get it working, I then contacted the customer service on the 0333 number and ended up with a call centre in South Africa, talking to a young lady whose first language was definitely, not English. A difficult 50 minutes then ensued which culminated in a still failed system. However, I could operate my central heating by pushing the button on the service box. By the next morning,the system had still not restarted and I went through the restart procedure again, 3 times, all to no avail. I then contacted the call centre again and went through another agonising 50 minutes with a young man whose first language again, was not English. By now, tempers were becoming frayed and a sense of humour failure was on the cards. By the time we had finished, I requested to talk to a Supervisor, but told there wasn’t one available. So I recorded a complaint, but my system still wasn’t working. I went through a third frustrating day of a 50 minute call to the 0333 number and recorded another complaint. But still my system wasn’t working and my neighbour was having the same problem as me. The call centre had not returned my call or registered my complaint. I then waited 3 days, operating my system by pressing the central heating button on the service box. Eventually, I received a call back from the Supervisor and we went through the reboot procedure again. But, this was their call, so I was little more tolerant, but not by much. That day culminated in my system being suspended, while they did some remote work on the hub. 24 hours later, I received another call from the same lady who confirmed that the Hub had been a fault from the outset, resulting in a failure of communication between The Hub, The Thermostat and The Service Box. We went through a complete reboot and the system fired up, including connecting with my Alexa. As a matter of fact, my neighbours system connected without him having to make a call, which suggests that our systems were linked through the Hive server. Both systems are working fine and so far, we have not had any further problems. The system, when it works is brilliant. I can’t fault it and the convenience of using it via an App or Alexa is brilliant. My only gripe is the Customer Service Centre based in South Africa and no option to talk to an English operator or connect with an call centre based in UK. The 3 x 50 minute phone calls cost me £65 and I have not received any offer from Hive to offset that cost. So, by all means, go ahead and buy the equipment. I can’t fault it, when it’s working. However, keep your fingers crossed that it doesn’t fail and you’re forced to call “ The Call Centre” 😵‍💫😵‍💫😵‍💫. If you’re forced to call them, take a big dose of “sense of humour”, because you will need it. Ciao ciao 4 Now.

### ⭐⭐⭐⭐⭐ So far...excellent
*by S***L on 6 December 2015*

Only 3 days in, but so far the system is performing faultlessly and is so much easier to use and adjust than my previous programmable thermostat. Remote control via 3G phone has also worked OK, as have notifications in the Android App when away from home to suggest turning down the heating. There was an initial hiccup during setup: the unit was inexplicably set to standalone operation, so the 'search' did not find anything. If you are doing self-install make sure that the receiver has a distinctly amber Status light when powered up. If you've not fitted one before you could (like me) not realise for a while that the pinkish coloured Status light is 'white'. Otherwise, provided you have a standard backplate behind your old programmer, self-install is a breeze. My old programmer was mounted immediately below the boiler, which in theory can cause a problem with the signal strength (a 30cm separation is recommended). Not wishing to move the wiring I've gone with it as-is, and so far had no signal issues. If you have a room stat in your system there are some choices to make. The standard advice for a simple 2-wire stat would be to remove it and either join the wires safely (to simulate the stat being 'on') or to change the wiring at the receiver backplate to remove the thermostat loop. Because my digital room stat (which was in the hall and too near the kitchen) has a nice temperature display I decided to join the two wires at one of the stat terminals and leave it in place to display the temperature in the hallway. This also has the advantage that it can quickly be brought back into use if the Hive system plays up or is removed. The Hive stat is now in the Lounge and giving much better control. UPDATE After almost 2 months of use I'm still very happy with the device. I've had just one occasion when the receiver lost contact with the rest of the system (red light instead of green) and the only (but easy) way to restore service was to remove one battery from the Thermostat and replace it, thus re-booting the system. There are complaints about geolocation not turning the heating on and off automatically, but this would be tricky where there is more than one person resident, and also not much use if popping out for a short period.

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*Product available on Desertcart Tunisia*
*Store origin: TN*
*Last updated: 2026-07-08*