---
product_id: 52903743
title: "Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage"
price: "157.48 DT"
currency: TND
in_stock: true
url: https://www.desertcart.tn/products/52903743-ownership-quotient-putting-the-service-profit-chain-to-work-unbeatable
store_origin: TN
region: Tunisia
---

# Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

**Price:** 157.48 DT
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
- **How much does it cost?** 157.48 DT with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.tn](https://www.desertcart.tn/products/52903743-ownership-quotient-putting-the-service-profit-chain-to-work-unbeatable)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage [Heskett, James L., Sasser, W. Earl, Wheeler, Joe] on desertcart.com. *FREE* shipping on qualifying offers. Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | #2,489,788 in Books ( See Top 100 in Books ) #1,489 in Customer Relations (Books) |
| Customer Reviews | 4.6 4.6 out of 5 stars (32) |
| Dimensions  | 6.5 x 1 x 9.75 inches |
| ISBN-10  | 1422110230 |
| ISBN-13  | 978-1422110232 |
| Item Weight  | 1.18 pounds |
| Language  | English |
| Print length  | 240 pages |
| Publication date  | November 11, 2008 |
| Publisher  | Harvard Business Review Press |

## Images

![Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage - Image 1](https://m.media-amazon.com/images/I/61H9D02ZdmL.jpg)
![Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage - Image 2](https://m.media-amazon.com/images/I/71p8Q6-smuL.jpg)

---

## Why Shop on Desertcart?

- 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016
- 🌍 **Shop Globally** — Access 737+ million products across 21 categories
- 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price
- 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members)
- 🔒 **Secure Payments** — Trusted payment options with buyer protection
- ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews

**Shop now:** [https://www.desertcart.tn/products/52903743-ownership-quotient-putting-the-service-profit-chain-to-work-unbeatable](https://www.desertcart.tn/products/52903743-ownership-quotient-putting-the-service-profit-chain-to-work-unbeatable)

---

*Product available on Desertcart Tunisia*
*Store origin: TN*
*Last updated: 2026-08-17*