Matfer Bourgeat 062007 Black Steel Round Frying Pan, 14 1/8-Inch, Gray

Because of fears about PTFE/ TEFLON poisoning, we threw them all out and were SUPER EXCITED to buy here a Matfer Bourgeat 062004 Black Steel Round Frying Pan, 11-Inch, Gray back in September 2023—this allayed our fears about poisoning and while not cheap we thought it should last forever. However the French Government have made Amazon send out product recall notices over fears that they are leaching harmful chemicals, including arsenic into food. Nevertheless Matfer and resellers are not on board. Our reseller has vanished. We can't use the pan and can't return it either, so it's a financial hit. Don't take my word for this, please check the internet for details, including Reddit threads. HEALTH & SAFETY FIRST!

Matfer issued communiqué acknowledging that a "the recall and cessation of sales" has been "mandated by our local consumer protection authorities" in France. However, it seems that Matfer and their UK counterparts do not like complying with obligations and caring for their customers, as they're not allowing refunds to proceed. If Matfer is unhappy with the interpretation of local authorities, that's their problem. It is clear from the communication that Matfer itself shared that (i) a recall has been issued by a competent authority regarding this product and (ii) that Amazon has acknowledged that. Really astounding - never buying from them ever again.

Got an email regarding a recall due to ARSENIC leaking from the pan. The seller refuses to engage and refund. This is unacceptable. The product is not only defective but dangerous to heatlh

WBK LTD completely ignored a recall order and were rude and dismissive towards me. Also the edges of this pan are quite sharp and actually cut me when initially washing it. Not a good pan, don't buy this.