PretzelHaus Bakery Authentic Bavarian Plain Soft Pretzel, Pack of 10

My faith in this business is restored I DID indeed receive a reply after my comment about the defective product (somehow I missed it) Not only did the company reply but sent out a "larger than the original" replacement. My order was originally for 10 pretzels and the replacement box contained 25 (I may even, actually use up all the salt they sent... inside joke if you've ordered and know how big the bag of salt is). Good job in responding and making the order and experience "right!" Thank You. Yet another update; Even though the package on the pretzel says "BEST BY 07/31/16" the attached pictures says something different. Really, MOLD and I have not had these pretzels one week yet. And no contact when a bad review is written? This is just the worst. Update to the Update; Seems as if the price has gone down a bit to $23 or so dollars. Sadly, so has the quality. It seems as if every pretzel I have eaten from this latest batch has been under cooked. All have been so "doughy" inside it is almost like eating raw pretzel dough. I fear my purchasing of this product is about to come to an end. Update of my review. The price increase will force me to NOT buy these pretzels much longer. I noted below they were $20 then they increased to $23 and change and now, just 9 NINE DAYS LATER the price is now $29. This s flower and a few other ingredients, none of which are gold. Sorry but the price has become prohibitive. This order will be my last, you have priced yourself out of a customer. These are awesome pretzels. They remind me of the ones I used to get when I lived in New York. They are soft and chewy. They give you enough salt for 1000 pretzels. I sent my sister a box and we video chatted and video drooled about how good they were and how they reminded us both of growing up eating them in New York. I recommend them over that store bought frozen brand, even though those are good also. I wish I had found the case of 50 for $70 instead of the individual boxes of 10 for $20.00, they really should let you know they have a discounted bigger box. :-(

We used this product in our summer recreation concession stand. Everyone like these.

not very tasty - hard and dry and not snack friendly - even warmed up doesn't taste fresh - would not buy again

I love soft pretzels! For context, my primary go-to pretzels are of the "keep in freezer, make in microwave" type, so that is the baseline for this review. Lately, I have had problems locating jumbo-size frozen pretzels, but I saw these on Amazon and decided to give them a try. Big upside -- they don't have to be kept frozen, and they were certainly convenient and available! But in reality, to me, that's where the story ends. I ordered the 10-piece pack and have made several pretzels so far, but each lacks the subjective qualities I have come to expect -- chewy texture, moist inside, yeasty flavor.... These pretzels just seems bland. Dry. Little flavor. I tried to vary my preparation and it always came out the same -- big pretzels, little desire to finish it. I'll finish my 10-pack order, only because my frugality won't permit me to trash them, but I won't order more. I REALLY wanted to like these pretzels, but they just didn't meet my expectations.

These pretzels are soooo good! I did get one moldy one in the first box, but the second box was good to go. I actually started freezing them now because I don’t want them to get moldy. It only takes a minute or so in the microwave to prepare.

Big pretzels; softer than they look. Very tasty and ready to eat in 30 secs.

These tasty pretzels arrived fresh and delicious. When they're baked the bottoms get a slightly grill pattern and sometimes produce flakes. The small black flecks on the inside of the packaging is just from the bottom of the pretzel, entirely edible. Alot of care went in to the manufacturing of these pretzels, right down to the wonderful pretzel salt and airtight packaging. Should keep well in the fridge for several days. Marvelous!!

I had high expectations for these pretzels, but alas, I was disappointed when I first tasted them. Things I liked: 1) Each is individually wrapped. 2) They can hold in the pantry for a long time without refrigeration. 3) Plenty of salt included with the package. What I didn't like: 1) Very little of the pretzel flavor. Anyone familiar with the pretzel making process knows that they are boiled in baking soda and then baked. It gives a unique flavor to them that compares to no other bread. These did not have that flavor. 2) The inside remained too soft - almost mushy. A quality soft pretzel should be more chewy. I would not buy these again or recommend them. Luckily the cost was reasonable and they were worth trying.