Tracki IP67 Waterproof Magnetic Case, 3500mAh Battery Extender, Type-C

Updated 2024... They have wonderful customer support. Very responsive and professional. I can't say how GREAT it is to have a company that is easy to get ahold of and actually takes the time to help you. Service is ABOVE and BEYOND!!! A representative called me to discuss my perceived issues with certain aspects of the hardware. We talked about my experiences and I offered to send the failed parts back but they said pictures would be good enough for review. The rep said the pictures would be forwarded for review by engineers for evaluation. They will be sending me replacements for the broken parts again at their insistence. I had bought these for a specific purpose and now that was over I considered it pointless to pursue this but the company wanted me to be able to use their product as intended and I ecstatic. You can buy Tracki with the confidence that the company will stand behind the product and go the extra mile to ensure you are satisfied. I will be testing the replacements to see how they stand up and i will let you know. --Original Review-- I ordered two of these for the two Tracki devices I bought and after a month of use I am very disappointed in the quality of the mechanism for both attaching the Tracki to the extended battery as well as the mechanism to keep the weather proof cases closed. I bought these as insurance for tracking my luggage while traveling, while I knew this was a bit extreme I was lured by the repeated claims of quality and such. After very light use one (of two) of the clasps that keeps clam shell case closed broke off with very little effort. Both of the mechanism used to secure the Tracki to the extended battery broke off, again with very little effort. This was not after years of wear and tear, this was after very light use of a few months just using to track luggage while traveling. I did not contact the company because given their claims of quality and how this is an affordable option to more expensive options and my experience leads me to believe this is a basic design flaw. If those pieces can be broken so easily with light use I can't imagine they would stand up to the wear and tear of use in a fleet setting. Because the piece that secures the Tracki to the extended battery has broken on both they are pretty much useless. Fortunately I only signed up for 6 month cellular plan and luckily my luggage made it back without relying on these devices.

Excellent product, easy set up,

This is a long-lasting battery for the Tracki GPS device. The battery that comes with the Tracki GPS only last, maybe two to three days. I have this battery set at two-hour updates and it still at 30% now running for the past 30 days. The setup in my Tracki is set to notify me when my car starts moving. When it moves out/in of the Geofence area and for speed notification. If I know my car is being used, I adjust the updates to 30 second intervals. Even with these setting, the battery has lasted for now 30 days. The case is a little large compared to the Tracki GPS Device. Tracki GPS with the larger battery fits inside the waterproof case. The magnet on the case is very strong. The Tracki in the case has not moved from where I placed it in the trunk of my car. I think Tracki should give you an option to buy both the Tracki GPS device and the long life battery in a single package. I did not know about the case and long life battery until I call Tracki customer service with question on the Tracki Device. So, if you have the Tracki GPS device, I do highly recommend this case with long life battery.

Works as described! I thought the battery life would be a little bit better, but it's still way better than the tracki original battery. Box is waterproof, but I didn't feel like the box latched good enough and I didn't want to risk it popping open seeing I have it mounted underneath my car, so I added a couple pieces of tape around it once I charged and closed the box. Didn't seem to interfere with the signal of the device much either. I did notice a bit of a difference at times tho. It also charges alot faster than expected. Overall I'd give 4 out of 5 stars. I lost my first one I bought and the tracki and I contacted customer service. I had a new tracki and waterproof battery box at my door 3 days later. This was amazon support not the tracki company. I tried contacting them 3 different times about replacement and never heard anything back in over a month. But Amazon stepped in and quickly fixed the issue like always!! Thanks Amazon!!

I've used this device several times. The extended battery box does a great job. It's the only device I could find with an app. The app is very convenient. I do struggle with the app giving notifications and didn't receive text messages, but did receive emails and simply made that email address VIP so I wouldn't miss them. Customer service is always helpful. The service rate is the lowest for what it offers - there aren't different "levels." The$20 price includes as much service as you'd like it to. The extended battery lasts for a long time, if you simply set it to notify when moving. I found out today that if you order the device and box (or any accessory) through Amazon, they offer a lifetime warranty for replacement if you provide the order date and order number. The agent who helped me today, Mia, advised me of this as I was cancelling my subscription (which was amazing service). She didn't have to tell me that, but went out of her way to replace my prior box and device that was lost. I will re-subscribe when those arrive. Mia, my customer service agent, was very helpful. I had placed an email yesterday to receive a call today and promptly did today. She was very kind and helpful throughout the entire call. Her customer service was exceptional.

I love the extended battery life. Only having to charge every 4 months so far. I dislike the case closure clips. Being that I’ve only had to charge a few times since I’ve had it, there should be no reason this clips break so easily. I sent the first one back because of the broken clip on arrival. The second one broke within a month. I have mine mounted under the dashboard so there’s no moisture or outside interference with this unit at all. I recently went out to charge it and reached under to get it and it was already open. Of course because the second little fragile clip has lost the ability to hold it closed. So I guess it’s pointless to attempt sending back at this point so I’ll be using zip ties I guess. Update 4-25-24 A new improved all-in-one unit was sent as a replacement and I can already feel the durability difference. No more disassembling to charge. Bigger battery! I’m pleased and truly believe they’ve taken the time and listened to the customers when redesigning this unit!

The magnet on this thing is great, it clearly does its job..

It's serviceable but the downsides to the experience are going to be diffuclt to accurately explain. The hardware device is very good. I got the extended battery and waterproof case so I can't speak to the standard battery life. The battery life with the stendo was very good, way past my expectation* The problem with battery life is that the location reports were very unreliable and, since battery life is apparently directly proportional to location report frequency, I'm not actually sure if I was getting reat battery life or just Ok battery life. The fundamental problem with this device/service is that the software just isn't good. It's packed with buggy code and mostly includes features that don't work. It has tons of useful customization settings that do nothing. If you're willing to mess with all of the settings constantly and rely on it 50% of the time you need it then it's maybe fine on a really good day. That's basically all there is to it, software wise. In the end the thing that's going to really annoy you to the point of giving up is the lack of competent support. If you're averagely experienced with common computer technology then this device will seem familiar but it's a trick. Only a few of the features will work quite right, unexpected things will happen, reboots will not work, boot loops will happen, false positives, false negatives, and crashes will happen and you will eventually be calling tech support in order to get what you (likely over)paid for. Except you won't, because they do not have live tech support. You can email back and forth but the kind of problem you're going to be having requires live action. Now you're fed up with this junk, even though you had high hopes and still feel like it's such a shame because they had such a good pitch up front to draw you in! Payment... Tracki plans are more appealing than most of the other GPS tracker services for newcomers but you are going to have to deal with some hassle for the pleasure. The month to month seemed like a good idea to me at first but now that I know how it works I absolutely wish I had got the multi-month upfont deal and saved a lot of money. Depending on what you're using the GPS device for, the monthly service is likely going to be a much more expensive option than just paying for a year up front. Now for the actual worst (scam-like) part; In order to cancel your subscription to their service you will have to email their support team and request to cancel your service. This is absolutely ridiculous. You have to depend on 1) your email getting through 2) someone taking the time to open and 3) read your email rather than just instantly deleting it and 4) actually following through with who know what interpersonal process to completel your 'request' to be dropped from their auto-bill service. TLDR - Garbage

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Brilliant product & fantastic customer service! The tracker is ideal & the app is easy to use.

The tracker and magnetic cover are functioning well, and Rey has been instrumental in addressing all my inquiries and fulfilling my requests. I would gladly give him a stellar 10-star rating

Best tracking device ive used-super easy to set up and understand right out of the box,and when i had a question or problem,customer support was incredibly helpful and quick to respond.Very Highly recommned! took 2 years contract just to try to see seems very satisfied so far. thanks tracki peace of mind in my area that so many thieves going around.

Funktioniert hervorragend und sehr langanhaltende Akkuleistung. Qualität hochwertig Verarbeitet, Preis-Leistung IO, kann ich nur weiterempfehlen.