Olideauto Model SD300 Electric Skylight Chain Window Opener Actuator with 11-4/5'' Travelling Distance

After an problem with the receiver, I contacted customer service. Their response was immediate, and they sent a replacement part within a few days. Installed and worked perfectly. Thanks to Susan Guo, Sales manager at Olide, who took care of the issue in a prompt and professional manner.

In 2022, I purchased an automatic window opener (Model SD500) and it worked fine for our overhead vent window application. Unfortunately, the unit quit working in 2025. After a bit of troubleshooting, it was determined that the unit's transformer/controller (AC227-03) was no longer functioning.I contacted OlideSmart to get a replacement transformer/controller since their website specifically said that their systems were warranted for FIVE years. Amazingly, I was informed by warranty support that items purchased via Amazon were only warranted for TWO (2) years. (...What?!)Would I purchase another OlideAuto window opener? Probably...the unit actually works well and I don't believe there is an issue of inferior materials. HOWEVER, I still have concern that the company seems to have a dual-level of warranty depending if purchased via Amazon versus the company's website.

It's a little bulky but works great. Its very good that they provide both wired and wireless remote controls.

I ordered two of the SD300 openers for my skylight with two sections that open. The openers are powerful and quiet. I like that the controller allows you to stop the motion at any point.

Ordered two openers to replace old openers on my two skylights. Installtion for each took approx 1.5 hrs ,including removing old openers and connecting electric. The openers are quiet and are working perfectly.

We had purchased a restaurant that had an automated door system for a food delivery robot. crazy I know.We had some issues with the door constantly opening and closing. After hours of failing to fix it myself, I googled the company and sent them a "rescue me" email. They quickly responded. After a couple of emails and some pictures being sent back and forth, we discovered the arm/hinge had been damaged. Probably by kids, or stupid people, ripping/yanking/forcing the door closed or open. They obviously can't read the multiple "automatic door" signs and stickers we have up...... a little screw driver work and I adjusted the hinge/arm as they recommended and Presto. Good to go!