JOYSTAR NEO 20" 24" Kids Mountain Bike for Boys Girls 5-12 Years

Great sturdy bike, easy to assemble, the instructions were easy to follow. The bike is a bit heavy for me but good durability. I only have to say that the price was a bit steep.

Great bike! Very sturdy, very well built. My daughter loves it. Now we can get rid of the old one

My daughter needed a bigger bike, and this was perfect. Came mostly set up already. It's been one year since we purchased it, and it's still going strong. She's seven, and the size is pretty perfect now especially with a seat that can raise or lower with a tool. Training wheels keep it upright, but it is a little heavier than I expected, not too bad though. Cost is reasonable. Brakes work great!

Arrived with front wheel slightly warped. All Amazon can do is accept return and give refund. I contacted Joystar on line and received no reply. While there, I registered the purchase for warranty and received an acknowledgment but what good is a warranty if they don't reply about a problem? This is a Christmas present so I need to at least have it under the tree. It has now been 3 days since I messaged Joystar for help. I may put it back in the box and return it after Christmas if I cant get it resolved by then. At least I can depend on Amazon to stand behind their sales. Updated to 4 stars from 2 because after posting my review I was contacted by seller later that night. They said they couldn't find my original message left on their website. They offered to reimburse the bill if I wanted to take the bike to a bike shop to have the wheel tuned.

Edited: this bike is garbage. The handle bars are not adjustable and sit so far out from the seat. Ever with the seat at the lowest point, my 6 year old is hunched over. There is no way this bike would last another 3 years (per the age range mentioned in the description). This, plus the fact that it arrives damage (see below) is why it is being returned. DO NOT BUY I saw other reviews about bent/misshaped parts, scratches, and other defects/damages. Before I assembled the bike I noticed screws with chipped coating, scratches on the bike frame and a front tire that is warped and wobbles. Honestly for the price I would expect better. Hoping when I reach out to the manufacturer, they are able to help with part replacement given I spent almost $200 on this bike.

Muy bonita!!! Buen tamaño para una niña de 7 ańos -Buena calidad

My daughter loves this bike. She got it for her 9th birthday. It was easy to put together. It has all the tools you need. I read some reviews that said their wheels were warped so that was the first thing I looked at when I unpacked her bike for assembly. No issues. We are happy with the purchase.

I highly recommend this bike to anyone shopping around. I’m so happy with my purchase, it was easy to assemble and is great quality. My son absolutely loves it! I had an issue when assembling that two pieces were missing. After reaching out for customer service through Amazon, Joystar responded immediately and with amazing support. They quickly shipped new parts and had them to me in days. If you’re shopping around for a great bike, you should stop now and buy this one :)

I’ve been on a hunt for a 20” bike with training wheels for my 7 year old daughter since April 2025. I bought several bikes from Walmart (cheaper in price) but the quality was terrible plus I had to buy training wheels separately which was a total fail as they never balanced properly on the bike. I had to make several returns!! Since finding this gorgeous bike, my daughter has been in love 🥰 Everyday she wants to ride her bike. All the parts came, nothing was destroyed or missing, it even came with letter stickers so you can personalize your bike with your name. The training wheels are STURDY and both wheels touch the ground (super important). The seat adjusts pretty high but we don’t need it adjusted as yet otherwise my daughter is on her tippy toes. The bike is GREAT quality, and easy to put together if you watch the YouTube video. The handle bars are secure and I put this together myself and had a local bike shop tighten all the screws just to be safe. Overall, awesome bike, awesome purchase for the summer!! If you’re thinking about it, just buy it😉

Excelente calidad, solo el empaque es algo fragil y provocó que las ruedas fueran dobladas un poco, pero si es mejor producto que las en venta en tiendas nacionales

Really nice bike. Well built. Easy to assemble other than the front brake needed a bit of tweaking. Overall, really happy with this purchase. MOST important, my son is super happy with this bike.

La bicicleta esta perfecta, llegó sin problemas muy bien empacada y trae herramientas para terminar de armarla, solo se tiene que instalar los pedales y las llantitas

While this is a nice looking bike I can say based on the tire size the bike itself is smaller than expected. The Handle bars are NOT adjustable so that is a BIG limitation. Seat doesn't adjust as much as most bikes. So if you were think think of this as clothing, it's a large shirt that fits like a med.