The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

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JOYMOOP Mop and Bucket Set for Home and Commercial Use, Flat Mop System with 3 Reusable Microfiber Pads, Floor and Wall Cleaner

JOYMOOP Mop and Bucket Set for Home and Commercial Use, Flat Mop System with 3 Reusable Microfiber Pads, Floor and Wall Cleaner

Product ID: 329242982

Details

Color
White
Handle Material
Stainless
Handle Type
Telescopic
Head Material
Microfiber
Material
Polypropylene

🌀360° mop rotation

💧2-chamber wash & dry bucket

📏Adjustable 26.5-50 inch handle

594.93 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

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Description

✨ Mop smarter, not harder! Clean like a pro with JOYMOOP 🧼

CUSTOMIZABLE COMFORT - Extendable stainless steel handle adjusts from 26.5 to 50 inches, perfect for every family member’s height.
COMPACT CLUTTER FREE - All components nest neatly inside the bucket for easy storage, ideal for modern minimalist spaces.
EFFORTLESS SELF CLEANING - Dual-chamber bucket lets you wash and dry without touching dirty water, saving time and keeping hands clean.
ECO FRIENDLY COST SAVVY - Includes 3 reusable microfiber pads with superior water absorption—replace only every 1-2 months to keep cleaning fresh.
360 REACH ZERO MISSED SPOTS - Rotating mop head glides smoothly into corners, walls, and under furniture for a truly spotless home.

The JOYMOOP Mop and Bucket Set features a self-wringing dual-chamber bucket system for hands-free washing and drying, a 360° rotating microfiber mop head for comprehensive cleaning, and an adjustable stainless steel handle for ergonomic use. Designed for both home and commercial use, it includes three reusable microfiber pads and compact storage, making it a top-rated, efficient cleaning solution.

Specifications

ASIN	B091F22RTX
Additional Features	Self-Wringing
Best Sellers Rank	#45 in Industrial & Scientific ( See Top 100 in Industrial & Scientific ) #2 in Household Mop Buckets #2 in Commercial Mop Buckets
Brand Name	JOYMOOP
Color	White Standard243
Customer Reviews	4.2 4.2 out of 5 stars (19,510)
Handle Material	Stainless Steel
Handle Type	Telescopic
Head Material	Microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 2 Extra Pads, 4 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Weight	4.3 Pounds
Manufacturer	Jianmei
Manufacturer Part Number	21-D-01-JM
Material Type	Polypropylene
Model Number	21-D-01-JM
Set Name	Bucket #2124 + 50" Flat Mop + 3 Pads
Unit Count	1.0 Count
Volume	6.5 Liters

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Good experience, but the tracking updates could be better.

2 months ago

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594.93 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

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