350DDU Double Door 5 Star Convertible Deep Freezer

NICE GOOD PRODUCT

Item aaye 4 din ho gaye thik se run kar raha h cooling bhi badiya h Mere kafi try or baar baar call karne par second order par mujhe product milla Delivery partner thik nahi h

Nice product

I recently purchased a Rockwell350DDU double door deep freezer. Before storing any items, I operated the unit empty for approximately 12 hours to verify performance. During this test, I observed water collecting between the lids, trickling out when opened, seeping into the freezer, and ice forming all over the inside walls. These symptoms suggest a possible door seal, insulation, or manufacturing defect. Since the product is brand new, I request a replacement unit rather than a repair. I have photographs and videos documenting the issue and can provide them upon request. Kind regards.

Note - Rockwell sent technician after my review on bad insulation. Earlier - Freezer used to cut-off hardly for 3-4 hours a day even after negligible use. After thorough checking Technician showed me that there was faulty thermostat and he changed it. I am providing this updated feedback based on my observation after a week of change of thermostat -- 1. Good Compressor, fast cooling 2. Easy to use and design is good (esthetically). 3. After thermostat change, Freezer is ON for around 5 mins avg per hour if not used much. This is much more efficient. 4. Technician mentioned that insulation is gel based and not glass wool which gives much better insulation. I have revised my rating and feedback after Rockwell took the previous feedback seriously and sent technician to check and replace part for free. I really appreciate this step. However, I also urge Rockwell to have proper Quality check as thermostat is key part of any cooling unit and it should not be faulty in new Freezer.

Not as expected, wheels are uptown...

Very happy with the product performance

Too small