Can I Return shoe to exchange for a wider shoe?

I purchased a pair of FitVille Extra Wide Walking Shoes for men Wide Width Sneakers for Flat Feet Size 10.5 Wide. I received a size 9.5. I returned the shoes and requested an exchange. I was told that the return was received and they will send a refund. I have not received a refund nor I have I received the shoes in the size that I originally requested. So after approximately a month I have not received the shoes in the size I requested and so far I have not received a refund of the money that I paid for the shoes.

What is the heel differential?

If you are asking the height of the heel it is 1" These shoes have plenty of support for your feet and very comfortable to walk it, too.

I really need the the right size shoe i got two pair now that are the wrong size. I guess o just dont under stand this shoe sizing

Your question is vague. There are multiple sizes and multiple widths. What sizes and what widths did you order? Is it the same for both feet? What size do you usually take? The footbed is quite different for this shoe. Your toes are given much more room than other designs. I much prefer it. The pair I got was an 8.5 men's wide and they fit quite well. The heel is snug and supportive and the extra width give your toes a more natural feeling- they don't get squashed.

Fitville Rebound Core For Men Mens Sneaker

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1329.14 DT

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Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

👟 Step into comfort, stride with confidence — your feet’s new best friend!

GRIP WITH CONFIDENCE - Rigid, non-slip rubber outsole offers superior traction and motion stability for every step you take.
ALL DAY COMFORT BOOST - Patented PropelCore sole delivers unmatched cushioning and support, reducing foot fatigue even after long hours on your feet.
FREEDOM FOR YOUR FEET - Wide-toe-box & high instep design lets your toes breathe and move naturally, perfect for wider feet and foot conditions.
DURABILITY MEETS STYLE - Premium suede & mesh upper ensures breathable comfort while standing up to daily wear and tear with a sleek look.
STEADY STEPS LESS PAIN - Shock absorption pads and solid heel ring provide heel and knee pain relief, keeping you energized all day long.

The FitVille Rebound Core for Men sneaker is expertly engineered for wider feet and foot health, featuring a patented PropelCore sole for maximum cushioning, a wide toe box for natural movement, and a durable, breathable suede and mesh upper. Designed to reduce foot and knee pain with shock absorption and a non-slip outsole, it’s the perfect blend of comfort, support, and style for active professionals who refuse to compromise.

Specifications

ASIN	B087CT93D8
ASIN	B0FB2ZJBSP
Arch Type	stability
Best Sellers Rank	#350,810 in Fashion ( See Top 100 in Fashion ) #408 in Men's Nordic Walking Shoes
Brand	FitVille
Closure Type	Lace-Up
Color	Majolica Blue
Cushioning Level	maximum
Customer Reviews	4.2 4.2 out of 5 stars (10,707)
Customer reviews	4.2 4.2 out of 5 stars (10,707)
Date First Available	28 May 2025
Department	mens
Has Shoe Adjustability	No
Heel Type	Flat
Insole Material	Ethylene Vinyl Acetate
Item Type Name	Sneaker
Item model number	Rebound Core for Men
Lace Closure	Eyelets
Lace Ends	Plastic aglets
Manufacturer	FitVille
Manufacturer	FitVille
Manufacturer Part Number	Rebound Core
Material Fabric	fabric-and-synthetic
Model Name	Rebound Core
Number of Items	2
Occasion Lifestyle	Casual
Occasion Type	Casual.
Outer Material	mesh, Suede & Fabric
Pattern	Solid
Seasons	Spring, Autumn, Summer
Shoe Height Map	Low Top
Shoe Type	Athletic Shoe
Sole Material	Rubber
Special Features	Contains no animal products., Oversized, Slip Resistant
Specific Uses For Product	Walking
Sport Type	Walking
Strap Type	adjustable-strap
Style Name	Comfort
Style Number	Rebound Core for Men
Subject Character	barbie
Theme	Sport
Toe Style	Round Toe
Water Resistance Level	Not Water Resistant
lining-description	Mesh

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1329.14 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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FitVille Rebound Core for Men mens Sneaker

Description

Specifications

Common Questions