How do I return to the company? A seam split and it leaks. It has a one year warranty

I brought the mattress little over a year ago. If has a one year warranty. BAMM. What one year three weeks starts leaking. I was told by Amazon you would replace it. Any suggestions how you want the old back. Trash it? Box it up and you take it. You give me my money back and I buy a new one? What? My apologies it was three months later. Still Amazon said they would replace it some how.

how do we patch a tiny hole in the flocked side of the mattress??

I used GEL superglue, because it's thick, and doesn't run into the hole. Blow up the air mattress, put on a glob of the glue, then patch with a piece of duct tape. be sure there is glue under most of the duct tape. You don't need a giant patch - I patched a quarter inch nick five years ago and my duct tape piece is only about an inch square. A little patch can move with the mattress; a large patch might crack. Our mattress gets a lot of use, and that little patch has never failed.

Do you have a king size?

Hello, we do not at this time. We are releasing a twin and are looking to release a King size in Q1 of 2018. Our Queen is one of the larger queens we have seen in the market.

I ordered the California King because it was rated for 800lbs capacity according to advertisement but says 600lbs on the box which is it?

I would use the box weight. I purchased the queen size a year ago and have slept comfortably on it every night. I inflated after 4 months and just recently inflated again. Love it

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King Koil Air Mattress Queen with Built-in Pump, Inflatable Blow Up Bed

King Koil Air Mattress Queen with Built-in Pump, Inflatable Blow Up Bed

Product ID: 378835024

Details

Brand
King Koil
Color
Black
Included Components
Built in Wired
Item Weight
18.1 pounds
Material
Polyvinyl
Product Dimensions
80"L x 60"W x

💪Supports up to 600 lbs

⏱️Inflates in 90 seconds

🛏️16-inch raised height

1341.66 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🛏️ Elevate your sleep game—comfort that travels as fast as you do!

READY IN A FLASH - Built-in high-speed pump inflates your mattress in just 90 seconds—no more waiting around.
SLEEP LIKE ROYALTY - Patented coil-beam design ensures firm, sag-free support all night long.
TRAVEL READY COMFORT - Compact, lightweight, and easy to deflate for seamless portability and storage.
DURABILITY MEETS LUXURY - Water-resistant flocked top and puncture-resistant PVC combine comfort with rugged reliability.
SPINAL ALIGNMENT APPROVED - Endorsed by the International Chiropractors Association for optimal back support.

The King Koil Air Mattress Queen features a patented coil-beam construction for firm, sag-free support and a plush flocked waterproof top for real mattress comfort. It inflates rapidly in 90 seconds with a built-in 210W pump, supports up to 600 pounds, and stands 16 inches tall for easy bed access. Endorsed by chiropractors and trusted by over a million sleepers, this durable, water-resistant air mattress is perfect for home or travel, backed by a 1-year warranty.

Specifications

ASIN	B0957TQ3MP
Additional Features	Built-In Pump
Best Sellers Rank	#319 in Sports & Outdoors ( See Top 100 in Sports & Outdoors ) #2 in Camping Air Mattresses #3 in Air Mattresses
Brand Name	King Koil
Capacity	600 pounds
Color	Black
Construction Type	Coil Beam
Cover Material	Soft, comfortable fabric
Customer Reviews	4.3 4.3 out of 5 stars (56,432)
Fill Material	Air
Global Trade Identification Number	00817442020820
Included Components	Built in Wired Pump, Carry Bag, Pump, Repair Patch
Item Depth	16 inches
Item Dimensions	80 x 60 x 16 inches
Item Dimensions L x W x Thickness	80"L x 60"W x 16"Th
Item Display Dimensions	80 x 60 x 16 inches
Item Firmness Description	Adjustable Firmness For Maximum Comfort
Item Highlight	1-Yr Warranty, patented coil-beam support, flocked waterproof top, inflates in 90 sec, puncture-resistant PVC, 600lb capacity
Item Thickness	16 inches
Item Type Name	Air Mattress
Item Weight	18.1 pounds
Manufacturer	King Koil
Manufacturer Part Number	KK16C2BK29316
Manufacturer Warranty Description	All king koil air mattresses come with a 1-year manufacturer warranty.
Material Type	Polyvinyl Chloride (PVC)
Mattress Comfort Layer Material	Comfort Foam
Model Name	King Koil Air Mattress
Model Number	KK16C2BK29316
Number of Items	1
Number of Layers	3
Number of Packs	1
Product Benefits	water resistant
Product Care Instructions	Spot Clean
Shape	rectangular prism
Size	Queen
Specific Uses For Product	Bed
Target Audience	Adult, Kid
Top Material Type	Comfort Flocked Pillow Top
UPC	817442020820
Unit Count	1 Count
Water Resistance Level	Water Resistant
Weight Capacity Maximum	600 pounds

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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