Does the Scanpan warranty cover the non-stick surface?

I had an experience about a year ago with a 8" scanpan skillet non stick surface sticking very bad. I called the number on the warranty. I had to leave a message, but my call was returned within 24-36 hours. At first the representative insisted that I had done something to cause it to stick. I was very firm in my argument that I had followed every instructions that had been recommended when cleaning and ensured to let cool b4 cleaning my pan. The representative gave me a couple of suggestions to try. Neither worked to keep the pan from sticking. Finally after being very very firm, I was sent a brand new replacement skillet. I encourage you to be firm and stand your ground. These pans are worth the money!!

what is the difference between the professional set and the classic in the construction

http://www.metrokitchen.com/scanpan-cookware-comparison-guide?gclid=CJOn4YXGvrwCFWRk7AodIiIAHA

Is this for 2 pans or just 1?

what are the sizes of this set..?

Does it work on an induction cooktop?

We have purchased Scanpans designed specifically toward with induction cooktops

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ScanpanProfessional Fry Pan Set - Includes 9.5” & 11” Fry Pans - Easy-to-Use Nonstick Cookware - Dishwasher, Metal Utensil & Oven Safe - Made in Denmark

Product ID: 387098478

Details

Brand
Scanpan
Material
Aluminum
Special Feature
Electric
Color
Black
Capacity
11 Cubic

1994.57 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Details

Brand
Scanpan
Material
Aluminum
Special Feature
Electric

Description

ScanpanProfessional Fry Pan Set - Includes 9.5” & 11” Fry Pans - Easy-to-Use Nonstick Cookware - Dishwasher, Metal Utensil & Oven Safe - Made in Denmark

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