Whynter Silver IDC-221SC Countertop Direct Connection Ice Maker and Water Dispenser, One Size

This was an amazing product and works really well highly recommended

I liked the dispenser buttons for water and ice. The install w/water line went well. It makes ice quickly. I did not like the bullet ice - both sizes melt too quickly. The ice maker is louder than our dishwasher. The ice bin only holds one large glass worth, so people had to wait at times. Oh yeah, I was surprised during install that this unit doesn't refrigerate the ice! The instructions mention it melts back into the water reservoir...fast forward a few months and we found mold! lots of it right after the return window closed. If you care about your health, don't buy this. Very disappointed.

Produces very little amounts of ice at a time before the "full" sensor is blocked. About one glass worth is considered "full". Also, there is no storage refrigeration to keep what ice is made hard. It actively melts the moment its made making this ice less effective as its already breaking and chaulky before you even use it. Not really sure the use-case of this machine unless you're a solo-living person who wants one glass of ice per hour. Look elsewhere for families of 2 or more people. Pros - makes ice fast - just doesn't store enough.

I looked all over the internet for a direct connection water dispenser that sits on the counter and dispenses Ice. It turns out this is a market that is lacking in options so I found this machine and purchased. I have been using it for almost a year now. The machine stopped working about a month ago but the customer service was great at resolving the issue and getting me back up and running. I will note that the plastic taste that some other reviewers mentioned really never goes away but it has gotten better over time. My biggest complaint is that even tho the waterline connects directly, the water still collects in the basin on the machine and therefore still requires semi-frequent cleaning or you will get gunk built up in the basin (even with a filter). The machine is also pretty noisy for its size but also something you get used to.

I have had this unit for a a couple of months now. It was easy to set up and produces ice quickly. I like the 2 sizes for ice. Easy to clean and has been trouble free. Have recommended to friends.

Unit works as described, but take note of several items. The Bad: 1) The external casing is plastic, whereas the summary description might lead one to think it is metal. 2) The unit is poorly insulated, if at all so ice melts rather quickly. 3) The noise from the unit is rather disturbing; louder than a modern refrigerator. 4) The ice is frozen within a water reservoir, which causes the ice to be somewhat soft and wet. 5) The ice reservoir is not very large. It will fill about 2.5 glasses with ice. It would not work for a party. 6) The instruction manual is written by someone who does not speak English, so it is a bit hard to decipher in places. 7) As water is recycled indefinitely, fairly frequent cleaning would be recommended to prevent pathogen cultures from growing. The Good: 1) It produces ice fairly quickly. 2) It is very convenient. 3) The controls are intuitive. 4) One can feed an external water source to the unit. 5) It works for those occasions where is no other convenient source of ice.

I wished I didn’t waste my almost $300 on this product. Yes, it does make ice. But barely makes enough ice for one person let alone too. If you have more than two people in your house, forget it. If I get a cup of ice and we’re getting ready to leave the house, there’s not enough ice left for my wife, so it’s good for one person. I had a barbecue at my house the other day and it was embarrassing that I spent $300 on an icemaker and we had to go buy bags of ice because this thing is damn near worthless. Yes, it does make ice but one cup at a time. I would have returned it, but I went past the date of return now I’m stuck with it. So all I can do now is complain. And my wife told me she never wants me to hear me complain about it again because I should’ve returned it before it went past the date

I am a person who loves ice, weather it's in my sweet tea, water or Dr. Pepper. Unfortunately my city water tastes terrible and my only option is something that can accept bottled water. But, I was dead set on I wanted an ice maker that can dispense as well. This ice maker hits all the marks! Not only does it dispense ice, it also dispenses water! This one can be hooked up to house water, however I can not use that feature because of city water issues. I just add bottled water to it when it needs it. I have had issues which was easily resolved by contacting the company. Mariella with Whynter was an amazing help, answered any questions I had and remedied the situation to my liking. Shout out to her for going above and beyond. Very happy with this purchase.

3 months in and the refill valve stuck and flooded our apartment floor. So far they only support option offered is to ship the unit to the US and back at my expense to have it fixed. Complete garbage and absolutely no support. Avoid this product at all costs!

The machine itself worked good for the first year. But after 1 year plus a week after we bought the machine started leaking water fast. We did have it hard plumbed so it was a big mess. Do not plumb it directly. Unfortunately no warranty although we only used it for 10 months. lucky for me I happened to be near it when it happened

like it but wish the water was colder and the ice maker is small

I bought this 1 year and 8 days ago- technically it has been less than a year that it has been used since it took so long to get here. It hasn't been working correctly for about 3 months, so we had a appliance repair man come in to take it apart. They said all the gears are broken in the bottom. They said that it looks so bad, that there's no way that this was intact when it got here, it was just a waiting to break. For the price we paid- I DO NOT RECOMMEND this product.

TASTED AWFUL and there is no way to return this item. Called Whynter direct and they refused to help. DO NOT BUY THIS PRODUCT OR ANY WHYNTER PRODUCT IF YOU VALUE YOUR MONEY AND TIME.