The description says it comes with a warranty. What does that mean exactly?

Hey there! Thats a great question - it means that we offer a refund if you are unsatisfied with your purchase. Hope that helps!

what is the ph of this? thank you in advance (:

pH is just about 7 on this; very balanced :) Thank you for asking!

Does this have any trace of soy or sunflower? on what culture medium are the bacteria grown? Thanks!

We do not use any soy products in any products in our facility. We do use Sunflower seeds in our production facility. The body care products arrive in large plastic totes, are poured directly from the tote to the bottles - and are not open to the environment. The Body Care product is in a separate building than our Production facility. This product never enters our production facility and is not exposed to soy or Sunflower seeds. The microorganisms used in our products are not actually grown on a culture medium, essentially they are cultivated in liquid solution....with that understanding one could say water is the culture medium. Hope that helps!

Is this cruelty-free?

Yes, absolutely cruelty free! None of Nature Sustained's products are tested on animals, and never will be. Thanks for asking!

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Description

🌿 Unlock Nature's Secret to Gorgeous Hair!

PURE ETHICAL - Leaping Bunny certified for guilt-free grooming with wild harvested ingredients.
PROBIOTIC POWER - Harness the benefits of vegan probiotics for a balanced scalp environment.
ECO CONSCIOUS CHOICE - Crafted in a renewable energy facility for a sustainable beauty routine.
GENTLE YET EFFECTIVE - Sulfate-free formula that soothes sensitive scalps and combats dandruff.
REVITALIZE YOUR SCALP - Experience the magic of soapberry for a naturally healthy scalp.

This Natural Shampoo is a 9oz organic, raw, and wildcrafted formula enriched with probiotics, designed specifically for sensitive scalps and dry hair. It is hypoallergenic, sulfate-free, and effective against dandruff, eczema, and psoriasis, all while being cruelty-free and produced in an eco-friendly facility.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.