Teppanyaki Grill Plate | XL Non-Stick Flat top Grill with Hot Plate | Teppanyaki Electric Griddle with 8 Wooden Spatulas and 2 Cooking Rings | Indoor grill for Cooking and Entertaining

Bought this to replace a more traditional electric outdoor grill that cost twice the price and stopped working after about 15 uses. This simple hotplate is fantastic! We've used it in the garden a couple of times a week over the summer - much less hassle than a conventional bbq, and it's a great way to liven up what might otherwise be a run-of-the-mill dinner (chicken salad etc). Everything tastes better cooked on here, has that 'outdoor' flavour without the effort of lighting an actual bbq. I bought the XL which holds loads of food, easily enough cooking space for 4 hungry adults. The non stick coating is very effective, and makes the cleanup really easy. My old outdoor electric grill had ridges, which left a nice pattern on the food but were a nightmare to clean so I appreciate the smooth surface appearance of this grill. One thing I would say is that it does struggle to cook thicker foods all the way through in a reasonable time. If I'm doing chicken breasts then I cut the in half horizontally so they cook through quickly without burning or drying out. I highly recommend buying a temperature probe to check food is fully cooked! The heat seems fairly even across the whole grill, it is slightly hotter in the middle and the end nearest the controller is coolest. My only tiny gripe is that although there is a channel running all around for collecting run-off oil, and there is a hole leading to a small drip tray underneath, the whole grill is flat so there is nothing to encourage the oil to flow towards the hole and into the drip tray. If you cook a lot of food and release a lot of oil you end up filling up the channel, which is a bit tricky at the end of the meal when you need to pick the grill up and bring it indoors. Not a massive problem but something to be aware of. I looked at several of these grills on amazon that all look to be same as this one, some of them have very poor reviews based on safety concerns. I deliberately chose this branded product in the hope that the build quality would be better and I'm pleased to say that I have no concerns at all about the electrical safety of this grill. A great purchase which we all love. There is even talk of using this to cook our Christmas dinner at the table this year!

This is a great product and is very well made, it's very light too and easy to clean. Used it at the weekend instead of the BBQ due to rain - it sat neatly on the kitchen work top and worked a treat - we fed 8 adults and two children due to the large cooking surface - I recommend this to anyone 100%

I’m really glad I bought the Andrew James Teppanyaki Grill Plate XL. It’s been a fantastic addition to my outdoor cooking area, and thanks to the good weather, I’ve used it most days since it arrived. I bought it specifically for my outdoor kitchen, and it hasn’t disappointed. It heats up quickly, cooks food beautifully, and makes a great change from using the BBQ all the time. We even cooked a full English breakfast on it yesterday morning, and everything came out perfectly. It’s versatile enough for both indoor and outdoor cooking, making it a great investment if you enjoy cooking and eating outside. I would definitely recommend it.

Excellent couldn't do without it now .I don't need to use the frying pan now ample size to fit everything on I even take it caravaning perfect

Deffo recommend.. did a great bbq with this bad boy..

Excellent item. Good quality stable on top of worktop easy to clean and has good temperature control

Unfortunately I cannot actually comment on the performance of this product, because mine arrived faulty – twice, and after battling with customer service for a solid month (yes an entire month) I am now settling for a refund. Therefore my review is regrettably more geared towards the poor build quality of these products, and the dreadful customer service I received after experiencing my first issue. Firstly, the product – cheaply made is an understatement. I’ve got a feeling they might be generically made and then just name-stamped, as there appears to be many other companies offering exactly the same product. My first one wobbled dangerously because the feet were so uneven, the middle two feet touched the surface but the outer four didn’t! It was not fit for use, so I returned it, at my own expense to avoid having to travel out to find one of their randomly placed collection points (they couldn’t be bothered to actually arrange a courier to collect from my address). Two weeks later I had a second one, this one was, believe it or not, worse than the first. The box it arrived in was torn, not sealed properly and had gaping holes in it. The legs were again uneven, with a back leg not touching the surface at all, one of the front legs was completely broken off, and the surface of the grill had scratch marks where the coating had come completely off. Needless to say, I sent this one back too. To their credit, Andrew James did on this occasion send a courier to my address to collect. But they always refuse to send a replacement until they have the faulty one back, which is fine, but means you can easily lose a week in waiting. I did say at this point that if they couldn’t guarantee me one of good condition, then I’d prefer a refund, to which they replied they would send me another one, but it was like dealing with robots, they never at any point said they would ensure that a decent product would be sent to me, it was nothing but the standard robot customer service responses – responses that took anywhere from 1-3 days to arrive in my inbox. I really just wanted/needed someone to get a grip of the problem and sort it. On the day I was expecting to receive a third and final attempt at this grill, after chasing them via email, they informed me that they had instead issued me a refund, which would appear in 3-4 days. Whilst I did not actually request a refund, I accepted it, because I was a little fed up by this point. I would like to point out that I am not an awkward customer, I have purchased a few Andrew James products recently and have been more than pleased with their quality, I was deeply surprised by the way my replacement requirements were handled and I feel let down and disappointed by the Andrew James brand. I have my own company which holds, packs and ships online-sold products, and I would thoroughly expect to lose customers forever if I handled such a situation as they have. I am a bit frustrated that I never got to even try out this grill. I had a similar one before (a Gordon Ramsay one) and whilst good, it took an age to cook anything on it, I was hoping this would be better, but I have my doubts, electrically controlled thermostat controlled devices usually take an age to cook anything. I think I’m going to save my pennies and go for a cheap commercial one, one that’s actually built to last. And I think it safe to say it's going to take a while to build up the courage to use AJ again.

Perfect works as it should value for money

C'est de la m..de. en plus le vendeur livre un produit déjà cassé dont 2 des 4 pieds ont été recollés. Dommage les matériaux sont tellement bas de gamme que cela n'a pas tenu 2 utilisations. Belle méthode frauduleuse du vendeur.

Ottimo prodotto, soprattutto il rapporto qualità - prezzo. È stato un regalo molto gradito, molto semplice da pulire e si riscalda in pichissimi minuti. Unica pecca è la presa che ha bisogno di un adattatore (in teoria compreso ma nel mio ordine non c'era).

It is nice and I like it!

Cette plancha est parfaite, elle permets de faire cuire environs 30 saucisses. elle n'est pas très large, mais ça suffit amplement. Elle chauffe rapidement et cuit rapidement les aliments. C'est très facile de la nettoyer, personnellement j'utilise des glaçons et je frotte avec les spatules livrées avec. Le bas permet de récupérer les résidus facilement. Seul bémol, le câble d'alimentation est assez court, il faut impérativement une rallonge pour l'utiliser