Zyllion Shiatsu Back and Neck Massager - 3D Kneading Deep Tissue Massage Pillow with Heat for Muscle Pain Relief, Chairs and Cars - Black (ZMA-13-BK)

I bought this based on reviews and I am not disappointed! I have pain on the right side of my neck due to an accident a few years ago and although my boyfriend is happy to dig his thumbs into my muscles to relieve the tension and knots, I wanted to have something when he is not there. This certainly does the trick. The heat feature is a bonus as it helps get the blood flowing. The balls that rotate really do get into the hard to reach places. You have to get yourself into the right position for whatever bit you need kneading, and this will depend on what problem you have. For me it is the side of my neck and under my right shoulder blade. Some people have commented on this being painful but I haven't experienced that. This is not just a gentle massager, although if you placed it on yourself lightly you would have that. This is great for massaging the muscles at a deeper level, which is what you need if you have pain. Yes it will initially feel uncomfortable, but so does sports massage. After the discomfort comes the feeling of relief...... just saying.

Great quality product. The cover is washable and cord long enough that you can move the pillow around. I feel this product is more suited for lower and upper back than for neck; cannot get a comfortable position around the neck due to the large size, and the massage is maybe too deep for neck but perfect for my back (i like deep tissue massage). I am a small to medium framed female 170cm or 5'6" .

I must admit I was a skeptic until I actually tried using this, but it really does do a great job of working knots out of muscles. I suffer with very tight traps and this does a great job of loosening things up in my shoulders, neck and top of my back. The heated option is a great feature too, and I can really feel the difference after 5-10 mins usage. I've found that I can use mine whilst sat on my sofa, leaning back against cushions and wedging the device between my back and the sofa cushions. I haven't needed to use the elastic strap round the back of a chair. Let me be clear - it's never going to be as good as the real thing, and it's also a little noisy, but it's so portable, practical and cost effective that it really does make up for it, and it really does do a good job. Very happy with my purchase.

Utter massage bliss. Let me start by saying I have chronic back, neck and shoulder issues with my muscles thinking it is entirely acceptable to try and pull my shoulders up alongside my ears and my neck often refusing to rotate more than a couple of degrees. I see a sports masseuse on a regular basis but for when she is not pummelling me, this addition to my life has made a significant difference. I like a hard massage. One that causes pain - then you know it's working! This massager, in my opinion, is pretty darned good at inflicting a similar amount of pressure and pain which results in a satisfactory relaxing of my muscles. The heat function is also beneficial when trying to convince the muscles to LET IT GO and I can honestly say that daily use of this massager has decreased my muscle tension and all round back issues to such a degree that I can't recall having a headache since I started using it. It is a hard massage, not cushiony soft so if you are looking for a soothing, tranquil, relaxing massage might I siggest getting a kitten to knead you back.

Useless, expensive and annoying. The 12v plug connector is too weak. It disconnects every few minutes, each time I move. The plug is not a UK standard plug and the whole experience is poor. Yes they are aware of this fault thus the weird warning to click the plug into position. Did I say useless?

I have spent a lot of money on massages over the years as I tend to get quite knotted up around my upper back and shoulders. Since buying this Zillion massager, I haven't had the need for massage therapy! I love the heat option and the fact that I can use it on my neck, shoulders, back, tennis elbow and legs. You can adjust how hard you want it to massage by how much pressure you put on it. I love that it gives a heated, deep tissue massage and gets the blood flowing. I use it everyday and love it! Not only do I have glowing reviews for the product but I also do for the customer service. The power cord seems to have been misplaced in a recent move so I contacted the Zyllion company in California wondering how to go about obtaining a new cord. They sent a new one to me in the UK absolutely free!!! Amazing customer service!!! Thank you Zyllion!

Got this for an xmas present. Amazon UK and it stated UK bought products came with a UK plug, however, ot only arrived with a EU plug. Have messaged the seller about this and may edit review if this is resolved. Other than this, it is a good device and used by all.

I a shopping mall I was convinced usefulness of pillow massages and I went to search cheaper options. Ended up with this one and it seems just like the one I was offered with three times the price but same functionality. Build quality could be a tad stronger as when I lean on it stronger I could hear structure making noice. That being said Im not afraid it to break down. For the price this is everything and even more that I would expect. It certainly massages my shoulders and you can attach it/ use i in many different scenarios

I've had this for a few weeks nw and it's wonderful. I'm not sure why I thought it would be battery operated but it's not, which is fine but you always need to have the power cord plugged in. Works great!

Unit arrived on day promised, it was packaged very well and was in new condition. The unit is wonderful. I had a motorcycle accident and broke my foot, leg, hand, wrist and arm. My knee is very tight any stiff. When trying to exercise my hamstrings are so tight i can't bend my knee. I don't have enough strength in my hand yet to massage the hamstrings to loosen them up. That's where the massager come in and it does a fantastic job. I can't use a vibrator, to much on a freshly rebuilt knee, the vibrator moves everything including bones.

The best massager ever.

THis massage is da BOMB! It's lightweight enough for me to bring it with me to any room I hang out in. The heat on top of the kneading nodules makes the relief go even deeper. The power of the kneading is strong enough to work out tight muscle knots but not overpowering, so I can use it on my upper back near the top of the spine and base of the neck and it doesn't hurt. I am so glad I found this massager!

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