Lippert Components Acuva Wanderer 2.0 Water Purifier for RVs and Boats

Use this at our vacation property to provide safe drinking water. Easy to remove for winter to protect from freezing.

I ordered this as recommended by a friend in Canada. This is now a game changer in my van. I no longer have to carry 2 gallons of water to drink when I use my van. The acuva was installed by a professional and they did a great job following the instructions that Acuva has on youtube. We attached the electric to the water pump so that when I turn on the water pump, it works without having to turn on the inverter. I am very pleased with the faucet, the way it all fit nicely under the sink and the taste of the water is absolutely delicious. I feel so much more confident in drinking the water from the PleasureWay van. Now I want to install this in the house as well. Thank you.

As someone else pointed out - QA/QC Fail! The wrong size Tee was supplied in my kit too. A 3/8" OD side branch Tee was supplied when all the tubing connections are 1/4" OD. The product was all new in original packaging so this was not an after the fact mistake. Lippert / Accuva - you need to get this fixed at the source, as you have a systemic problem. I cannot finish my installation today without either waiting for a replacement or making a trip to my local hardware store. UPDATE: I contacted the manufacturer via Amazon's customer support and they said I had to deal with Amazon ONLY, so they were not helpful and did not even acknowledge that they have a problem in their supply chain. (Their response: Thank you for contacting Lippert. Amazon requires any issues regarding an Amazon order to be addressed with their customer service. Per our agreement with Amazon, we cannot act as a vendor once the part is purchased from Amazon. Below is Amazon’s customer service contact information to help with the return process...). I partially resolved the issue with a chat with Amazon customer service, where they offered a 10% of the order value as a partial refund, as I'd already installed the unit (minus the tee) in my RV, which is about $20 more than the replacement valve will cost (it's a $28 + tax part on Amazon, but with a 1 week delivery time). Amazon would or could not supply a replacement part, so I have to get the part from the hardware store or elsewhere. I will also get a plastic compression gland nut and ferrule for the plastic tubing connection, as these fittings are really designed for copper tubing and I've learned from past experience that it's hard to get a leak free seal on plastic tubing with copper compression fittings / glands. In short - don't buy this kit unless and until someone confirms that Lippert / Acuva have corrected their supply chain issue, and are supplying the right size valved tee, unless you want to make a trip to the hardware store, or buy the correct valve (and plastic tubing compression gland and ferrule) at the same time. Due to the hassle factor, I've reduced my rating from 2 to 1 star.

Acheté il y a moins de 1an, la lampe UV ne fonctionne plus et Lippert refuse de me disent qu'ils n'ont pas de pieces et refusent de me rembourser, tres mauvais service après vente, il y a clairement un defaut sur certain des produits et ils ne veulent pas en assumer la responsabilité!

The filter worked for about a month, and it took over three months to get the warranty honored despite clear evidence that it wasn't working. They practically asked for the moon while passing the buck between the manufacturer (Lippert), the retailer (Ibis RV Marine), and Amazon. They tried to trap me by asking for a photo of the box, serial numbers, and the unit five months later. Luckily, I had everything. At that point, they scheduled a return followed by a refund minus a $10 administration fee. They didn't replace the filter, claiming they were out of stock, but they're still selling it on Amazon... Strange, isn't it?