Waterdrop WFD-40L-A Water Filter Dispenser, Alkaline Filtration, Black

I have been happy with Waterdrop pitchers and filters. The products work well, and the water tastes clean without any noticeable issues. ( I especially like the alkaline filters as it helps make the water taste close to what I like.) The filters remain a good price for what you get, and the pitcher itself feels sturdy and easy to use. Replacing the filters is very simple. Overall, the quality has been consistent, which is something I appreciate. Their customer service also went above and beyond when I had a faulty filter indicator. I reached out, and they handled it quickly and replaced the part without any hassle. It was a smooth process, and they kept communication clear the entire time. That kind of support makes a huge difference and adds to the overall experience. Overall, I think they offer a solid product with reliable performance, and their customer service really stands out.

General: Package was as described, well packed and arrived on time. Utilization: Tip#1: Be sure to follow the instructions for setup. The filter needs to be soaked in clean cold water for 10 minutes prior to utilization. This needs to be repeated if left dry for a long period of time. After proper setup the product works very well. The water tastes great! I will note that proper expectations are needed, in that this is not a high pressure inline water filter. It does take a little time to filter the added water but nothing outrageous. We are able to add about a half-gallon at a time and within 7-8 minutes it filters through that, and then we add the second half. The design is great in that it will empty all added water to empty of you so chose, no constant standing amount of water that there is an unknown timeframe that it has existed in the container. Filter has lasted a while and the pricie of replacment filters was a big plus in our purchase decision. The size is a great fit for a refrigerator or countertop if you rather natural water temp. Overall, well worth the purchase

We recently moved from northern Illinois to the mountains of Arizona. Having lived near one of the great lakes, we never gave much thought to the water quality. We were on "city water" and water from the tap always tasted fine in IL. Now that we are living in AZ, the water just tastes different. Due to high winds, we also have a lot of dust particles in the air so we invested in this water filtration system. The taste of our water has noticeably improved. I decided on the Waterdrop system after doing research and reading a lot of reviews. I chose this brand for its 5-stage filtration, its large capacity, and its slim design. I like that the filter does not sit in the water like other brands. It fits nicely in my counter-depth side-by-side refrigerator. I had considered replacing the fridge with one with a built-in water filter/dispenser, but can now hold off on that expense now that we have this great filter dispenser. It was easy to set up and the sliding door on the top makes it easy to refill without removing the lid. If you're wondering about the difference between the classic and the smart indicator models like I was at first, here's a tip. One had a round knob that you use to mark the month you changed the filter and the smart indicator model lets you know when it is time to change the filter. We've had no problems with leakage. We haven't had to change the filter yet, so I cannot speak to that just yet. It comes with one filter and I've already purchased a set of replaceemtn filters for when I do. The replacement filters were reasonably priced and I saved a few dollars by buying in bulk. I bought the Waterdrop brand filters because some reviewers recommended against buying the generic ones. Overall, we are very happy with our purchase! We are saving money on buying bottled water and keeping plastic waste out of the landfills. Win-Win!

I was a Brita boy long ago. But I found a few video reviews of this dispenser and was hooked. First, it fits really well in my refrigerator (I really like the built-in curve on the bottom for sliding the dispenser forward just over the shelf hump to fill a cup). Second, water is filtered so fast, it's ready to be dispensed within a couple of minutes. And it tastes a lot better than the unfiltered tap water, even at the same temperature (I like to think my palate is particular, since I worked in the wine industry for eight years). In addition, I found a review of a filter test. This brand removed more chlorine and other bad-tasting substances than Brita and other brands. True, it doesn't remove a lot of TDS (total dissolved solids); that's a job for expensive reverse-osmosis filters and distillers, which usually have to be installed by a plumber. And that will set you back $200 to $3,000, depending on the system. The capacity is perfect for my wife and me. We can fill a couple of water bottles for hiking and still have a lot left for the house. I can also use the contents for making pasta, which is affected by the water's taste. Also, the 18-cup size isn't too heavy or cumbersome for us to carry from the sink to the fridge. I've had this for three days, so I can't comment on the filter indicator light or the filter life. Update August 8, 2022: After the fourth refilling about four days ago, I noticed that the filter had slowed to almost no drainage. I emailed the company. Within 12 hours, they answered by saying I needed to shake the filter horizontally 'til I heard a rattle (it's sand, so it's more of a shushing sound). They also said they would send me a three-pack of filters for free. Yesterday, I received the pack. I prepped a new filter according to the enclosed manual and filled the dispenser (2 fillings). Today, for the third filling, the filter hole closest to the spigot began to falter. I emptied the reservoir, removed the filter, shook it, and replaced it. Problem solved. For now. I think, taking other reviews into account, that this issue will continue. To be fair, I haven't had my water tested for solids. Yet, I haven't had to clean my faucet aerators. Still, I really like the taste of the water, the capacity and design, and the speed of the filtering (when it works). Shaking the filter once in a while is no big deal. So I'm going to stick with this product. UPDATE (AUGUST 29): Since I started using this product June 27, I've gone through two filters and yesterday had to insert a third. At approximately $12 per filter, this has become unacceptable. I followed the manufacturer's instructions for unclogging the filters (shaking horizontally, running water directly on filter), but the flow would, after one or two refills, stop. For each filter. So this is not a fluke. Thankfully, after pleading my case, Amazon kindly extended the return policy past 30 days for me and sent a return label. UPDATE (SEPT. 9): Waterdrop, after I contacted them a second time, sent me another pack of filters and followed up with three emails asking if things were any better. Although they knew I bought this though Amazon and the 30-day return period expired, they offered a full refund if I continued to have problems. So far, I haven't had any issues with the product. The present filter has functioned as expected for the past week with five refills. However, I observed that if I fill the reservoir and move the dispenser from the sink to elsewhere, the filter's flow becomes erratic. So I just leave the thing in the sink until it's done filtering. Then I put it in the fridge. Problem solved. I'm keeping this thing. I changed my rating to four stars, since the product has a bit of a quirk.

I love that this container has a large area to put water to be filtered so I can fill that up and walk away . The extra large container handles a huge batch of water so I can fill up a pitcher and pet bowls. Our water is very harsh with chemicals so being able to filter out what I can so my pets are taken care of means a lot to me. The durability seems to be excellent and it’s easy to fill. The slow part is the spigot/ it’s very slow compared to the large size but it’s not bad . I keep one on the counter in my bathroom for my dogs and one on the counter of my kitchen for myself. It was very easy to put together and so far no leaks.

Nice, love the design. Filter works great, water tastes amazing. Slim design. Perfect for a dorm, small kitchen, or even the fridge. Would buy again

We ordered this dispenser to try to increase our water intake, even though we have fairly decent county water. Every once in a while I would taste mineral or iron or smell chlorine from our tap water, but it would eventually clear out and I've had a lot worse. This dispenser had helped increase our water intake because it is nice to have fresh cold water, especially in the hot southern summers. I don't have the chlorine smell or yucky mineral taste. We can easily refill water bottles to grab and go. I haven't noticed much difference with the alkaline benefits claimed by influencers, but it's also not any worse. I don't have anything to compare it to. The design and size is perfect for our refrigerator and two of us using it. We fill it about every 2 days. It is easy to lift with the built in side handles to restore it to the fridge after filling it. The biggest issue we have had is the filter clogging up and needing to flush and shake around the internal filters to balance it out so we can resume using it before time to replace it. Usually happens two or three weeks before time to replace the filter. We do get about 2 months from a filter. The indicator does not flash on it's own to tell you it's time to replace it. You have to press it occasionally (we do when we fill it) to check the status. Blue means good to go, flashing red means you have about 10 days before replacing your filter. Solid red means time to replace. I also make a note when it's time to replace it. We get the 3 pack of replacement filters auto shipped. Best value and small enough to store in pantry until needed. I probably would have rated it 4 stars, but the customer service has been excellent. The indicator light quit working a year later, so I contacted them through the link on Amazon. Filled out the form with required information, and they responded via email in less than 24 hours. Harper was attentive, professional, respectful, and demonstrated what excellent customer service should be. It seems so rare these days. Harper always followed up to my questions and addressed my issue. Delivery of new system was so fast. This pushed my review to 5 stars. Customer Service is essential to customer retention. I hope everyone has the same great experience I did. One day I think I'm going to try the new electric systems. I wish I could do the whole house reverse osmosis system.

The WaterDrop filtration unit is of excellent quality and I love it! I’ve had no issues with it over two years. No leakage. The filter indicator light quit working after two years and the entire unit was replaced at no cost. The water capacity is perfect for my refrigerator. It is very easy to use, durable and the water tastes great! Doreen, Customer Service, was fantastic to work with regarding the indicator light. I highly recommend this product without any reservations.

Estoy feliz con esta compra. Al poderla meter en la nevera, el agua sale fresa y deliciosa. Da gusto beberla. Es muy cómodo de reponer y también de servir. El formáto es súper adecuado para meter en la nevera porque ocupa muy poco espacio y tiene gran capacidad.

Water tastes and smells much better!!! Coffee made with the filtered water also tastes better, I’m glad that I ordered the slim size..fits nicely in my refrigerator. A larger family may prefer the larger size.

Consegna perfetta Molto meglio della caraffa filtrante, non necessita di continua ricarica. Comodo ed esteticamente carina Si può mettere in frigorifero Si pulisce rapidamente Il gusto dell’acqua migliora notevolmente Consiglio, così evitiamo tanta plastica Io poi uso il gasatore

Super .belle contenante .prend peu de place dans le frigidaire. Parfait

This system is terrible - we've had it for a month and when testing the water it barely makes a difference AND the filter is constantly getting clogged! We have to take out, rinse, shake/smash the filter almost every fill because it simply stops allowing water to pass through it - this is already irritating, but the SUPER slow filter rate aside makes it even worse.