Gotrax Electric Scooter for Adults, Max 18/38 Mile & 20/28Mph by 350w/500w/1000w Motor,10" Tire, Bright Headlight Taillight,Aluminum Alloy Frame&Cruise Control, Foldable Escooter for Commute

The Scooter is absolutely amazing. The speed is nice because you get a great breeze. The brakes work really well and folds very nicely. The speed is perfect and just right if your child wants a faster scooter. The Quality is great and I haven’t found anything wrong with it. It goes great uphill. When going uphill on gear 2 it goes about 15 mph which is great for going uphill and is about perfect. The only thing I’ve noticed is that the battery lasts a decent amount of time. After switching between gear 1 and 2 the battery lasts about 15 miles. Which is still pretty good because when going 20mph your ride is definitely worth it. Other than that it is perfect. It handles bumps nicely and I believe that it is a very good scooter. For me the battery is not a big deal because I am not going to far places, more like just riding around the neighborhood. The scooter is honestly really good and is perfect. If the battery doesn’t seem to bother you I totally recommend this scooter.

Pros: building it out of the box was a breeze. Super easy to connect everything and get it charging. The only slightly difficult thing was getting the brake line installed, but I find that typical.This scooter has pep! It hit twenty miles an hour and on flat pavement could maintain that easily. It seemed to govern at 20 as I couldn’t get it any faster.For me, the display was plenty bright even in the sun.I tried it and my four kids ages 10-17. They could all use it without issue.The ability to break it down to carry it is nice. It weighs 30+ pounds so I don’t see me doing that too often. Maybe nice of I ride it to work?MiddleCruise control: I wish braking would disengage the cruise control. Instead, you need to push on the accelerator briefly to disengage.Range : On initial charge, I ran 50/50 between low and high gears, but didn’t get the estimated 14-18 miles. Closer to twelve. I did take this on some hills, which may have affected performance. I’m not sure I’ll get that rangeComfort: after a couple miles, I’m ready to get off. Platform is plenty wide for me. The pneumatic tires help. For longer trips, I suspect suspension would help.ConsNo deal breakers for me with this model. I think for the price it’s well built. I’ve used/owned the commercial electric scooters which cost much more. I think this scooter is adequate.Time will tell about battery life. So far it’s charged like it’s supposed to. Range has been a little lower and something I’m going to watch.Overall, I think it’s a good choice of scooter in its price range and recommend it.

I bought two Gotrax XR Elite Max scooters so my son and I could spend some time together riding around the neighborhood. They arrived Saturday, we assembled them, and put them on the charger for about 6 hours. Both chargers showed green, indicating a full charge—but neither scooter would power on at all.I went through every troubleshooting step: checked and reseated the 5-pin connections multiple times, verified assembly, swapped chargers between units, and tried multiple ways of powering them on. Both scooters were completely unresponsive.I left them charging overnight and tried again the next morning—still nothing. It wasn’t until later in the afternoon, that one scooter finally powered on.However, that unit has its own issue. The rear wheel makes a loud grinding/scraping noise while riding, likely from the brake or disc, straight out of the box. The tires also arrived completely flat.The second scooter still does not power on at all.Getting one defective product happens. Getting two with different issues right out of the box points to serious quality control problems.What’s especially frustrating is the time this has taken. Like a lot of people, my free time is limited, and this was supposed to be simple—assemble, charge, and spend time with my kid. Instead, I’ve spent that time troubleshooting and trying to get brand new products to function.Based on the reviews and advertising, I expected a simple out-of-the-box experience—charge and ride. That was not the case here.As a first-time customer, this experience says everything about the company. This has been a frustrating and time-consuming experience.I’ve included a video showing both scooters, the charging indicators, and the issues described above.If I could, I would leave zero stars.

This scooter is awesome. Exactly as described with good build quality. Despite the claims of this thing only doing 15.5mph it WILL go 20mph. P1 is 15.5mph and P2 is 20mph. This thing rips and it’s a joy to ride. Gets decent range for what it is, I can easily get ~10 miles out of one charge going full speed. The one thing that’s different with this scooter is that it has solid tires. But that’s no dealbreaker, as I can easily swap to the pneumatics that would be on here if I want a smoother ride. Overall, great product, had no issues and good experiences with Gotrax over the past few years. You won’t be disappointed especially if you take care of your stuff!

Purchased this scooter last fall for my son and it has been fantastic! Build quality is great, pneumatic tires add the necessary cushion for different trail types and it’s easy to handle. All around a great purchase!Recently had an issue with the back axel cover cracking and falling off. I contacted online support and Lydia was amazing! She understood my issue and was able to send out a perfect replacement part and even followed up. Thank you so much!

Great product, easy set up.A few of the downfalls are is that the headlight is not bright enough for night rides, living in NYC a scooter with suspension is definitely needed and the battery life does not last too long. I only use it 15mins if that 4x a week. By the 3rd ride I need to charge it already. When I use the brakes, it jerks you forward. HAD TO RETURN IT.

Perfect break now the leg needs surgery

I bought two of them for me and my Fiancé. All around love it. I ride mine to work all the time now. It’s making daily life fun and enjoyable. However the battery does not last as long as advertised on the 1st gear. The range only goes out 12 miles not 18 miles.