Question 1

Is there a warninty on this helmet？

Accepted Answer

Dear Customer,
😉Customer first is ARCCAPTAIN's pursuit! ARCCAPTAIN guarantees your every happy shopping experience.​
✔①30-day refund is guaranteed by Amazon for whatever reasons;​
✔②2 Years warranty for technical support is guaranteed by ARCCAPTAIN for any quality problems;​
💖Find us:​
1. Directly email us at this address: service@arccaptain.com
2. Click "Your account" - Click "Orders" - Find ARCCAPTAIN order - Click "Get help"​
Please contact us through the two ways listed above, and please rest assured！ You will get the best solution within 6 hours.

Question 2

If I accidentally leave in grind mode and spark an arc mig welding, is there any protection?

Accepted Answer

Absolutely, All "auto darkening" helmets/lenses have a base shade level, typically around DIN 15. This lens offers a passive protection level of DIN 16. Even when using the grind mode for welding, you won't suffer radiation burns on your eyes because the lens blocks harmful UV and infrared radiation completely. The adjustable shades mainly enhance comfort and visibility of the weld pool, rather than providing additional protection. Therefore, those who criticize "cheapo auto-darkening helmets" as a risk to vision are simply unaware. You can cause/experience tremendous discomfort and spots, but that's no different than would happen from shining an incredibly bright LED flashlight into your eyes. That's not arc flash, it's just bright

Question 3

How do I know what shade to use the helmet has 2 shade settings on the selector example 9/13？

Accepted Answer

This ARCCAPTAIN welding helmet has three different settings for shade. The “grind” setting is the same shade as when the auto-darkening feature is off. The “cutting” position is a, let’s say, mid tint, adjustable by maybe three shades and appropriate for cutting. The “welding” position is what you would typically use for stick, mig and tig.

Question 4

How easy is it to find replacement lens' and are there supply issues for the lense?

Accepted Answer

After some digging around on internet and Amazon I’d have to say No.   The arc captain web site only sells the helmets, I found no replacement parts listed.  Amazon only offers universal lens.  Can’t even find the magnifying lens the hand book says is available.

Asin	B0BV6RYWV9
Batteries	1 Lithium Ion batteries required. (included)
Battery Cell Type	Lithium Ion
Best Sellers Rank	#8,959 in Tools & Home Improvement (See Top 100 in Tools & Home Improvement) #5 in Welding Helmets
Color	Black
Customer Reviews	4.4 4.4 out of 5 stars (1,351) 4.4 out of 5 stars
Date First Available	February 8, 2023
Included Components	1 x ARCCAPTAIN Storage Bag, 1 x Replaced Lithium Battery, 1x Welding helmet, 3 x Replacement Lens
Item Model Number	GT995
Item Weight	0.035 ounces
Manufacturer	ARCCAPTAIN
Material	Polypropylene (PP) and Polyamide (PA)
Part Number	LY800F
Power Source	Battery Powered
Product Dimensions	7.09 x 8.66 x 7.87 inches
Size	One size and adjustable
Style	HSH-G999
Voltage	1
Warranty Description	180 Days

ARCCAPTAIN Auto Darkening Welding Helmet, 3.94"X3.66" Large Viewing Screen | 1/1/1/1 True Color Lens, 1/25000s Auto-Darkening, 4 Arc Sensors, Wide Shade 4/5-9/9-13, Solar Powered+Replaceable Battery

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