Helett HT210 Digital Door Lock with 50 Fingerprint Manual Key with Mortise Support USB Emergency Unlock|Suitable for 30mm-55mm Aluminium and Wooden Door fit with Right and Left Door Handle(Black)

We have been using this lock for like 2 months it was operating pretty good but suddenly one day it stopped working for me it couldn’t recognise my fingerprint although it recognised my husband’s fingerprint…I then contacted the customer service which was very easy and was quick to solve the problem next day… From send them video of whats happening to getting help via video call assistance it was super easy and quick… Now it’s working great as having kid in my arms getting into the room with just touch of the fingers is great and efficient.., I don’t have to put in key n then turn it n open the door while placing my kid on the floor… Now i can easily opened it with just one hand and have my kind in my another arm with even carrying a bag… Its really great thank you Helett 🙏🏻💜🥰

Lock is perfect, convenient and very easy to install. Review after 2 years: Within 2 years fingerprint reader stopped working. It heats up with external power source. Manual key stopped working in 4 to 5 days. Customer service is too slow to work on issues as if they don't want to service further.

I recently purchased the HT210, and I must say, the product is outstanding. However, what truly sets this purchase apart is the remarkable customer support that accompanies it. From the moment I reached out with inquiries about the product specifications to addressing a minor issue with the delivery process, the customer support team demonstrated unparalleled professionalism and attentiveness. They were prompt in their responses and went above and beyond to ensure that my concerns were addressed swiftly and satisfactorily. Their dedication to customer satisfaction is truly commendable, and it has undoubtedly enhanced my overall experience with the HT210. Knowing that there is a reliable support system in place gives me the confidence to fully enjoy and maximize the benefits of this product. In an age where quality customer service is increasingly rare, the team behind HT210 has exceeded my expectations. I wholeheartedly recommend this product not only for its superb functionality but also for the outstanding customer support that accompanies it. Thank you for setting a standard of excellence in customer service that others should aspire to emulate.

The lock look premium, easy to use, feel so heavy.

Based on the low price range it offers, first impression after the installation is that it is a good product worth considering if you don't want to spend so much money on a biometric lock. It is a very simple finger print based lock. Easy to install if your door is compatible with the product specs mentioned. If door is not compatible, you can still purchase this but may need the help of a carpenter. The only drawback I felt is that I had to spend some time to figure out the finger print registration mechanism from Youtube. My overall experience is good.

Hence return processed

Dated: 13th August 2024 Hi All, I was looking for a small and compact sensor based door lock and I came across this wonderful product. Helett HT210 Digital Door Lock is really an amazing product with excellent customer service. I have been using this since a week and works really fine. If you have aged parents at home, who find it difficult to get up and open the door every now and then when family members come. In that case this door lock is the solution. I would 100% recommend this for your main door. Please Note: This in not our main door primary Lock.

Please don’t buy this lock. It’s meant for safety off premises but itself is not safe. Opens with finger print registered as written in manual but in reality, it opens with even unregistered finger print. So it’s dangerous for door safety. Moreover no support from company, I tried calling helpline umber provided.