Hoover ONEPWR Streamline Cordless Hard Floor Cleaner Machine

Hi, I'd love the heck out of this little simple hard floor cleaner, except it doesn't work properly. While it's OK for simple cleaning tasks, if you have a deeper cleaning need it won't even come close. Add to that the charging base is an extremely poor design. The self cleaning feature fails after a few times of it working due to the base having it's charging connectors in the wet area. The charge points become wet and start to corrode, which makes the device think the battery is bad. And it won't self clean on a bad battery. Very very poor design Hoover! The charge points should have been above the wet basin in the holder, maybe an inch or two above the basin and behind the device so inserting into the base would have been just as easy, but no risk of the contacts failing. Even now after a few months, the battery doesn't even charge any more in the base due to the contacts rusting over. While I still charge the battery on a seperate charger, and the device still does clean good enough for the couple times a week touch ups I do, I'll likely not return it, but I feel I should. And getting in touch with Hoover Support has been impossible so far. They don't answer e-mails or phone call messages. Needless to say, I'm not too happy with this little guy.

My floors have never been this clean and looked this nice. It is so easy to use. I have 2 houses with all hardware (no carpet) and I can't believe I never knew about this before. The machine does a Fantastic job but even more importantly is the ease and convenience. Update- roller stopped working after 3wks. Support unable to assist and wanted me to take to service center 1hr away so decided to return instead. Excitement turned to disappointment. Will definitely get another hard floor cleaner but now apprehensive about brand because should last longer than 3wks

It is an expensive item that needs to be cleaned meticulously in order to avoid smelling bad but otherwise it works nicely. But tbh idk if it’s even worth dealing with this company at all. About a month after having it the battery and self cleaning tray it came with turned defective and stopped working, Hoover offers 3 year warranty on such things so I called their customer service line, I waited for an hour and nobody answered. Fine. So I email them. It took them 2 weeks to resolve only half the issue bc they only respond once a day. So I try to contact again to fix the other half of my issue, this time I use the customer support chat line as the email request can no longer be found for some reason. The first time I waited for about 20-30 mins to be put with a rep and then gave up. I try again on the text line and I get someone rather quickly. She offered a troubleshoot that didn’t work. I notify her it didn’t work and she stopped answering. I waited for 20 mins for her to respond to my multiple messages trying to get her back and nothing. The products are great, but at this point I don’t think I will ever buy from Hoover ever again bc if I ever need help it wont come. Absolutely atrocious customer service.

Worked ok for about a year. Doesn’t suck up dry items/wet very well. Used primarily on hardwood. Have to take out and disassemble spinner/ mop head and wash separately in order to dry well and not smell and have an oder . Started leaking after a year if i left the water/ cleaner tanks in the unit. It would Leak into the charge base. Now work charge up. Need to find remedy otherwise useless after 1.5 yr use. Needs design improvements. Not worth the money. Don’t recommend.

As a mother of 4 kiddos, keeping up with the mess seems impossible sometimes. I’m extremely satisfied with my cordless wet and dry Hoover. It helps cut down clean up time after breakfast, lunch and dinner. I’ve had my Hoover for more than 5 months without any issues. Suction is great, battery life ideal, and also easy to Maneuver. The self cleaning system is amazing. Definitely recommend to family and friends.

I absolutely loved this. My husband called it my favorite toy. Unfortunately not long after I had it I started having issue after issue. I’ve been in contact with the manufacturer for issues with the device leaking. They then sent me a replacement water tank. Then the unit would stop working during the self clean so they had me reset to manufacture setting. That seemed to work for a week or so but then on Christmas morning, I wanted to get a good cleaning in before my guests arrived and when I went to grab it - it wouldn’t even turn on anymore. I don’t have a big house and for the cost - it barely lasting a couple of months is extremely disappointing. They ended up sending me a new one and it again leaked after a couple of months. I have tried reaching out to the customer service again and can’t get a response.

Failed battery with 6 months. I was very pleased with this until it stopped working. I thought there was a problem with the charging base which I thought with it being on the floor and having a dog may have been damaged on my end. (My dog is not a chewer and has not damaged anything in our home in 8 years, other than pulling on a rug a couple of times). I gave it the benefit of the doubt because it was top rated by consumer reports and had the Hoover name. I started to file information with Hoover but they asked me for information I didn't have. We put the item in the climate controlled garage and used our other cleaning methods we were using before we got this as a nicety. Out of sight, out of mind and I forgot to file a report. I saw the item and thought maybe I can just get a charger for the battery and it will be working again. Spent money on that. The charger showed it as a failed battery. Replacement battery is $80. I'm not throwing any more money away in this crap. A rechargeable battery should last longer than 6 months with moderate use. Definitely not worth the money.

I have looked, researched and finally decided on this Hoover Wet Dry Vac, and I am not disappointed! I'm obsessed with cleaning my floors. For my laminate floors and vinyl plank floors it picks up great and gets all the corners and edges when vacuuming. It comes with two rollers, so I use one for dry vac and one for wet vac. It mop vacs just as well as it dry vacs. I am super happy I decided for this Hoover.

It failed just like everyone else said it would! Battery failure after a few months, and issues with detection of solution in tank. When it finally died it just leaked the solution all over my floor overnight.

It stopped working the first day. Spent 2-3 hours with customer support, waiting for replacement part. Not impressed.

The machine started out well . It did a decent job of washing our hardwood and tile flooring and the battery charge was sufficient. After about four month's use it stated to leak cleaning fluid while shut off then the leakage began to occur while washing leaving puddles on the floor. Hoover washed their hands of the whole thing because I purchased it on Amazon prime and I have been unable to get help through Amazon. There appears to be no warranty beyond the return date for this product. I would avoid buying this cleaner.

Beware—No Warranty from Hoover I bought a Hoover cordless hard floor cleaner from this seller, and it arrived completely non-functional. Right out of the box, it displayed an error that the brushes weren’t rolling, making it unusable. I contacted Hoover to use the 3-year warranty, only to find out that this seller is NOT an authorized retailer, meaning no warranty coverage at all—despite the listing making it seem like it was included. When I reached out to the seller, they initially only offered me a partial refund, claiming it was an "open-box" item. After a lot of back and forth, and only after I filed an A-to-Z Guarantee claim with Amazon, they finally agreed to issue a full refund. I also had to push for a prepaid return label because I was NOT going to pay another $100 to ship it back. This was an expensive and frustrating experience. If you're considering buying from this seller, think twice—there's no Hoover warranty, and getting a refund is a hassle. Stick to authorized retailers to avoid the headache!

Leaked and I can’t open it up to fix it. All glued around there