Vellgoo 4,500 Sq.Ft Energy Star Dehumidifier for Basement with Drain Hose, 52 Pint DryTank Dehumidifiers for Home Large Room, Intelligent Humidity Control

I did not realize I need a dehumidifier in northern California until I saw some mold appeared on the wall. I bought three thermometers and placed them in the rooms where molds coming out. During the night, the humidity went up 10%-15% in my bedroom and I can see tiny water drops on the lower end of window glass. One side of the dry wall seems damped when I touched. My wife and I have replaced the roof, sealed all the windows from outside. Although these improves a lot but problem still exists. We've tried to open the windows as long as possible but this is not that efficient to remove the moisture out of some of the rooms. Restroom is OK because we turned on the exhaust fan after showers. So we decided to by a dehumidifier. We 've consider the one that Costco sales also other brands that listed in energystar.gov. We are also thinking to install one that can directly have connected to our central A/C but it costs too much. Besides, we need one that uses less energy due to the unreasonable high electrical bill from PG&E. Not like M**** and other brands, it uses only half of the power - around 280 watts/h with similar capability. We got the unit in March to tried it out. Within less than 30 minibuses, my small bedroom can be dry as low as 40-45% RH from 70% with door closed. Even the walls are dried. So far, I have not seen any mold coming back yet in. except too dry make my nose feel uncomfortable. One issue is that the unit shows flashing "E1" after turn on a while. Fortunately, I emailed to customer service, Mina replied almost right away. Just in two emails, I got a placement in less a week. This unit it not wireless controllable but I can setup a timer, combine with humidity setting. or simply click the the comfort button. for example, When I set to 55%, the unit will automatelly turn on at about 59% and stopped at 53%. after fan on for a while, it completed stopped and into the idle mode to keep tracking the humidity changes. Although the exhaust air temperature may be 10 F higher when compress is on but it blows a cooler air out after it goes to fan only mode. Pros - Excellent power consumption - kill-a-watt shows in full speed of fan: fully run (about) 280W, fan only: 35W. idle: <1W (with display on, not off) - Excellent customer service - Good Noise level - about 50db measured in 3ft (1m) away in full fan speed - looks better - ready to use (with wheel installed) - please remove the adapter inside the water bucket Cons - The display is kind of dimmed, it hard to see when light is too bright. - The display is not changed when E1 is flashing - That will be better If it can show other info when we operate the unit - and we know it still OK like manual stated. Highly recommend from a happy customer.

My Vellgoo dehumidifier worked perfectly for 10 months. It was quiet with easy controls and it did an excellent job managing the humidity in my basement. When it stopped working, I contacted Vellgoo customer service and they sent me a new replacement in a couple of days. Below are some more details of my interactions with Mina, at Vellgoo customer service. I was disappointed when it stopped working, but I contacted Vellgoo customer service and was paired with Mina, who asked me a few questions to help her diagnose the problem. I changed some settings and reported my observations back to Mina, who then diagnosed the likely problem as a fault with the electric control unit. I was expecting instructions for contacting a local service person, but that isn’t what happened. Vellgoo offered me a new replacement dehumidifier, which I accepted quickly and the new dehumidifier was shipped quickly by Mina. The best customer service experience I have ever had. Thank you, Mina, and thank you, Vellgoo.

I picked up the DRYTANK3000 dehumidifier from Amazon a while back, and it’s been a game-changer. Here’s my honest take on this unit. Performance: Right out of the box, the DRYTANK impressed me with its ability to pull moisture daily. I was thrilled with how well it worked. Low Noise: One of my favorite features is the low noise. I could run it all day without it bothering me, which is a huge plus for a dehumidifier this powerful. Affordable: For what it delivers, the DRYTANK is surprisingly affordable. It’s priced competitively, offering premium features without the premium cost. I felt like I got a steal for my money. Lightweight: Weighing just 35 pounds, this unit is remarkably lightweight for its capacity. Energy Efficient: It’s Energy Star-certified, sipping only about 284 watts. Design & Ease of Use: The sleek, compact design fits anywhere, and the simple controls make it a breeze to operate. The 1.4-gallon tank fills fast in humid conditions, but the included drain hose option saves the day if you don’t want to empty it often. Durability & Customer Service: Here’s where my story gets interesting. My unit ran flawlessly for just over two years—then, a month past the warranty, it stopped working. I figured I was out of luck, but I contacted Vellgoo anyway. To my shock, their customer service was unbelievable. Despite being out of the warranty timeframe, they offered me a new unit—no hassle, no excuses. Who does that these days? I’m now waiting for the replacement, and I can’t praise their good customer service enough. It’s rare to find a company that stands behind their product like this. Overall, the DRYTANK3000 is a fantastic dehumidifier—low noise, affordable, lightweight, and energy efficient. Sure, mine gave out after a couple of years, but the performance while it lasted was top-notch, and their unbelievable customer service turned a frustration into a win. If the new unit holds up, I’ll be a customer for life. For anyone needing a solid, budget-friendly dehumidifier with a company that actually cares, this is it. Update: The second unit died after just a week of usage. At this point, I’m not going to reach out to them again—it's probably better to start looking for another brand. That said, I’m still leaving a 5-star review because their customer service truly went above and beyond the first time, and that deserves recognition.

J'ai acheté ce modèle en remplacement d'un autre que j'ai retourné. Il semble bien car je peux voir l'eau couler dans le tuyau transparent, sauf que l'humidité à baissé de seulement 5 degré en 3 jours, il faut dire que nous avons une température exceptionnellement humide ces temps ci alors je vais attendre que la température change un peu et j'aurai une meilleure idée de l'efficacité de l'appareil. Finalement l'humidité est baissée de 20 degrés et je vois toujours l'eau passer dans le tuyau transparent et je peux la voir sortir au bout. Donc en gros je suis très satisfaite de mon achat.

I moved into a basement apartment for the first time and started having issues with all my belongings just being *damp* now that summer hit. I've had this guy plugged in for about a day now and it managed to pull 5 full tanks of water already and dragged the humidity down from almost 90% to around 50% (measured by the unit itself). I'm in love with it so far and the only downside has been the included drain hose being too short to be even near useful for auto-draining, and that's easily fixed by buying a longer hose.