ZPG-7002B Pellet Smoker Grill with PID Control, Rain Cover, 700 sq. in Cooking Area for Outdoor BBQ, Black

REVIEW UPDATE 2/28/23: The grill lost the ability to hold the 225 & 450 degree settings. All other temperature settings were spot on. I contacted customer service & explained the issue. They kept in contact with suggestions from their tech people. Sadly, none of the suggestions worked. They then notified me that they were sending me the latest upgrade control board. It works as good or better than it did when new. I keep the grill clean & it is on a covered porch. I can honestly say that it looks as good as new & I feel it will last a good long time. Great grill......GREAT company to deal wiith !!! This has to be the BEST packed item I have ever purchased. Assembly was fairly easy & the instructions were somewhat easy to comprehend & execute. I followed all the initial burn in instructions & proceeded to make a rack of ribs the following day, (today). The temperature, while being somewhat close to the dial setting, would fluctuate almost 40 degrees up & down. Some reviewers have criticized the ability to contact customer service. I have had absolutely NO problems both times I called them. They were extremely helpful & emailed some troubleshooting steps to take to remedy the problem. They said that if these steps do not stabilize the temperature fluctuations that they will send me a new control board or whatever parts I may need to rectify the problem. The grill is VERY substantial. Well built with heavy duty materials. I will try the steps they emailed me to remedy the problem & update this review then. Here is the update. The troubleshooting instructions did not work. They had a problem with the circuit boards & admitted that to me. They also were upfront about the fact that the boards were back ordered. Instead of making me wait for a new shipment of boards, they sent a new hopper assembly. This had the circuit board included. I received it & installed the new unit. Not a big job. It now works fantastically. Holds temp within 10 degrees either way. I now would NOT hesitate to recommend this to my friends & family. I see people saying that customer service is not good. Personally, I must say that they were responsive & quick. They always answered the phone & there was never a run around about why this or that could not be done. They made SURE the problem was solved & to my satisfaction. A solid product & solid customer Service. Mel was fantastic. A credit to her company. I could not ask for more. It's now 5/18/20. The grill is still working great. One thing I discovered, and this made a difference in holding the temperature steadier, was the wire from the heat probe to the controller should hang loose outside the grill box, not bundled up out of sight between the hopper & grill box. I would still highly recommend this grill. The grill developed a problem. The temperature was almost spot on on all settings except high, where the temp should reach 450 degrees. I contacted the company for advise on how to fix the problem. They went over & above, again, to solve the problem. I cannot say enough about Angie & Gloria in the CS department. A great grill & a great company to do business with !!!! If & when this grill reaches the end of it's serviceable life, I will NOT hesitate to purchase another.

I almost didn't buy this. I had an older model Z Grill ( sorry that I don't have that model number) that serves me for many years. I absolutely loved it. I then got the Z Grill 6002B. I hated it. The auger always fed too many pellets. Z Grill got it right again! 😁 I love this smoker. It is easy to use, hopper holds a lot of pellets, and is amazing. Temperature control works great, and looks like my backyard is on fire when it is smoking! Hey Z Grill, thanks so much for making this unit! It might not have a ton of extra features, but honestly, I don't need them. If you're looking for a great smoker at a fantastic price, you've found it! I'm sure you won't regret it.

Great purchase. Works great, temperature is very accurate, feeds pellets as it should, and I’m enjoying using it.

Great pellet grill…. Would buy again . Delicious briskets and ribs! Favorite is smoked cheese burgers ! Temp is very accurate and it’s easy to clean !

I had great hopes for this grill. It was a bit of a challenge to put together, but overall not too bad. It worked decently the first 1.5 times I used it. Hair way through the second time I heard the fan shut off in the middle of the cook and it didn't come back on. I tried shutting it all off and starting it up again, but still no fan. After a week of back and forth exchanges with no real guidance or direction from Zgrills support (they don't appear to have a service manual) they agreed to send me a new control board and fan. After 3 weeks they finally arrived and today I finally had the chance to install them. Being nieve I thought the parts might come with some instructions ... WRONG. Resigned to figuring this out on my phone, I figured out how to take the bottom of the hopper off which gave me limited access to the blower. It's really difficult to access because of the short length of the power cord they supply. Anyway after spinning the blade a couple of times I noticed there was a piece of packing styrofoam on one of the blades. I'm not sure how it could have gotten there since that whole assembly is pretty well closed up. Once I removed the styrofoam and plugged it back in it started spinning., But after a few minutes I noticed the auger was no longer spinning. Since i had a spare one I replaced it and once it was swapped (not an easy task because of the way they route the wiring harnesses) the auger and the fan both worked. To sum it up, I bought the grill, assembled it, used it once, and then it was broken for 5 weeks. As for how it works, it works fine for low and slow cooks, but doesn't really get hot enough for searing. Overall I wish I'd spent just a little more and got a Weber.

I am still learning how to use this grill, but I love it. Assembly was fairly easy, and it's quite simple to use. I had some confusion with the owner's manual, and reached out to the manufacturer via the email provided in the manual. They responded promptly with a great explanation.

Awesome smoker, I've run 100lbs of pellets through this and so far this has been perfect. Temp is extremely stable, smoke flavor is perfect, and the food coming off of this thing has been amazing. I have friends with Traeger and I would this up against a Traeger all day. For the money you can't get any better in my opinion. UPDATE 3/24/22 On the contrary to my previous review I'm now on my second controller and this thing has almost burnt my house down 5 times. It will randomly take off uncontrollably and go full temp without shutting down. That lights any grease and food in the smoker on fire and it becomes a raging inferno! I've written ZGrills now for a third time requesting a new PID controller as I see the replacement controller they sent out to replace the first batch of controller controllers is now failing as well. I'm also reading reviews of their PID controller having problems too so I dont have much hope. Overall the unit is holding up structurally, but the electronic control is so dangerous I feel they should recall them before someone gets seriously injured or killed. Considering my next step might be at the attorneys office, well see what they come back with. Steer clear of Zgrills, for the money the Pit Boss has been a great unit! Pit Boss holds temp like a rock and does a great job of smoking.

Easy to assemble even with the included tools. The instructions are clear and easy to follow. The grill performs well especially for the price point. The smoke setting puts out plenty of smoke. It pulses a little due to temperature flux. The temp flux during cooking or smoking is a few degrees up then back to the set temp. No problems with auger fire. Overall it's well made.

Los pellets le rinden mucho, está muy espacioso. Es difícil de limpiar y los saltos de temperatura los muy grandes.