Philips SonicareDiamondClean Smart 9750 Electric Toothbrush, Sonic Toothbrush with App, Pressure Sensor, Brush Head Detection, 5 Brushing Modes and 3 Intensity Levels, Rosegold, HX9924/67

Awesome customer service. My toothbrush stopped working after like a year and a half. I reached out to Philips, provided proof, and got my replacement in less than 7 days. Amazing experience and will definitely buy another Philips product. In general, the product is very good. No dental issues so far!

The Philips Sonicare DiamondClean Smart 9750 stands out as a paragon in the realm of electric toothbrushes, setting a new standard for oral hygiene. This model isn’t just a toothbrush; it’s a comprehensive oral health tool that combines cutting-edge technology with elegant design to provide an unmatched brushing experience.One of the most impressive features of the DiamondClean Smart 9750 is its array of smart sensors and the Sonicare app integration. The sensors track your brushing technique, providing real-time feedback and personalized coaching to ensure every area of your mouth gets the attention it deserves. This level of customization in brushing routines is a breakthrough, catering to individual needs and preferences.The brush offers various modes and intensities, allowing for a tailored brushing experience whether your focus is on plaque removal, gum health, or teeth whitening. The brush heads are designed with specific tasks in mind, and the BrushSync technology automatically selects the optimal mode and intensity for the attached head, simplifying your routine.Design-wise, the DiamondClean Smart 9750 is a masterpiece. Its sleek, ergonomic handle is both aesthetically pleasing and comfortable to use. The charging glass and travel case add to its premium feel, and the range of available colors ensures that it can fit any personal style or bathroom décor.Battery life is another strong point, offering weeks of use on a single charge, which is perfect for both home and travel. The convenience of its wireless charging system, using the stylish charging glass, underscores its commitment to combining functionality with sophistication.In summary, the Philips Sonicare DiamondClean Smart 9750 is much more than a toothbrush; it’s a comprehensive dental care system. It excels in personalization, effectiveness, and design, offering a luxurious and highly efficient approach to oral hygiene. For those who seek the very best in their oral care routine, the DiamondClean Smart 9750 is undoubtedly the pinnacle choice.

So for years I've apparently been brushing too hard, and my dentist finally forced me into the electric toothbrush market.After doing some research it appears that Sonicare is legitimately better than Oral-B in plaque removal (around 15-20%) but is quite a bit more expensive on average. I tried the Oral-B option first and it was okay, but bothered my gums on the side of my mouth that I really brushed too hard on. The vibration isn't really intense at all, and I actually enjoy it compared to the circular brushing pattern of the Oral-B. It also allows you to get more paste on the brush compared to Oral-B, which is a positive since I always felt like I was "running dry" with that brush.So now I'm using this brush and I think it's fantastic, none of the sensitive spots I have in my mouth are triggered by it and I genuinely feel like I've just come back from a cleaning (in terms of cleanliness, not gum pain lol).So the toothbrush itself is nice, it's easy to select modes and holds a charge for quite awhile. The main difference between this brush and the 'dumb' versions other than the app is that it actually has a pressure light at the base of the toothbrush. (Which I like)The app is decent, but not really worth the money in my opinion. It's tracking tech works okay for the most part, but gets screwy if you move your head around, or look down at the phone. You can compare this to the Oral-B which actually requires you to hold your camera to watch you brush, and is even worse in quality.

The mechanism that transmits vibration to the brush head fails. The brush head rattles but does not vibrate effectively, making this no better than regular old toothbrush that costs $330. This is my second of this model. The first one lasted 3 years. The second lasted 3 months. I used Perplexity AI to search for customer complaints. Here it is:Common concerns reported by owners of the HX9954 model include moisture infiltration and seal deterioration, which can allow water to reach the internal electronics and battery contacts over time. This water exposure may lead to issues such as corrosion on the circuit board, lower-than-expected battery voltage, or complete device failure if not addressed promptly. Some users have also experienced a loose screw within the handle’s oscillator mechanism, causing excessive noise or vibrations until the screw is tightened again.Aside from these mechanical problems, some have noted battery-related issues, such as limited charging capacity or sudden drops in voltage, which can result from moisture reaching key components or from impacts that break solder connections on the battery terminals. If problems arise during the warranty period, replacement handles or upgraded models are sometimes offered, but customers have reported inconsistent experiences with manufacturer support or lengthy claims processes.

I had a very old (like 10+ years old) Sonicare, which finally died so I needed to start looking for a new one. I decided on this, since it was app-connected and overall looked really nice, and it's been fantastic! The app helps me make sure I'm not brushing too hard and that I'm focusing on all areas evenly, and the overall build quality and features make this toothbrush an easy recommend.