Dell XPS 8960 Desktop - 14th Generation Intel Core i7-14700 Processor, 32GB DDR5 RAM, 1TB SSD, Intel UHD 770 Graphics, Windows 11 Home, Onsite & Migrate Service - Black

Dell is a high quality product that will be productive a long time

Always had good results with Dell. Good value, nicely built, no problems with setup. Less bloatware compared with other brands.

Today, I received my Dell XPS 8960 computer. This is my 5th Dell computer. Out of the box it appeared to be dead. What I found out later was my Dell monitor was set to the wrong channel. It works fine. However, when I called Dell service it was absolutely terrible. They took down all the information about the issue then the online conversation stopped, and a form came up on the scene forcing me to agree to their service plan. Now my computer is under warranty until next year. So, beware of this company's business practices.

I bought this during Black Friday, and it was an amazing deal. My old computer would take minutes to boot up and ran like it was at death's door but still clinging on for dear life, so this was a welcome change. I'm not crazy about how the monitors work with this PC though. Each morning when I turn the computer back on (either restarting it or bring it out of sleep, it doesn't matter), the monitors work for 2-3 minutes, then go black. Wait 24 seconds, patiently (or not so patiently), and the screens come back to life. Not sure why you can't directly attach the monitors to the CPU, but it's a Dell, so logic is optional.

14th gen for less than $1000. I love it >> very fast with alot of extras. I hooked it up to a 32" monitor & speakers. I'm in "seventh Heaven" now.

The XPS computers were the best thing Dell did. This one was easy to up date from the old computer. Lots of room for additional drives.

To the point review.Windows : Windows 11 HomeStability: During updates , few strange noises , freezing. Not at all stable like Dell Precisions by far.Thermals : Really bad , pan cake cpu fan cooler for a Core I7 14700 is definitely a no no. Though TDP for 14700 is 65/219 watts , just doing few updates raised the temps to 100 Degree, absolutely not enough., fan sounded like airplane taking off. Liquid Performance cooler can be ordered through Dell Parts and can be upgraded. Vrm has heatsinks on them. which is good.Cpu : Good powerful performing CPU ( 20 core , 8 Performance Cores, 12 Efficient Cores, 28 thread. UHD 770 graphics . Though upcoming Intel Ultra core processors have better efficiency, lower temperatures, support for CUDIMM Ram, built in NPU Engine for AI, Intel Arc graphics.Chasis/ Case: Good sized case ( at least bigger/better than Dell Precision 3630 compact sized case and Dell XPS 8940 ) , with solid side panel, not flimsy . Better for air circulation/ heat retention.Storage : Micron 2550 Nvme Gen 4 X 4( first 232 layered Nand) is responsive. Its definitely Dell class 35 as opposed to class 40 dell full sized 2280 Nvmes. Class 50 Nvme were only available with Workstations. Another upto 4TB Nvme /ssd can be added in spare slot.Graphics : UHD 770 , good for browsing / watching videos etc. Unfortunately, no HDMI , only 1 DP 1.4.Ram: Only 2 Ram slots .Single 32 GB DDR5 Hynix 5600 Udimm with 46 CAS latency. Can be easily upgraded to 64Gb by adding another 32GB DDR 5 stick. Also accepts DDR5 6000 speeds . However , a step down from Dell 8950 that had 4 ram slots available, capable of 128gb total of ram. Not impressed.DVD Rom : Another step down from Dell 8950, no slot available to fit internal DVD / BD rom. Unfortunately external drives are the only options.Audio Controller: Realtek ALC1220 with 7.1 channel audio.Wifi : Killer E3100G Wifi with external antenna, good connection/ speed.Power Supply : 460 watt standard 80 Plus Bronze Psu unfortunately. I expected at least gold standard. However, 1000 watt and 750 watt Platinum Power supplies can be bought from Dell. Plz note, the PSU is Proprietary sized with Proprietary connections and can't be upgraded using after market PSUs. Unfortunately, if you plan to add higher end /better GPUs, need to update PSU first .Epeat Certified : Silver Epeat certified as opposed to Dell Precisions which are Gold Epeat certified.Upgradability: Ram can be upgraded to 64GB of better Dual ranking 5600/6000 rams. Nvmes can be upgraded to better /Faster Nvmes/ add another one in spare slot ( only at spare slot upto 4tb nvme supported). Cpu fan can be upgraded to either Performance Liquid Cooler or Older Dells 8950 Performance Air cooler ( at least better than pan cake cooler). Psu can be upgraded to 750 / 100 watts Platinum certfied PSUs from Dell. Gpu can be upgraded .Conclusion: An ok system, with the current configuration , good for home/ office use. Coming from Dell precision , its definitely big step down, even a step down from Dell 8950. No more 4 slots for ram , no internal DVD as were included in 8950. For gaming need to upgrade PSU first, then add GPU. For thermals add a better CPU fan for sure. For dvd /cd use, add external DVD/BD/CD rom. For better build, better components, critical work and stability steer clear of it and go for Dell precisions ( very stable and quiet machines but expensive).Software: Support Assist is very useful, you can easily find drivers/Bios updates. Plz note, when you first boot it up , the pc will update Windows and other updates, will be sluggish . Once its done , it will be more responsive and temperature will go down. Ready to use.

Nice computer with little bloatware. Stock CPU cooler is rather small for an I7. I replaced the stock cooler with the larger Dell OEM cooler (C253W). Also added a second Samsung 2TB drive. Super nice but Samsung Magician software does not show all features on the boot drive OEM/Dell SSD witch is aMZ-VL21T0A PCIE Gen 4X4 Samsung drive. Runs quiet and cool but I am not a gamer. Enjoy it.