roborock Q5 Max+ Robot Vacuum with Self-Empty Dock, Upgraded from Q5+, 5500 Pa Suction, DuoRoller Brush, Hands-Free Cleaning for up to 7 Weeks, PreciSense LiDAR Navigation, App & Voice Control

This is my first robot vacuum and I'm in love with it! I love being able to be doing something else, folding laundry, making dinner etc while this is cleaning the floors. Harry, as I've named him, is my cleaning partner. While it by no means replaces the suction on a standard push vacuum It's great at those between cleanings to keep things picked up. We have a dog with long white hair and a cat so hair clean up is always an issue and I'm very ocd about my house being clean. The suction doesn't leave my thick carpet hair free by any means but it's a great help to keep up with it. I read a lot of reviews before buying so wanted to share my experience after having this about two months now and using several times a week. I vacuum the house during the week with Harry and he mops my hard floors on the weekend...and I do a stand up vacuuming with my big vac on the weekend. I hope this helps you! Here are some of my thoughts on how this thing "Harry" works: MOPPING. This feature is amazing!!! And one of the few robo vacs with the option. I love being able to put a little cleaner and water in the bin and let it do its thing. This model doesn't have the ability to map rooms you want it to clean in (if your carpet butts up to hard floors) but I found an easy solution. As my bar stools and garbage cans need to be moved so Harry can mop everything I just use them to block off my great room so it stays on the hard floors. Leaves my floors pretty dang clean and smelling good, while I do other things! You can also buy magnetic tape to block room's but I don't see the need with my blocking technique, and I just close the doors to my carpeted bedrooms. Wet the pad on the bottom before starting to help get it going, the water in the container slowly seeps out so getting the pad wet ensures its starts mopping right away. Will need to refill water bin about every 30 min. I use a little fresh scent pine sol then fill rest with water. SUCTION. The suction is great on hard floors gets everything up. The side sweeper is great against walls and cabinets. I have thick carpet so didn't expect it to suck everything up but it does a great job. Still leaves my dogs hair behind a bit. I use my big vacuum once a week for a deeper cleaning. For what it is this little guy does pretty good! OBJECT AVOIDANCE. My husband wanted the model that is twice the price or more that has the laser mapping eye. Not sure how that works but for the price this works just great! It senses something before running into it, slows down then gently bumps it and turns around. Also the low profile is great for getting under beds and dressers where hair and dirt hides, love this! Not saying I wouldn't like the laser mapping eye but didn't want to spend 2x+ the amount and this has proven to work really well. NAVIGATION. While I know other models are more technologically advanced again for the price this works great. It vacuums in straight lines which is great for my ocd. If it runs into an obstacle it can get off track from those lines as its works it's way around things. Sometimes it seems confused and goes back and forth in the same area, but generally works itself out and keeps going. I would like to be able to control where it goes in the house but not available on this model, but again for the price I'll say I don't really mind. I just let it go where it wants or shut it in an area if I want it to stay in there. BATTERY. The battery is pretty great. Runs for 2+ hours before needing to charge. I have a 2,700 sf rambler and it can't get through the whole house before needing to charge. If it were a tad more efficient in navigation it probably could, but does spend some time trying to figure out where it is and where to go. I just charge it and set it loose on the other side of the house. MAP/APP It has a map feature that is only to show you where it went during the clean up. You can't interact with the map or tell the vaccum to work in certain areas with it. But I knew this when I bought it so wasn't expecting that. If you are looking for a vacuum you can tell where to go then spend more for the upgraded models. I don't feel a huge need for this, works fine for me. The app is more for basic settings, you can turn it on and off and see what it's doing, battery life, have it call out to you if you can't find it. You can hook to Alexa which is awesome to say "tell Harry to start" and off it goes. Again you can't control its direction or rooms work the app it's more for stop/go and basic settings and maintenance. STAIRS. We have a sunken living room with a step.down the whole length if the room, hasn't fallen once. Its senses the step, and moves away, kinda bounces along the step turning, Sensing and moving it's way along it. Perfect. DUST BIN. this model has one of or the largest bins on the market, its holds a lot for hours of work. It's easy to access right on top, open the side and empty. The filter pops out so you can clean it, found taking outside and bumping on concrete left a good amount of dirt. NOISE. I think it's pretty quiet for a vacuum cleaner. I only have my noisy stand up to compare to and its much quieter than that. It's basically just the light suction noise, I don't hear the motor at all. OVERALL. For the price this is the best investment I could have made to help keep my house clean during the week while I'm busy with work. I love being able to start it and walk away accomplishing other things and come back to clean floors. It's a little misguided at times but nothing bad. I'm sure more expensive models are a bit more intelligent but for $350 this is the best option out there. I would highly recommend if you need a helping hand. My favorite feature is the mopping, I hate mopping floors and this does the job for me! This thing is amazing and I can't believe I've never had one, will never be without now! Happy cleaning!!

It cleans especially well. This means the one disposable dust bag it comes with will fill up quickly so immediately buy dust bin bags-you will need them fast. Be sure you get the RoboRock app to set it up with. Setup is easy and essential using the app. Alexa or Google integration is a breeze. It is fairly quiet on balanced suction mode, and not really so loud on turbo. You MUST manually empty the dust bin in the Q5+ if it fills during cleaning and that is a real possibility if you have a lot of square feet. It will dock due to low battery or being full and upon docking it will empty by itself. However if during its cleaning cycle, it gets full, it will not sense this nor return to dock to empty. You MUST empty the dust bin-easy enough to do using the app. Dust bin contents are sucked into the dust bin back when docked and you manually choose empty dust bin. You have to let it run and do its thing. The best thing: set room mapping up and let it run around to map your floor. Then it will clean. Doing mapping first is easy and fast. You have to save maps of rooms/floors by setting save on-you toggle it to "on" and then you map. You can set up tasks meaning you can have it clean one room then go back to dock to empty and this is a good thing because it most likely will not overfill from one room and you need not manually empty it. Create three or four tasks and with each completed task, it will go back to dock and empty. If you do not do tasks, and you try to clean 1200 square feet, it WILL fill up and you MUST intervene and tell it to go back to dock to empty it. I run it 2x a day for 1200 feet and no matter what I do, it fills up before it is done cleaning. I have no idea where it comes from but the bin gets full about half way through. There is no way to get around this. This device picks up ever-so-fine dust, and dirt-better than with a vacuum. The big clumps of hair if you have dogs...not so much but these are visible and easily picked up after the device has left them behind during its runs. It just cleans and cleans! Let me go back to cleaning. It does this well. I am surprised how much small stuff it picks up. It picks up dog hair, etc. well. It seems to pick up dirt I cannot even see or notice. With a full charge, you may get 1200 square feet; I do with about 15% battery left. If not, it will go back to charge on the dock when it gets to 19% low. My plan: let it work using tasks (you can set a room or floor schedule) and let it charge and by the morning, empty the dust bin by using that option via the app, and let it clean again a floor where you do not have activity or where people are not at home or around (bedrooms for example). I say work it; run it daily. I have a good vac; I vacuumed Wed, and it is Sun and it is shocking to see what it has been picking up in the dust bin. If you have a dog or cat, this is the move. I am not saying it will pick up long hair but the short hair and dander, yes it 100% will. It cleans under the beds (yay!) and under furniture where it fits. It is not an industrial vac. It most likely won't and should not be used to pick up wood chips, etc. around a wood stove, nor should it be used to pick up large particulate matter. It does pick up coins without any noise or damage so that it great if you miss a coin on the carpet or floor. I can use Alexa ("Alexa, tell Roborock to empty the dust bin" or "Alexa, tell Roborock to start cleaning" or "Alexa, tell Roborock to dock") for basic commands. If you have a spill, you will have to experiment to get the unit to clean it up; it looks like if you press the home button on the device, it cleans within a 10-foot radius. It will just try to clean in rows so you will just have to try it out for spot cleaning. It may be a pain to get it to do that. I can't imagine people with pets not having this or one of the Roomba pet hair cleaning units. This is going to save me so much work. I am not getting any younger. I thought "Why deny myself technology?" so I got it on sale. I highly recommend meaning for me it matched my expectations and needs and easily so. One last thing: the roller will clog with wrap-around hair. It is easy to take out and clean BUT you MUST put the roller brush cover on exactly meaning there are four tabs and two go in manually at a bit of an angle and the other side of the roller brush cover has two clips that go back into place when you pinch them. IF you see any of the four tabs, you do not have it in place correctly. This shows up when you try to empty the unit. It will not empty. You will hear it try but it will not because the suction is too low because the roller brush cover is not completely installed/inserted. You may find the unit telling you you are attempting too many empty commands and it will ignore your commands to empty the dust bin if you find you had the roller brush cover on loosely. The way around this is to take out the dust bin and with a flashlight locate the reset hole (use a pin). It is well-hidden. When you find it, put in the button while also holding the home or power button. This resets the device. You have to readd your unit to wifi (not 5 but 2.4) and be sure your phone's wifi for this is on the 2.4 band. Reattach the unit to your 2.4 wifi and you will be good to go. The unit will start recognizing the empty command and with the roller brush cover on correctly (no tabs showing), you will see the unit empty its dust bin. All maps, etc. are saved in the app. Only the unit gets reset. The bags are really easy to change. I filled that "7-week" bag in a week. That is how good the unit is. I have run it 3x a day and I still pick up dirt. I have no idea how or why but I do breathe easier now without any decongestants, and the house is clean! Any vacuum clogs and needs cleaning. This unit is no different. It is maintenance. After a week or so, you get the hang of it. I did not get the combo mop unit because I can do that with another machine. I wanted a dust bin that was 100% for dirt pickup. It works. It works well. I am getting another for the second floor with carpet and with carpet, the unit senses this and goes into turbo mode to clean. For hardwood, it does not have to do that. There are four speeds. Night is quietest. Balanced is good. I like that setting. The wrap-up: run this a couple of times a day (why not?) and pause your cleaning via the app after 30 minutes or so to return it to dock and empty. Or use tasks. No one is going to get 1200 square feet cleaned in one pass without emptying. That is a good thing. This device picks up! For real!

Less than 10 months after purchasing a Roborock Q7 it is dead, completely. It fails to power on, won’t connect to the app, and is for all intents and purposes a paperweight. This happened after a ‘firmware update’, and this in my experience has been one of, but not nearly the worst of the experience with Roborock. Firmware updates all seem to cause massive problems for the vacuum, from deleting maps, removing features, and now outright bricking the vacuum. Once the device failed I did what any customer would do and contacted their support. When I tell you that Roborock has the worst, capital W, Worst support I have ever utilized, I absolutely mean it. Roborock support is only after hours, meaning if you are located inside the United States, you will only be able to meaningfully communicate with support at night. They have a 24x7 helpline where Tier 1 technicians provide basic, extremely limited support. In my case it was “Press the power button, does it turn on?” After that I was told the Tier 2 support would need to be involved. Tier 2 support is only via email, and expect at a minimum 24 hours between messages. Roborock confirmed that they do not have interest in allocating the resources to allow customers to communicate with Tier 2 support. They do not see the value in it. So I waited patiently for a response. The device is after all only 10 months old, certainly they would just ship a new one and refurbish mine that was bricked by a bad firmware update. Surprisingly that was not the case. The response I got back was that the device was Out of Warranty. 10 month old, a $500 vacuum, and it’s “Out Of Warranty”. I was told that if I chose to I could ship the device back to them at my own expense, and that sometime later it would be returned to me and that they would ‘attempt to repair it.’ The thing that interested me here is the length of the warranty. I was confused and messaged back, assuming they had made a mistake. Obviously the device was under warranty, it was just 10 months old. I confirmed the serial number and again, waited 24 hours for a reply. It almost began to feel like a NASA mission, where I was waiting for some communication delay between me and a set of engineers on another planet. I am an engineer, and I have some experience with warranties, so I went to look how long the warranty was on Roborock Products. The warranty, it turns out, is 30 days. Roborock only guarantees that their products will continue to function for 30 days after purchase. Past that date repairs are only carried out at the end users cost. Generally a warranty time is set where you calculate the MTTF, mean time to failure of the components, and you design the warranty to be long enough to cover basic failures, but not so long as to include the failures of consumable products. Given this knowledge it’s safe to assume that Roborock does not expect their devices to last more than 30 days. The design is intentional, and these aren’t ’out of band failures’. Roborock is, and I confirmed with support, aware of the fact that their devices all will fail within a year, and the expectation is that the customer can, if they choose, continue to pay for subsequent repairs, regardless of whether or not this failure was caused by misuse, failure of components, or by receiving a bad firmware update. All of that in mind, the actual functionality of the vacuum is also extremely limited. We ran our vacuum on a nightly schedule for 10 months and rarely was there a night where it actually completed the schedule without getting lost, stuck, or failing in some way. Low lying furniture seemed to provide an especially difficult challenge, as the vacuum would constantly climb onto the furniture legs and then become stuck. The solution ended up being placing ‘no go’ zones around everywhere that the device would get stuck, and after about 7 months of tweaking the map, we were able to get it to successfully complete a single run. Of course roughly 40% of the map had been blocked off and in subsequent runs we found that the Roborock frequently got ‘lost’ and wandered into No Go zones, only to then freeze and require us to move it manually out of the zone. It was a little like having a toddler vacuum for you, some part of the floor got cleaned, but overall it was more work to use the Roborock than it was to just vacuum it ourselves. Even when it did vacuum we found that it did at best a mediocre job, often leaving debris behind, and that the ‘mopping’ function left our floors streaky and resulted in a wet and smelly mop being dragged over our carpets when it transitioned between floor types. There is no function to tell it to vacuum carpets first and then mop floors, in fact it randomly moves between floors and carpets in a way that seems designed to ensure as much of the carpet as possible gets wet. The Lidar function is all but useless and in watching the vacuum operate I watched it constantly bounce and knock into things, seeming to have no idea where it actually was at any given time. It functioned roughly as well as a cheap robot vacuum without any lidar or advanced mapping features. Finally, and this I only learned recently. Roborock is entirely located in China. I include this because for a lot of people there are serious concerns with services and hardware that communicate back with Chinese servers, largely because the Chinese government openly identifies that it has the ability to take possession of any data on any server that belongs to any Chinese company, which is why you have seen services like TikTok be blocked and why the Government has banned Huawei. Understand that if you have a Roborock vacuum that any data it collects becomes property of the Chinese government, including mapping data and anything the sensors detect in your home. This may or not be a big deal to people, but I feel it’s worth mentioning since Roborock does a good job of obfuscating this point. Overall I would say that the 500$ Roborock performs no better than a 99$ Eufy vacuum I have upstairs. The LiDAR doesn’t seem to function at all, it seems to have no ability to avoid furniture or to keep itself from becoming trapped or lost. Even when it does vacuum it does a mediocre job and generally leaves the carpets dirty and wet, if you use the mopping function. I would highly suggest you avoid both this model and products from Roborock. It’s clear from my interactions with support that Roborock has no faith in their products, they consider them to be disposable and provide only at cost repairs after purchase.

Let me start by saying I have purchased no less than 5 robot vacuums over the years and every single one led to disappointment in their operation, performance, and/or features. So my expectations weren’t the highest, but I was hoping the S7 was worth the hefty price and wouldn’t be a another dud. The Roborock S7 was by far the most expensive robot vacuum I’ve ever purchased. I never went over $350.00 with my previous robot buys. But after reading reviews and specs of the S7 and comparing it to countless other vacuums for months and debating with myself about buying the S7, I felt I had researched enough and went ahead and gave it a go. Wow! I am so glad I decided on this particular robot vacuum! ************** The vacuum: The suction is great and the carpet boost really helps pick up dog hair from my three large dogs that are constantly shedding around the house and on the living room rug they like to sleep on. It’s actually pretty unbelievable how well it picks up dog hair and dust/dirt off my rugs, tile, and hardwood flooring that the dogs bring in all day. I love how it is able to get under my beds, most furniture and two couches. I neglect those areas pretty frequently, so it’s nice to not worry about dog hair and dust piling up under them. The S7 is amazing when it comes to vacuuming. It is seriously efficient, you can see where and what room the robot is in via the app and the progress it is making, and they battery life while running is fantastic. Speaking of the app, It is wonderful and easy to use - I love how you can send the robot to vacuum different rooms or certain spots in the house as well as the number of times you want it to pass over the selected room/area. The no go areas and invisible wall functions work perfectly. I’ve had no issues at all setting them up and the S7 recognizes them every time. I’ve had no issues with the robot getting hung up or stuck on something while running. It’s the first robot I’ve had that didn’t need full time babysitting while it was vacuuming. The navigation and mapping of my house are both exceptional. It still runs into certain things but is able to recognize and move around the object. As soon as it has finished cleaning, the S7 will return to the base and empty itself in its bin (if you purchased the auto empty base) and start charging itself. —— Vacuum CONs: As far as my personal observations go, I can only note one con and that’s with the bags for the the auto empty dock. I wish the bags were washable and reusable. I get that the current bags are sealed and keep the dust/debris inside the bag and out of the air and off the floors, but a reusable bag would be great for some buyers who try to keep unnecessary waste to a minimum. For some, the sealed bags wouldn’t be an issue at all and could possibly be a pro. But for me, it’s a small annoyance. ************** The mop: I love that you don’t have to switch out attachments between mopping and vacuuming. The S7 can mop and vacuum at the same time, which is so convenient. Mop CONS: —— You can only use water in the mop tank, which I know some buyers didn’t like because it doesn’t sanitize the floors at all. My work around is using electrolyzed water, which is as effective as bleach at killing germs. Google force of nature cleaner if you want to use water in the mop to sanitize. I’ve had no issues using electrolyzed water and it makes the house smell clean and deodorized. —— without a doubt you will still need to mop your house. The S7 is great for in-between mopping days. When it rains, my dogs track mud in onto my tile floors. The mop function isn’t going to get the mud up well enough. It will get some up, but not enough to be satisfied with the result. But it does great for very light mopping jobs and mopping under most furniture so you don’t need to move things around to mop underneath. *************** Bottom Line: Seriously, I can not recommend the Roborock S7 enough. I would buy it again in a heartbeat. While it was the priciest robot vacuum I’ve ever purchased by a long shot, I’m so glad that, for me at least, it was worth getting over the price sticker shock. It performs fantastic when it comes to vacuuming and the mop function is great for light mopping between good old fashioned bucket and mop cleanings. The S7 gets a rating of 4.7/5 from me. It exceeded my expectations by a miles!

NOTE: If you'd like to skip the lengthy review, a list of pros and cons are at the bottom. Now, on with the review. First off, I had zero issue with connecting it to my home wifi. I included the steps I took in my comment section, as well as a link to an article and a YouTube video that should help. Ultimately I found the entire unpacking and connection experience to be pretty straight forward once I read the directions in the manual and played around with my bluetooth and wifi settings on my phone. I love how everything just works! I even tried running it briefly using the buttons on the top of the vacuum and it did a beautiful job. So to answer one question that was asked, yes it does work without being connected to wifi or using the app. Without wifi or the app, the E35 will clean and redock itself using standard suction only. You can also do a spot clean, by placing the bot vac in the area you want cleaned and pushing the spot clean button on top. Lastly there is a button with a picture of a plug on top. This is the recharge button and it allows you to stop the vacuum mid cleaning and have it return to the docking station. Wifi though? That's what really makes this vacuum pretty amazing. The benefit of wifi is beung able to use it with the app which allows you additional features. Those features include, changing the suction mode from standard to a slightly higher suction mode and then to the max suction mode. You can also set it ti detect when it's in hard floor versus carpet and auto adjust the suction accordingly. I can verify this works brilliantly. The app also allows you to set a cleaning schedule, and spot clean and it also allows you to see a map of what the vacuum has cleaned and how much more is left. Finally the app allows you to control the robot manually with two styles of remote onscreen. Also with the app, you are able to have the vacuum start when you are not at home. So yes while, wifi and the app are absolutely wonderful, and take the vacuum to a whole new level, you can still use it without wifi to perform standard cleanings of your whole place and you can expect it to restock itself afterwards. One other thing is while this vacuum does have mopping ability, you have to have the app to use that function. So about the mopping feature. I have not actually used the mopping feature yet but something to keep in mind is that it does not detect carpet so you will need to use magnetic strips or closed doors, etc. to block areas you dont want mopped as it can not differentiate between floor types when mopping. What does make this vacuum so wonderful is the way it cleans. It makes those wonderful, non chaotic line movements (S/U shape), which look so neat and orderly. It impresses me to watch it, to see it make movements that make sense. It's a relief, as a person with OCD tendencies at times lol. Something else I love about it is, if you do have home wifi, it is so easy to connect it and get it to stay connected to my home network. Once I set it up, and let it charge to 100%, which took about an hour and a half (maybe?), it was at around 22% out of the box, I used the app to start it's first full run of my apartment minus two of the bedrooms. One bedroom is storage and the floor is inexcessable and the other bedroom isn't set up yet so there was no point in letting it run in there. So with about 90% of my apartment being wood, laminate, and tile and just a few small rugs here and there, it took Reginald 88 minutes to clean approx 905 sq ft. It cleaned with the initial straight lined S shaped pattern then went around the edges and it looked wonderful afterwards. The most latest cleaning took it 95 minutes to vacuum 100 m2. That includes a living room, kitchen/dining area, a bathroom and two bedrooms and based on the map afterwards, and how clean my floor looks, it does a very thorough job. I have 3 cats and two litter boxes with thin rubberized plastic rugs with grooves in them to catch the litter and despite how thin they where, they did not get rolled up or sucked up in the vacuum even once. Reginald traversed around the edges of and even on to the tops of the bases of several pieces of cat furniture with ease. The one and only time it got stuck was underneath my dresser and frankly, I thought the dresser was too low for it to even go under there. When it did get stuck, I not only recieved a text message from Reginald, I heard it say it was stuck, albeit in a female's voice lol. I came and pulled it out from under the dresser, set it on the floor and hit the power button, as directed, and Reginald carried right on where he left off. I do not have any thresholds between rooms so Reginald rolled into each room without any issue. Scratch that I do have one raised wooden strip that goes into one of the bedrooms and it went over it just fine. He cleaned my bathroom rugs, 2 memory foam and one a regular shag type, with zero issue, the only signs he'd been in the bathroom were neat, orderly lines on nicely vacuumed rugs. Once Reginald's job was complete, he announced he was done and returned to the base to charge without any issue whatsoever. I just moved into the apartment last Wednesdy so it did not look dirty at all but imagine my surprise when I saw all that dirt and cat hair. I have 3 cats, and two extra large litter boxes with an occasional small dog that comes up to visit briefly, not to mention the assortment of cat scratchers and cat furniture, all with bases that are close to an inch thick and Reginald tackles the bases as best he can and although it looks like he should get stuck, he hasn't. The Roborock E35 is marvelous and it works right out of the box without the app or wifi, just like it is supposed and if you do have wifi, setting it up on network and creating automatic cleaning times is just easy and hassle free thanks to the well designed Mi App.. The only thing missing from this vacuum is the ability to draw no go lines in app. If it could do that it would be perfect. Then again if it could do that you'd be paying the same price as the S50. So if you want a great robot vacuum without the greatly increased price that does almost everything the S50 can do? Well then, your search ends here. So to sum things up. PROS: It doesn't just vacuum, it does a GREAT job of it. It functions as it is supposed to, which is very well. It has an amazing app which unlocks a ton more features BUT can still be used to do excellent basic cleans by simply using the buttons on the unit itself. It has a mopping feature, though the smartest mopper as it can not differentiate between hard floor and carpet, it is nice to be able to create virtual lines with magnet strips or boxes to stop it from trying to mop your carpets. It can be set up to do scheduled cleans and you have options. What days of the week, (M-S, not specific dates of the week) you can set up what time on each day, and the suction power you want it to use. It is reliable. I had it get stuck three times since I first used it. Twice in the exact same spot under my dresser that has a decorative arch that comes down on the front. When the vacuum went under from the side, it go stuck under the arch. I fixed the issue by placing 3 stacks of furniture sliders under the dresser legs, which raised it just enough to provide clearance for the vac to get under from front or side and it hasn't got stuck again since. The other time it got stuck was when it climbed up the base of my pedestal fan. It has not gottem stuck on it since though. It even vacuums onto and ove the thin vinyl litter catch mats that I have placed in front of my litter boxes. Bathroom mats are a breeze as are door thresholds and pet furniture bases which are atleast a half an inch thick. The app is OUTSTANDING. CONS: No smart mapping with onscreen drawn no go lines in app, which is to be expected at this price point. Still though, it us a con that it is lacking that feature. No way for vacuum to differentiate between carpet and hard floor when mopping. For this price they absolutely SHOULD have included a roll or two of magnet strips since the robot vac can recognize them and avoid those area where they are used . Come on Roborock, for 305.00+, that was a cheap move on your part, not including a roll and it is for this reason and the reason after this one, that I am docking the vacuum 1 star. I do wish it had a second mini spin brush on the front so it could get the edges well, no matter which direction the vacuum is facing and again, for this price, it should have been included. Bare in mind, it does seem to go back on it's own to get the edges with the brush side against the edge but it wouldn't need to do that if they would have went ahead and had to mini brushes instead of the one. Overall the vacuum is an excellent choice because while there are other vacuums that are cheaper with more features, I just feel like this one will really last and for the features that are included, at this price point it is an excellent choice. On the other hand if you DO have the extra money, I would go with the S50 because it would be nice to create boundaries and send the vacuum to a specific area in app.

My house is 100% hardwood with throw rugs in various places. Two levels. Two minimally shedding dogs until their hair is very long. But they do still have hair fall. I also have a gravel driveway and lots of kids and grandkids. I purchased several vacuums prior to this one trying to figure out a solution. I do still love my Oreck upright and find this robo vac its perfect companion. I have had the Roborock Q10 for 4 months now. There have been times when I definitely had to pay attention to it and clean sensors or re-pair to the WiFi. (When I changed WiFi password) And as you can see in my video, I still have to vacuum the rugs. I actually have the vacuum programmed to avoid the thicker rug under my kitchen table. She (the vacuum we named Crystal) got stuck a couple of times between the legs of my kitchen chairs. So I just changed her parameters to avoid the area. I also have my mother’s room off limits in case she leaves her door open. If Crystal finds an open door, she will absolutely go in to do her job. As a matter of fact, she went right out the front door once when someone left it open. My mom and Crystal have a fun “relationship” mom texts me whenever she’s doing something or says, “returning to dock”. She swears she follows her around and giggles at her. I have stopped using the mop. The mopping pad has to be rinsed prior to each use (to wet it) and after if you’re good. And the bucket for water is very small. The floors are so clean of debris that I mop less often now anyway so I don’t mind. However, I realize I don’t need the mop for a future purchase. I suppose if I decide to use it once in a while, it’s still worth having. I did have to find the bags and ordered separately. This unit comes with one bag. They were inexpensive and super easy to change out. The feeling of coming home with no debris along the baseboards is life changing. Clean floors are a must for every home in my opinion. My brain just works better when my floors are clean. We view Crystal as a member of the family now and treat her with great respect. We keep her clean and pay attention when she’s alerting us of anything. Even though she could do two floors, (mapping capacity) I am considering purchasing a second one for the basement. I can’t imagine having to carry her back up and down the stairs when she needs to empty or charge. I have suggested to many of my friends to purchase this for their families. I do also have several low pile rugs that Crystal vacuums and does an amazing job. But I would think anything high pile or shaggy might be difficult for her. Buy it, name it, keep it clean, and enjoy clean floors with minimal effort. 10/10 even with the minimal maintenance. She is such a hard little worker.

I bought it during the Black Friday sale for $259.00 which was a steal. I have a 5 year old Roborock S7+ so I am familiar with the app and setup. It was a breeze to setup and after 2 runs it knew the house. The app has no instructions so it's trial and error and sometimes a bit frustrating. There is no shortage of options and customization. It is quieter than my S7 registering about 60 DB at 6' on laminate floor using the balanced setting and about 62 DB on carpet at 6" using the max+ or highest setting at 6". When it empties it is about 75 DB, somewhat loud but not too bad. The vacuum lines in the carpet are deep and pronounced with no cat hair or long human hair left behind. It picks up kitty litter with no problem and the brush really is tangle free! I have the robot programmed to vacuum daily at 0800. It goes over throw rugs with no problem however I have them anchored with rug grabbers. No go zones are easy to set up. I've made our home robot vacuum friendly so I don't have cords or other obstacles around the house but I have noticed the robot can see better than my S7 and does not bang into furniture and walls like the S7 did. I do not use the tank for a weekly mopping. Pergo floor require a mix that is not recommended for use in the robot. I simply lightly spray the mop pad and occasionally pause the robot and respray it as the robot goes through the selected rooms. We do not have spills or tracked in mud, I'm really just picking up any dust that may have been left by the robot. The build quality appears very good and battery life allows it to vacuum 840 Sq. Ft. on a charge. I do not try to vacuum and mop the entire house on one charge since it does not have enough battery life. On the weekly mop day I vacuum the carpeted areas then allow the robot to recharge before moving on to mopping. The Vibra Rise mop uses a lot of battery. Overall I highly recommend it as does Vacuum Wars but I still bought the 3 year extended warranty. For less than $40.00 it was a no brainer.

I had my eye on this for a long time and grabbed two of them when they were on a crazy sale. I used to have an original Rumba, without self cleaning. It was pretty dumb, always got stuck, and I found myself caring more for the Rumba than it cared for me. The RoboRock thinks it is smarter. But even though it maps out the home, it is definitely not housekeeper quality. It doesn't go back and forth in lines like humans do, so it's zooming all over the place, making my house's map look like a 3-year-old's crayon drawing. I'll give pros and cons, but first let's clear up some misconceptions: --The RoboRock does NOT need the app and does NOT need a wifi connection. All you do is press the power button and off it goes. You can send it back to the dock by pressing the house icon, or you can wait until it thinks it's finished and goes back on its own. --If you do set up the app, pay attention to what you are accepting. You don't have to accept the option to send all your info back to its marketing people. You can decline. --When the app and device are connected, they are NOT connected to the internet. In your wifi settings, you'll notice that the device shows "not connected to internet." Unless, of course, you gave it permission during setup. It doesn't need external internet. It needs your local network only. Now for the pros and cons. Pros: Self emptying - best feature ever. It has powerful suctioning most of the time. It can climb over most low objects, like the trim between rooms or when moving from hardwood to carpet. I didn't plan to use the app, but I finally downloaded it and I like that I can tell the robot to go back to the dock when I'm tired of listening to it flail around the house. You can change the language for which it speaks. It does clean better than a Rumba. The spinning sweeper is longer than most robot vacuums so the reach under things and in corners is better. Bags. I love that it uses vacuum bags because there is nothing more disgusting than emptying out a vacuum tank and ending up covered in dust. Cons: My biggest complaint is that it thinks it's stuck when it bumps into a piece of furniture. It's not tangled in anything. It just can't move forward. Instead of backing up the way it came, it stops and calls out "Error, remove the obstacle or move the robot." So I would either have to lift my couch out of the way for the robot's convenience or I have to move the robot to somewhere else. This is where it is just as dumb as the Rumba. At least the Rumba gets legitimately stuck under the couch. This robot isn't stuck. It's just lazy and annoyed. But it is a real problem, because if I have to get up (say, while I am working) to cater to the vacuum, then I may as well use a real vacuum and do it right. If I am away from home and have the robot on a schedule, what am I supposed to do? The robot will just sit there in the corner, not cleaning, draining the battery, and not emptying itself. That is a major fail. I also have issue with the way it approaches lighter objects. It can't pick up a twist tie but it'll drag my bath rug all around the house. If it is programmed to sense walls and things, why can't it learn to leave behind things it can't pick up? Why is it pushing my cat bowl around instead of mapping it as a light piece of furniture. Cleaning quality is not great, especially on hard floors. It leaves a lot of crumbs and dirt behind, often traveling around it rather than over it. I even picked the robot up and placed it on top of the kitchen crumbs, but it took off into another room instead. I used a broom instead. But it does often bypass areas altogether, which is annoying. On hard floors, it also spits some of the dirt back out its back end. Gets tangled in wires. You would think that by the year 2024, someone would teach these vacuum robots to disentangle themselves from wires and shoelaces. Nope, it sucks in the wires, internet cables, shoelaces and pulls and pulls and pulls until I get up (again!) and pull them back out. Really dumb. Does not really handle hair well. A lot of reviewers are praising this robot for dealing with shedding animals. Yes, it'll clean up the hair, but then the hair gets tangled in the roller. There's no feature to cut the hair from the roller, so that leaves you flipping the robot over and cutting the hair manually. The manufacturers went through the trouble of having the robot empty itself. Why wouldn't they have a hair trimmer feature too? At the sale price I paid, I think I'd only recommend this vacuum to people with small uncluttered apartments with mostly carpet. I'd never pay the full $800 for it. Not worth it. For a larger house, it's good for lazy days and light cleaning, but have a "good" vacuum cleaner on hand as well.

Quede muy contenta ya que tenia duda en cuanto a su desempeño, no topa con los muebles trabaja muy bien tanto en tapetes lisos como en pisos, (no la eh probado en tapetes que son tipo de peluche).

Una verdadera maravilla. Instrucciones bastante simples, barre y trapea bastante bien considerando que es una máquina. El sistema de mapeo es increíble. Después de la primera excursión por las áreas de tu casa ubica perfectamente muebles y zonas de fácil acceso para ella, la app es muy fácil de usar, puedes dividir los espacios por zonas (habitaciones) y tiene una conectividad con Alexa muy fácil de enlazar. Excelente opción para personas con limitaciones motrices o de la tercera edad tanto para su manejo como para poner y quitar la moña. No requiere químicos ni líquidos especiales y se encuentran repuestos de diferentes marcas y a precios accesibles. MUY RECOMENDABLE!

Muy buena calidad del producto. No tiene toda la funcionalidad de los robot aspiradores de gama alta; como por ejemplo: generar zonas virtuales o mapeo de múltiples niveles; pero para lo que fue diseñado este nivel funciona muy bien: barre genial y deja muy limpia la casa, la rutina de mantenimiento es sencilla y el robot esta hecho de buena calidad. Quizá lo único que no me gusta mucho es la función de trapeado ya que es muy limitada (no talla bien los pisos y no permite añadir químicos); si no que solo pasa por encima un trapo húmedo sobre el piso ejerciendo la presión de su propio peso; pero creo que funciona bien para darle mantenimiento a un piso bien trapeado. En lo personal estoy muy contento con los resultados de mi compra.

I have a big dog who sprinkles its glitter everywhere. After a long research, I thought maybe I would buy one with a strong vacuum without a mop function. But this mop is quite good. My floor is very light grey epoxy and any paw print will be visible. This sonic mop can get rid of quite tough stains. Some stains I have to use steam mop but so far it is good. Pros: - The mop function works surprisingly well. - The suction power is quite powerful. It comes with many different levels of power. Cons: - The dust bin is quite small. - The water tank can be bigger. - You receive only one mopping pad but you definitely need more. And you cannot buy the official replacement items, although you need to replace some items on a regular basis. - If you have multiple floors with a different wifi name, you can only save one. It does not automatically recognise another one and connect it. - Battery life: I live in a 4 bedroom villa and I cannot do the whole house in one go. The battery last only for one floor and it takes some time to recharge. Despite these cons, I am happy that I have this machine. I can definitely think of something better next time but for now, it does the wonder. If you have a dog/cat, this is a good one.

Excelente