Why isn’t my laptop charging or charging slowly through the dock?

Ensure your laptop supports USB-C/Thunderbolt PD. This dock delivers up to 96W. Some gaming or creator laptops need higher power. Use the front Thunderbolt 4 PD port for charging.

Why won’t my displays extend or mirror?

Configure display settings in Windows/macOS. Note: M1/M2 MacBook (base models) only support one external monitor due to chipset limits. Pro/Max models support multiple displays.

Why is video quality poor or flickering on dual monitors?

Use certified HDMI 2.1/Thunderbolt cables. Connect Thunderbolt first if mixing HDMI + Thunderbolt. Play high-resolution content on the primary display for the best performance.

Why doesn’t the Ethernet port reach 2.5GbE speed?

Check if your laptop, router, and cable support 2.5GbE. Some Intel laptops have USB controller limits. Update drivers if speed is lower than expected.

Why does my dock disconnect every 10–15 minutes?

Update GPU/Thunderbolt drivers and OS firmware. Use original power adapter and quality cables. On Windows, try disabling USB selective suspend for stable performance.

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Amazon Basics Thunderbolt 4 Pro Docking Station, Dual 4K Monitor Support, 8K Display, 2xTBT4, 1xHDMI2.1, 3xUSB A 3.1, RJ45 Ethernet, Black, 7.86 x 2.95 x 1.23 inches

Product ID: 652639354

Details

Brand
Amazon Basics
Color
Black
Hardware Interface
USB
Item Weight
2.15 Pounds
Number of Ports
8
Product Dimensions
7.86"L x x

⚡2x Thunderbolt 4 ports for ultra-fast data & video

🌐2.5Gbps Ethernet for blazing fast wired internet

🖥️Dual 4K@60Hz monitor support + 8K@30Hz HDMI output

1162.88 DT

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Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

⚡ Elevate your workspace with pro-level speed and stunning visuals — don’t get left behind!

VISUAL BRILLIANCE - Experience stunning dual 4K displays or a breathtaking 8K output for next-level productivity.
PRO GRADE ETHERNET - 2.5Gbps RJ45 port delivers ultra-reliable, high-speed wired internet for uninterrupted workflow.
SPEED THAT KEEPS UP - Thunderbolt 4 and USB4 compatibility ensures lightning-fast data transfer and minimal lag.
TRAVEL READY DESIGN - Compact and sleek, this dock slips effortlessly into your laptop bag for on-the-go professionals.
POWERHOUSE CONNECTIVITY - Charge and connect up to 8 devices seamlessly with 96W dynamic power delivery.

The Amazon Basics Thunderbolt 4 Pro Docking Station is a compact powerhouse designed for professionals seeking seamless multi-device connectivity. Supporting dual 4K@60Hz displays via Thunderbolt 4 ports and an 8K@30Hz HDMI 2.1 output, it delivers exceptional visual performance. With 96W power delivery, 2.5Gbps Ethernet, and backward compatibility with Thunderbolt 3, this dock is optimized for Windows 10+ and select macOS laptops, making it an essential upgrade for modern workstations.

Specifications

ASIN	B0CPT8Q8TF
Best Sellers Rank	#4,364 in Our Brands ( See Top 100 in Our Brands ) #283 in USB Hubs
Brand	Amazon Basics
Built-In Media	Dock, power adpater, power cord, thunderbolt 4 cable, QSG
Color	Black
Compatible Devices	Windows 10 laptops with Thunderbolt 4 port, non-M1/M2 chip MacBooks running macOS 11 (Big Sur) or later Compatible Devices Windows 10 laptops with Thunderbolt 4 port, non-M1/M2 chip MacBooks running macOS 11 (Big Sur) or later See more
Customer Reviews	3.9 out of 5 stars 391 Reviews
Hardware Interface	USB
Input Voltage	20 Volts
Item Dimensions L x W x H	7.86"L x 2.95"W x 1.23"H
Item Type Name	Amazon Basics Thunderbolt4/USB4 Pro Docking Station,2xTBT4,1xHDMI2.1,3xUSB A 3.1,RJ45,dual display
Item Weight	2.15 Pounds
Manufacturer	Amazon
Mfr Part Number	HDBD1336L1SZPR00
Model Number	DBD1336
Number of Ports	8
Product Dimensions	7.86"L x 2.95"W x 1.23"H
Total Number of HDMI Ports	1
Total USB Ports	3
Total Usb Ports	3
UPC	840324412277
Unit Count	1.0 Count
Wattage	96 watts

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1162.88 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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