14" Business & Student Laptop with 1-Year Microsoft Office 365, 4-Cores Intel Processor, 320GB Storage (64GB SSD+256GB SD Card), 8GB RAM, Windows 11, PLUSERA Earphones, Snowflake White

The laptop is amazing, it works great and it has a lot of storage, it also works very smoothly, and the battery lasts long. The size is great and it is great for traveling. The cost was worth it and I recommend this laptop to students, its great for working.

For the price this is a nice laptop. Small, yes, very light weight. Large amount of storage on One Drive included. Not the most powerful, but it also didn't cost $1000. For basic internet browsing and email it is great. As someone who worked in IT for over 45 yrs I have had a lot of PC's. This is great if you take your laptop with you in travel, or work because it is nice and light.

To be honest, I am not even sure what exactly went wrong with this HP laptop. My husband bought it in April 2025 thinking he was getting a deal. All I know is he didn’t even get two weeks’ use out of it before it became completely defunct and unusable. I do know he said something about it having a low amount of storage, a poor battery charge, something about a “card,” and limited uploading file capacity, such as when he tried to upload our taxes via Turbo Tax. I also know he had difficulty with the alleged preinstalled Microsoft App. Additionally, I know that he spent literally hours on the phone with HP support, whose recommendations he tried, but to no avail. There was also an issue with connectivity to our Internet Service Provider which at the time was delivered via underground fiber landline connection. So in order to get our files thru to Turbo Tax, he literally switched to an ISP delivered via WiFi. So he did manage to ultimately file our taxes, but that was about it. Meantime our “new” ISP has rendered our landline useless. This makes me wary because we live secluded in the woods and our power goes out during storms fairly regularly. I want my old landline phone to be able to connect with civilization in the event of an emergency. But I digress. This laptop is nothing short of a piece of JUNK. It’s also a TIME waster to attempt to troubleshoot, which in my book, counts for a minimum of $50 per hour. Cash. So I figure HP owes us about $1000 for my husband’s time. And NO we don’t want a replacement. NO we don’t wish to spend more time engaging with “customer support”. Lastly, NO, we did not avail ourselves of Amazon’s return window opportunity. Alas.

Needs more storage.

I love the laptop it was easy to set up and it’s a nice

Was a gift l assume is working well

I thought I was getting a deal, but this laptop hasn't worked as well as I had hoped. The speed isn't great. The keyboard isn't easy to use. I will use it as a backup.

The quality of the laptop is great! I like everything about it. I have confidence in HP products. It is easy to use!