J15 Pro Ultra Robot Vacuum and Mop with Self Emptying Base, 16,200 Pa Suction, Flex-Arm Design Mop, Auto Mop Hot Water Washing & Hot Air Drying, Anti-Tangle, AI Obstacle Avoidance, White

Purchased the Eureka J 20 in November on a black Friday sale. The mopping component broke off completely. The detachable mop plastic broke and cannot be replaced, and Eureka is not honoring the warranty because I bought it on affirm payments. They said until I pay off, not only the vacuum which I already paid off but the additional items I bought through affirm that day will they refund the product. All I need is the detachable mopping piece, but they won’t send me that piece or let me buy it. It would be nice to be able to have just that piece replaceable or that they would refund the purchase price even though I had payments. argued with them back-and-forth for over a week and they just won’t honor the warranty. Do not buy this product. I agree with a reviewer who mentioned a class action this is garbage.

Le tengo tanto amor a este aparato debido a que me ayudo al 100%con la limpieza de mi hogar durante mi embarazo que me cuesta agregarle algunas recomendaciones para su mejora. Mi casa COMPLETA tiene piso de losa blanca con reflejo y es super complicado de limpiar porque la más mínima gotita de agua puede parecer un desastre y este robot ha cumplido su tarea de mantener la limpieza y el brillo del piso. Al inicio mma solución de limpieza del equipo no era suficiente para aportarle brillo y no dejar las marcas del agua cuando se hacía la limpieza profunda del hogar y le ponía un pomo de alcohol del walmart, cualquier tipo sirve, y lo rellenada con agua y funcionaba perfecto. Después conocí las toallitas de limpieza de Uncle Todd y creo que es el mejor producto que se acopla para una limpieza perfecta de este robot. Otra recomendacion que debo hacer es el tamaño del equipo que le apprta el radar que no le permite limpiar debajo de estantes, coquetas y mesas de noche, cosa que no pasaba con el Eureka E20 que tuve, y si es algo que debo hacer manual. Las esquinas ni hablemos, siempre hay que retocarlas por no tener el MopExtend y en mi piso si se echa a ver, pero supongo que al momento del lanzamiento de este robot esa tecnología no existía

After purchasing two of these the first one stopped working the second month the second one stopped working 6 months later first the fan died so I did mop only and now it won't recognize the water tank basically $2,000 in the hole Eureka has been trying to make it right but we'll see was a great product great idea poor components. Don't expect the fan to last longer than 3 months

This does not do any carpet. I have a carpet at my door and it does not touch it

Highly recommended. I love how easy it is to use.