Question 1

Did they sell multi coloured fairy lights?

Accepted Answer

Dear Customer,
Thanks for your questions for Ollny led Christmas string lights.
Ollny is very concerned about the needs of buyers, and constantly upgraded products, enrich colours to meet your needs.
Now there are different colour string lights uan as : warm white, cool white and multicoloured etc., in the Ollny store for you to choose.
Ollny offer 12-MONTH WARRANTY to our lights. Please don’t hesitate to contact us if you still have any questions or concerns and we will reply to you within 12 hours.
Warmest,
Ollny Customer Support Team

Question 2

Can you dim these further than the button allows? For example using a dimmer switch

Accepted Answer

Dear Customer,
Thanks for your questions for Ollny Christmas lights.
Our lights have 4 kinds of brightness adjustment, the most convenient is to use the remote control to adjust, and the lowest brightness is dim enough not to disturb your sleep.
Ollny offer 12-MONTH WARRANTY to our string lights. Please don’t hesitate to contact us if you still have any questions or concerns and we will reply to you within 12 hours.
Most sincere wishes,
Ollny Customer Support Team

Question 3

Hi I got my lights this week. We placed them inthe garden and worked just one day. Can you help?

Accepted Answer

Dear customer,
Thanks for your questions for Ollny led Christmas string lights.
You can try the following 2 ways:
1. Please unplug then plug in again. 
2. Please hold the button on plug for a while to reset, and see if the light will turn off and on by itself.
If still not working, could you please send an e-mail to you? We will be pleased to send a replacement to you.
Please don't hesitate to contact us if you still have any questions or concerns and we will reply to you within 12 hours.
Warmest,
Ollny Customer Support Team

Question 4

Lights won’t turn on but the red light on plus is on won’t work with controller either really angry used them once??

Accepted Answer

Dear Customer,
Thanks for your questions for Ollny led Christmas string lights.
Could you please send us an e-mail?
Ollny offer 12-MONTH WARRANTY to our string lights. Please don’t hesitate to contact us if you still have any questions or concerns and we will reply to you within 12 hours.
Warmest,
Ollny Customer Support Team

ASIN	B07FVHTWM9
Best Sellers Rank	93 in Lighting ( See Top 100 in Lighting ) 10 in Indoor Decorative String Lights
Brand Name	Ollny
Color Temperature	2400 Kelvin
Colour	Warm White
Connectivity Protocol	Bluetooth
Control Method	Remote
Controller Type	Remote Control
Country Of Origin	China
Customer Reviews	4.6 4.6 out of 5 stars (8,246)
Fixture Features	8 Lighting Modes: 1 Steady on +7 Blinking Modes, Dimmable: Super Bright LEDs with 4 Dimmable Levels(100%,75%,50%,25%), Memory Function: No Need to Reset, Remote Controlled, Waterproof
Included Components	Remote Controller & UK Plug
Indoor Outdoor Usage	Indoor, Outdoor
Ingress Protection Code Rating	IP44
Item Dimensions	14 x 9 x 10 centimetres
Item Length	20 Metres
Item Type Name	Ollny Christmas Tree Lights Outdoor - 20m 200 LED Christmas Fairy Lights Plug in Waterproof Outside Warm White String Lights 8 Modes Remote Xmas Lights Mains Powered for Indoor Garden Decorations
Item Weight	0.43 Kilograms
Light Color	warm white
Manufacturer	Ollny
Manufacturer Part Number	LEDT200V
Manufacturer Warranty Description	1.
Material	Plastic
Model Number	NYA0200M
Number of Batteries	1 AAA batteries required.
Number of Items	1
Number of Lights	200
Occasion	Party, Christmas, Wedding, Valentine's Day, Easter, Thanksgiving, Halloween
Power and Plug Description	Corded Electric
Product Style	Decorative
Seasons	winter, autumn
Theme	Christmas
Type of Bulb	LED
UPC	747880641502
Unit Count	1.0 count
Voltage	31 Volts
Water Resistance Level	Waterproof
Wattage	6 watts

Ollny Fairy Lights Mains Powered 20m 200 LED Outdoor String Plug Remote | Waterproof/Warm White Light/8 Modes/Timer, Bright Lighting Outside Indoor Garden Wedding Christmas Tree Xmas Decorations

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