Genie Chain Drive 550 Garage Door Opener, Heavy Duty Chain Drive Opener, Model 2035-TKO

I bought this to replace a 15 year old Craftsman opener. I could not be more pleased with the purchase. It was very easy to install. The directions were very clear and the parts for each step were in color coded bags to make them easy to find. The unit only weighs 20 pounds or so, so it was not difficult to handle by myself. I was dreading the hook up for the infrared safety monitors to reverse the door if something breaks the beam. There were a nightmare to install on my previous one. I was very happy at how simple they were to install and they work flawlessly without any need to keep adjusting them. The chain was a little tricky do do by myself only because it wants to fall off of the sprocket until you tension it a bit. It would have ben much easier if I had another set of hands to help. All of the remotes and the wireless keypad are preset to the opener so there is no need to "program" those. Another thing that was very easy to do was to set the door travel. In my old one, there were knobs that had to be turned with a screwdriver and it was a lot of trial and error. With the new one, it's as simple as holding down a button and releasing it when you have the desired up/down travel. Very simple. The opener itself is very smooth and quiet. With my old opener, you could definitely hear (and feel) when it was opening or closing in my dining room right above the garage. With my Genie, you can barely hear it and don't feel it vibrating in the floor at all. If you want just a basic garage door opener and don't need it to connect to your phone, this is a great unit. For $158 (As of 8/10/26) you get a package that includes the wireless keypad. Many of the other ones I looked at were as or more expensive and did not include this. I would definitely recommend this item.

Easy install. Quiet motor/chain. Solid value at the price point.

This was a replacement for a 1990 vintage opener. I'm dumbstruck by how quiet this is. You can barely hear the opener itself. Even with the chain drive this is whisper quiet. Way quieter than even my own 2005 screw unit. The instructions are very good. You can even download the BILT app which has the same instructions presented in a 3d environment where you can pan and zoom around the hardware for each step, pretty cool. This was installed on an aluminum double wide door that's painted on the outside and has insulation on the inside. Handles it completely fine assuming your door springs are adjusted to the proper tension. The included wire does have a white side and a white/black side unlike what's been said in other reviews. There are instructions for reversing the release mechanism in the extremely rare case that you would need to, unlike what's been said in other reviews. Setting the opening and closing limits is easy as can be. Just be careful programming the down limit as you can put so much pressure on it that the rail will deflect/bow. Only go down until your bottom seal compresses slightly and the rail is still straight. The rail length is a little shorter than some older openers. I was able to use the included angle iron strips to connect into the existing mounting angle iron mounts coming down from the ceiling. No repositioning of mounts necessary. The remotes are pre programmed and it's easy to program a new code into the outside wall mount remote. I also programmed a homelink car built-in remote with no trouble. Overall this thing works perfectly, is impressively quiet, and is easy to set up and program. I'm thoroughly impressed with it, especially considering that it is on the lower end in terms of price.

I bought this product to replace an existing garage door opener. This job ended up being much harder than I expected. But also, much easier than I thought after looking at the directions. I thought this would be just a plug and play experience. It was not. The troubles first came when I opened the box and started reading the directions. Having never installed a Garage door opener from scratch these directions looked daunting. However, after reading them several times, began to make sense. After the job, I feel that the directions were actually pretty good. The ad said to make sure that I do not have a taller than 7 ft door. I had a 7 ft tall door. So that should have been a direct replacement. It was not. The ad should have you measure the distance of the beam from the header above the door to the end of the beam. Because my original beam was longer than the new beam it placed my opener bracket in between studs. So, I had to fashion a board to span the studs and then mount the bracket on it. This could be avoided by measuring your beam. The rest of the installation went pretty well, until it came to wiring the collision avoidance sensors and the wall button. Being an electrical engineer, I felt the original sensors would work just fine. They did not. So, I had to mount the sensors also. Then came time to program the opener to stop at the bottom and stop when fully opened. The directions were very clear cut on how to program these steps. After following the directions, I was unable to place the unit in programming mode. I could not tactilely feel the buttons actuating. I called the help line and was told it would be 30 minutes wait time. Rather than wait, I took off the cover and very easily programmed the opener . The help line responded after only 10 minutes, but I was just finishing up the programming. The problem is the that the plastic cover buttons do not make good contact with the buttons on the printed circuit board. PRO: Extremely quiet operation....Great value.....and solid build. Con: Seems difficult initially...the buttons for programming. Overall, I am very happy with the genie garage door opener.

I’m very happy with this garage door opener. It works exactly as it should, and the installation was easier than I expected. I installed it myself and had no major issues. The instructions were straightforward, and everything went together pretty easily. Once installed, it worked right away and has been reliable. For the price, I’m very pleased with this opener. If you’re looking for something you can install yourself without a lot of hassle, I would definitely recommend it.

Incredibly quiet. Lightweight motor made assembly easy. Quality Energizer batteries in the remote was a nice bonus.

Quiet and powerful. Easy to install and it comes with everything you could possibly need. Great value!

I just installed this today and it took me less than two hours , but I just changed the motor head. My rails and chain from my other old one was in good shape because I oil them twice a year and they run smoothly. After scanning the directions I was able to install this pretty quick , the center rail lined up perfectly and I also used my existing safety beam sensors. I wired everything up and installed the wall control and it worked immediately , I just had to tweak the buttons a little to get it to go down all the way. After I figured it out everything worked correctly , the only thing I have to do is sinc up the remotes , the directions are a little tricky to understand but I'm sure I'll have no problems. The last thing I'll mention as others have said is how ridiculously quiet this is , my old one was noisy and clanky. This one is smooth as butter and you can barely hear it. Hopefully this will last a long time , I don't know how long my old one was because it was the one that came with my house. It's been working for the 20 years we've lived here. I'm definitely happy I didn't have to replace everything , just the motor. I definitely lucked out on that , I wasn't sure if the existing parts would be compatible. Also the directions are pretty straight forward , which is a good thing because I usually just look at the diagrams and figure out the rest. Definitely pleased with the purchase and a plus is that you can put the lights on separately without the door having to be moved up and down. Which will come in handy in the winter if I'm using the snowblower at night , this will give me added light at night.... update 7/23/23 complete waste of money and not happy , bought this in August of 2022 and now it's dead. Stopped working in April , so basically lasted 8 months. After having continuess issues with needing to reset it to work , it finally just stopped working all together. I tried multiple times to reset it but no luck , basically I have a garage light that I paid over $150.00 for. I am so pissed off about this , my last one lasted well over 20yrs. I do not recommend wasting your money on this junk , reading the reviews it sounds like you're taking a gamble getting a good one or a dud. Now I have to spend another $150-$200 on one from Lowes and probably pay someone to install it because I had major neck surgery and can't lift my head up for long enough time to install another one.

Muy fácil de instalar uno mismo y práctico cumple con las expectativas.

You might need an extra pair of hands to hang up unit, but overall assembly is pretty straight forward and easy. The only thing that is very sensitive and might keep unit from working are sensors. One little wire on lose side or sensors not lining up makes you want to pull your hair out why unit is not working. But if you take your time for the wiring of the sensors and make sure not to damage wires, they are on thin and flimsy side, your unit will work like a charm. Love the quietness of the chain, the lock, separate light function and in case of visitors the keypad outside. Not figured out how to program car remote with hand remote yet. Not sure if that is possible. Overall great unit for double garage door, more than enough power.

Fácil de instalar, solo sugiero incluyan manual en español para quien desconocer el Inglés X lo demás excelente producto

The Genie Garage Door Opener is a quiet dependable opener. I like the features especially the door lock on the door pad. The product arrived on time and was relatively easy to install.

No se pudo programar la apertura y cierre de puertas y no funciona se queda prendida la luz roja y tampoco funcionan los controles manuales , no hay support en México y los técnicos no pudieron programarlo y lo tuvieron que quitar todo nuevamente! Lo quitamos y tratamos de programarlo sin estar en la puerta y tampoco se pudo, el técnico estuvo 4 horas viendo videos hablando con gente y leyendo los manuales y fue imposible, es la primera vez que devuelvo algo. :(