HEATGENE Square Bar Towel Warmer, Heated Towel Rack, Matte Black

I bought this towel warmer for my wife for her birthday; she loves it. It was easy to install. It's very sturdy and heats the towels to just the right temperature. Not too hot, so you won't burn your hand removing the towel. I don't know about the power usage haven’t had it long enough to know. But it looks nice, and it works excellent, was easy to install. What more can I say. I found it to be an excellent value for the cost, but I bought it as a refurbished model, so I am pleased about that.

I was really hesitant about buying this product after reading some negative comments. Other ones that have the similar finish (brushed nickel/stainless steel) are almost double the price. The first one we purchased from Wayfair was the wrong finish so our loss because they don't accept returns. I was thinking, thank goodness for Amazon's return policy in case this doesn't work. We had our contractor install a plug on the wall specifically for this towel warming. Unlike people on this review who had plug integrated with their light switch, out plug was a live wire. HELPFUL HINT - if you have a live plug like ours, we purchased the Amazon Smart Plug. Then you can program times you want it on or turn it off remotely if you forget to turn it off. It gets really hot so don't touch the bars when it's on. We have the warmer turn on an hour before showering and it literally gets the towels cozy and warm. If you accidentally leave it on overnight (we have done this but not recommended), it will get your 100% cotton towels crispy. The power button is a bit difficult to turn on and off because it is coated in plastic (obviously for your safety).

Nicely made. Towel bars seem a little hot to the touch.

Wrapping a hot towel around yourself after a shower is pure luxury. This towel warmer makes your basic home bathroom feel like a high-end spa every day. I like to worm my towel through all the rungs for maximum heat. The rack looks great on the wall--modern and clean look. It was fast and easy to install, and really works great!

It’s a beautiful looking unit and looks great in my bathroom but it simply doesn’t warm the towels. Because the rungs are square it doesn’t work well at all. It’s warm to the touch but the towels don’t warm up even when I weave the towel throughout it. Don’t buy it if you want warm towels.

Remodeling master bathroom and with the drywall removed took the opportunity of hard-wiring this and connecting it up to an Intermatic timer. The towel rail heats up really quickly and gets to just the right temperature. Cannot vouch for its durability (installed it in November 2020), but it seems well-made, so hopefully it will prove long lasting. Very good value as well; always a bonus.

Pros; Seems well built-Heats up fast, gets to a good temp, Good size. Cons; I'm pretty handy and have plenty of tools but this was a pain to hang. It would be such a cheap,easy fix to add a paper template. It scratched easy and that's disappointing. Wife likes it, the towels don't get real warm but if you reuse them as we do you will always have a dry towel.

We had these in our prior house and wanted them in our new house. We ran a sperate decicated circuit to power them. Probabaly didn't have to but we were running a lot of new circuits, so the incremental cost was low. They are wired to a wifi switch so that it is easy to put them on a schedule to turn on and off. Used a Levitron 15 amp wifi switch.