Black lining of the pot is chipping off. is it safe to use this way ? is it toxic ? do i need to replace the cook pot ?

You can order on their website for a new pot. It's just probably the nonstick is chipping off. When washing dishes, please try to stay clear of any hard or sharp objects on the pot.

Does the rice stick to become a goo ball if you eat it after a few hours of cooking?

Not, if after it is done, leave it uncovered (or half way).

Why is the 5200 model only 860 watts, and this model is 1550 watts ? The 5200 is new model with half the wattage?

Hello, Thank you for contacting Aroma Housewares. The models are revised and the power consumption is something has since changed. If you have further questions or concerns, please feel free to contact our customer service desk at 1-800-276-6286 ext.1.

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Housewares AROMA® Professional 20-Cup (Cooked) / 5Qt. Digital Rice Cooker, Steamer, and Slow Cooker Pot with 10 Smart Cooking Modes, Including Sauté-then-Simmer®

Product ID: 107026214

Details

Brand
AROMA
Capacity
20 cups
Power Source
Corded
Product Care Instructions
Hand Wash
Product Dimensions
11.5"D x x

🍚20-cup capacity

🔥10 smart cooking modes

⏲️15-hour delay timer

873.13 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

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Description

🍽️ Elevate your kitchen game—cook smarter, not harder!

SET IT FORGET IT - 15-hour programmable delay lets you prep ahead and serve on your schedule.
FEED THE WHOLE CREW - Generous 20-cup capacity perfect for family dinners and entertaining.
CLEANUP MADE EFFORTLESS - Removable parts and non-stick ceramic coating mean less scrubbing, more savoring.
SAUTE THEN SIMMER MAGIC - Sear and simmer in one pot for rich, layered flavors without extra pans.
MASTER EVERY MEAL WITH 10 SMART MODES - From rice to cake, one device, endless gourmet possibilities.

The Aroma Housewares AROMA® Professional 20-Cup Digital Rice Cooker is a versatile 5-quart multicooker featuring 10 smart cooking modes including sauté-then-simmer technology, a large capacity ideal for families or parties, and a 15-hour programmable delay timer. Designed for convenience and performance, it offers easy cleanup with removable parts and a ceramic non-stick coating, making it the ultimate all-in-one solution for rice, steaming, slow cooking, and more.

Specifications

Asin	B07H1MT9SX
Best Sellers Rank	#205 in Kitchen & Dining (See Top 100 in Kitchen & Dining) #2 in Rice Cookers
Brand Name	AROMA
Capacity	20 cups
Color	Silver
Customer Reviews	4.4 4.4 out of 5 stars (1,194) 4.4 out of 5 stars
Included Components	Rice Measuring Cup, Serving Spatula, Steam Tray
Item Dimensions D X W X H	11.5"D x 11.25"W x 11"H
Item Type Name	Rice Cooker & Food Steamer
Item Weight	6 pounds
Manufacturer	Aroma Housewares
Material	Aluminum
Model Name	Rice Cooker, Multicooker & Steamer
Model Number	ARC-1020SB
Number Of Items	1
Other Special Features Of The Product	Programmable
Part Number	ARC-1020SB
Power Source	Corded Electric
Product Care Instructions	Hand Wash
Upc	021241710206
Voltage	120 volts
Wattage	1550 watts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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Received my product in pristine condition. Great service overall.

1 month ago

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873.13 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

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