Where to i buy the connecting ring? Mine came with a support ring which has a groove on only one side, won't connect 2 pieces of glass.

The support ring you descibe sounds like the gasket that fits only on the bottom of the connected tubes. The tubes connect with a metal cage sleeve that both tubes should slip into. This should have been included with the order. If not, I can only recommend that you contact the seller.

I was not careful when I ordered this item, I thought the description said two 49.5" tubes, where do I buy the connector??? useless without it

Connector came with ours. Call the company.

Does the 2 glass tubes come with rubber ring connector?

Hi, Please check out our website azpatioheaters.com Tall Glass Tube Patio Heater replacement tube 4"D x 49.5" tall. Each piece measures 24.75" in length. Stability conncetor ring not included. Reference Part number: 584736, 639564, PH08-SB, HLDS01-GTHG, HLDS01-GTSS, HLDS01-GTPC, Rubber ring not included. PLEASE MEASURE ACCORDINGLY.

just received, did not do my due diligence to make sure this was two full length 49.5 " tubes. any pointers on how to install? chrome cage

You will need the center bracket. The tubes come in one and two piece. If you need two just order one with the bracket from me and I will send you two brackets with the order.. Will that work? Thanks Kat

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Hiland AZ Patio Heaters 2 Piece Quartz Glass Tube Replacement

Product ID: 110962671

Details

Brand
Hiland
Colour
Black
Form factor
Tower
Indoor/Outdoor usage
Outdoor
Special feature
Durable

📏49.5" x 4" precise fit for 4-sided heaters

🔥600W radiant heat output

🛠️2-piece durable quartz glass tubes

1476.35 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🔥 Stay warm, stay stylish — the ultimate upgrade for your outdoor oasis!

DUAL PACK CONVENIENCE - Two replacement tubes included so you’re always ready for uninterrupted cozy vibes.
PERFECT FIT PRECISION - Designed specifically for 4-sided pyramid patio heaters—measure once, enjoy forever.
DURABILITY MEETS DESIGN - Premium quartz glass tubes built to withstand the elements and keep your heater glowing.
EFFORTLESS PATIO WARMTH - 600 watts of radiant heat to extend your outdoor evenings in style.
UPGRADE YOUR OUTDOOR SPACE - Transform your terrace into a chic, warm retreat that your friends will envy.

This 2-piece replacement quartz glass tube set by Hiland is engineered for 4-sided pyramid propane patio heaters, delivering 600 watts of radiant heat. Measuring 49.5" x 4", these durable tubes ensure a perfect fit and long-lasting performance, making them an essential upgrade for maintaining your outdoor heater’s efficiency and aesthetic appeal.

Specifications

ASIN	B00V6IMFZI
Best Sellers Rank	325,542 in Garden ( See Top 100 in Garden ) 193 in Outdoor Heater Replacement Parts
Brand Name	Hiland
Colour	Black
Customer Reviews	4.6 4.6 out of 5 stars (206)
Form Factor	Tower
Fuel Type	Propane
Global Trade Identification Number	00872313155926
Heat Output	600 Watts
Heating Element	Radiant
Heating Method	Radiant
Indoor Outdoor Usage	Outdoor
Item Dimensions D x W x H	10.2D x 10.2W x 125.7H centimetres
Item Length	24.75 Inches
Item Type Name	artz Glass Tube Replacement fits 584736, 639564, PH08-SB, HLDS01-GTHG, HLDS01-GTSS, HLDS01-GTPC
Item Weight	6 Pounds
Manufacturer	Hiland
Model Number	SGT-GLASS2
Mounting Type	Wall Mount
Number of Items	2
Number of Packs	1
Part Number	bg-sl-glass
Power Source	Electric
Recommended Uses For Product	Patio
Room Type	Terrace
Special Features	Durable
UPC	872313155926
Unit Count	2.0 count

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