- Freedom Alert, Landline Personal Emergency Device, 2-Way Call with Family and Police for Home Safety, Device for Seniors and The Elderly

PROS: o Great option for an area with no cell phone service o No monthly fees o Setup was straightforward o Everything necessary was included o Each aspect of the unit is extremely well thought out o Pendant is a two-way radio with loud volume and good microphone sensitivity CONS: o None so far Would I recommend this to a friend: YES, absolutely I am a "tough critic" when it comes to "hitting all the check marks", and this unit is one of the first things in a VERY long time that I have bought and have been wowed at the attention to design and implementation. First of all, for all of us guys, READ THE INSTRUCTIONS FIRST (LOL). Decent range, although NOT the 400 yards indicated, more like 100 yards in the direction most obstructed by trees in the yard (yes it's a big yard). I doubt the user will ever get that far away from the house. Minor nitpick... the feature to test whether you are in range or not is rather time consuming to use if you are testing multiple points around the property, as each one takes quite a few seconds (30 maybe? I didn't time it), it seemed like a long time, but then I was testing from many locations around the lawn and house. Would be nice if there was just a visual indication of in-range and/or out-of-range, would make it easy to map the coverage around the property. Although, since it's a "one-time" thing, not a huge deal. Other than that, I am extremely satisfied with the unit and if you are considering it, I would say STOP considering and just BUY it!!!

We purchased this for our 90 year old mother for Christmas. The set up was easy to the landline, directions were clear. So far we have only tried to reach out to the first person on the rotation list. There was a hesitation between the ring time and the automated voice stating there was an emergency. We plan to let it go through the 4 rotating entries to assure it will call all of us in the near future before going to 911. Mom was able to hear me clearly and I was able to hear and understand her the same as if she were talking on a regular phone. I do wish it were waterproof, so she can wear it in the shower. The best feature is it is a one time purchase with NO monthly fee. Price is reasonable, we bought it on Cyber Monday and saved $100. The device reaches the family members, but also has the back-up of 911. (I will update once we try the calling rotation and distance, and determine the battery life.)

Easy for her to operate. Has helped a few times when she has fallen. Like that she can talk into it. Must have a landline to use. Batteries were dead when we got it. Husband had to force them to start charging. Has worked well since. Good peace of mind with no extra charges or fees

This is a video I made of my mom using the unit. When we were making the decision whether or not to purchase it, I really could have used a video like this one so I could HEAR how it works. A lot of older people are hard of hearing, so the clarity and loudness of the unit was a big factor we wanted to know, that was not addressed by other reviews. This is very easy to install and program. REASON TO BUY: I can honestly say, I'm very pleased with the performance and ease of use of the Freedom Alert product. My dear mom is elderly and lives alone. I'm close by, and this unit means peace of mind for her and our family. Like mom pointed out, if she falls, or has a problem, she'd rather call family to come over first. If 911 is called (it is automatically if she can't reach the four people we programmed in), they would have to break down the door to get in. HOW WE PROGRAMMED IT: Just for an idea: we programmed in our cell number, our office, another relative, then mom's next door neighbor (with permission of course). The machine calls each number in succession, if it gets a busy signal, or voice mail, it continues to the next number until it exhausts all possibilities, before calling 911. EXPANDABLE: The beauty of this product, is that you can expand it and add on other pendants, so that you can cover several people in one home. HOW FAR AWAY IT WORKS: I tested the unit out in the yard, in the bathrooms, and in each room of mom's 4 bedroom house. It even works across the street. You know how sometimes your cell phone doesn't work in some rooms? This is not like that - it works everywhere equally well. BATTERY: A lot of reviews complain about the battery. We've used it about a month. The battery needs to be put on the charger every few days (around once a week or so). It comes with one battery in the pendant, and one for the charger, so you always have a working unit. And after a year or so of constant use, any battery needs to be replaced, so plan on buying one from the internet. (Amazon comes to mind!) WEIGHT: It must weigh something, but it's so lightweight that it's not a factor. Mom puts it in her pocket, but it comes with a clip for belts, the neck, and wrist. SUMMATION: I'm going to purchase another unit for another relative in another home soon. This product is well worth the money for safety and peace of mind. UPDATE: The machine is easily transferable. Mom passed away after a brief illness, and I took the machine over to my brother in laws. I installed it, and reprogrammed it with new phone numbers in about 5 minutes. I kept the book and the little box, so that helped with the process.

After my dad passed, my mom wanted to stay in her house but has some health problems and is also a fall risk, so we knew we needed SOMETHING for her to wear so she could get help if she needed it. We started researching and found a dizzying number of solutions, most requiring a monthly subscription fee that connects you to a call center. Since mom is on a fixed income, we didn't want to burden her with a monthly fee so we focused more on our options that wouldn't require a monthly fee. Out of all the options we found, we chose this one for a variety of reasons. First, we liked the fact that we could program it with a call sequence. If mom holds down the red button for two seconds it will first dial my sister. If she doesn't answer live, it then calls me. If I don't answer, it will try her neighbor across the street. And finally, if she can't reach any of us, it calls 911. When the call is answered it plays a pre-recorded message letting the answerer know that this is a distress call and then lets them talk to my mother. We loved the fact that it doesn't immediately go right to 911, which can avoid needless emergency calls if she accidentally triggers it. (But you DO have to hold the button down for 2 seconds to activate it, which helps avoid "misfires" from momentary accidental button presses.) The second feature we love is that the pendant has both a microphone and speaker built into it. Some similar units have a smaller pendant but don't have a mic and speaker in it. They rely on a base unit that sits somewhere in the house and acts as a speaker phone. If the base was in the kitchen and my mother fell in the bedroom, the bathroom, or the sun porch, it would be impractical for her to yell loud enough for the base unit to hear her and she would not be able to hear the answerer speaking back to her. So the mic and speaker inside the pendant work great (and in tests we did the call quality is outstanding). The rechargeable battery lasts about 30 days and it comes with a spare battery inside the base unit that will always be charged. The pendant will notify her when the battery is getting low, and when it does that, she just swaps the two batteries, putting the spent battery in the base unit to charge, and moving the charged battery from the base unit to the pendant. We rehearsed it all with her and she was able to do it no problem. Note that this unit DOES require you to have a home phone (not a cell phone) for it to tap into. In a sense, it acts as a "smart cordless phone" on your existing home line. However, my mother DID recently switch from a traditional wired phone to an internet-based voice-over-IP (VOIP) internet-based phone and it works just fine with the VOIP line. So if your loved one has internet and no home phone, you could very inexpensively get them a VOIP phone line to tie this to. Overall we are very satisfied with this unit. It's brought us all a lot of peace of mind. We thoroughly tested it and were able to verify that 911 could see her exact home address when it calls. Mom wears the pendant religiously, even placing it outside the shower on the floor when she showers (we talked through various scenarios such as shower falls, etc.). It's brought us a lot of peace of mind for a modest one-time investement.

I researched many medical alert products, contacted companies with questions, before finding the solution that suits my aunt's abilities. The big question was how could she communicate if she were not near her base unit (which must plug into her landline). She does not have wi-fi or a cell phone or even a cordless phone. She does not drive or travel alone, so she would only need this when at home or in the yard. This LogicMark product is perfect. The pendant will make the call(s) when she presses the button; she hears them answer through the pendant (sound not adjustable but loud enough even without her hearing aides), and she can talk back without touching the pendant. The sound has excellent clarity for both parties. Note that the call button must be pressed for 2-3 seconds until it beeps and lights up, thereby avoiding accidental activations. Then she will hear dialing tones and the person answering. Adding 911 to the call list is an option. It was very easy for us to program for her, all done before we went to her house so it didn't confound her or make it seem complicated. We had her test it and all went as expected. We have had one unintended call, and when my voice came through her pendant, she went to the front door to see where the voice was coming from, so she didn't talk but I could hear her breathing (the sound is that good). So I hung up and called her telephone, which she answered, and I knew all was well. It's not easy to introduce technology to a 98 year old, so I have to say this unit is the best choice. Note: this is an unmonitored unit, meaning there are no monthly fees and no medical personnel available.

Bought this for my mother. It definitely provides a piece of mind. Set up was super easy and it we were even able to test it out which increased our confidence. Loved that there is no monthly charge.

****WARNING****!!! AMAZON is not an Authorized Dealer to sell this product, I just called LogicMark to replace my three month old faulty batteries and they said I didn't buy from an authorized dealer!!! I purchased this unit for my grandmother, I followed all the instructions carefully and set up the unit to dial four different people in case she pushed the button. I even tested it to see if it worked, which it did. A month later my grandmother fell down and couldn't get up, so she pushed the button on the unit. It dialed me, the first person on the list, and after a few seconds into the call it asked someone to push "5" and it hung up. It then did this for every person on the list, giving only a few seconds to speak until disconnecting. The worst part about it is that when I tried calling back the line was busy as the system had completely engaged the phone line, making it impossible to call back. My grandmother eventually was able to scream into the phone for the few seconds it allowed before asking someone to hit "5" button and we figured out something was wrong and sent help over to the house. Also, the rechargeable batteries stopped working after 3 months. I just ended up getting my grandmother a neck lanyard to wear her mobile phone around her neck, much easier and cheaper. This is a dangerous product, I usually don't like writing negative reviews but your loved ones life could be at stake with this faulty machine.

Very easy to setup, 95% reliable. It came with a special battery, too prolong the life of the battery, don't leave it in the charger all the time. Takes it out when it is fully charge.

Seems to work really well. Very satisfied with the product.

La seule petite chose est peut être l'âge des batterie rechargeable (vieille de 2 ans ) Pour le reste tout est excellent

Ca fait exactement ce que c'est censé faire!

there are some glitches! after the call is answered and you press immediately #5 after the unit asked you to do, the second # is also called and is connected with the first called number ,looks like a conference call ,but the freedom alert unit is not in the conversation Now everything works well if the called person waits 2-3 seconds before dialling the 5