🔒 Elevate Your Home Security with Smart Innovation!
The D3D Smart Pan Tilt Home Security WiFi Camera offers a comprehensive security solution with 1080P HD video, night vision capabilities, and smart tracking features. It integrates with Alexa for voice control and supports both cloud and SD card storage, making it a versatile addition to any smart home.
S**.
Good picture quality and Night Vision
This is my third camera from d3d, and as always a quality product. I think this is one of the best from d3d. Installation is extremely easy. Just a suggestion for installation, make sure that your wifi password doesn’t have any special characterCamera can be easily rotated using mobile phone. When using outside make sure you have good 3G internet connection or it may having lagging. For best picture quality in night try not to install camera against any direct light from bulb etc. based on my experienceBest:Build quality is strong, not like other cheap plastic chinese camerasReally good hd picture qualityInstallation very easyGood night vison & free video call with familyCloud recording is easy to setupNeed improvements:Better to have a re-chargable battery inside for power backup, but I think if you have invertor at home then its ok.Cloud recording is free for 1 month only, may be better if free for life time. Again it’s not mandatory to go for cloud, if you are happy with SD recording.Does’nt support apple 5G wifi router
S**E
Best Wireless IP Camera but Worst post sales support !!
This reviwew is after 1 month's use of the cameras. The post sales SUPPORT IS PATHETIC, COMPLETELY UNORGANIZED AND THE SALES TEAM ONCE AFTER THE PRODUCT IS SOLD WILL SIMPLY BRUSH ASIDE ANY HELP IF NEEDED FROM SUPPORT TEAM. HAD A VERY BAD EXPERIENCE WITH 3 OF MY CAMERAS INON FUNCTIONING AND THEIR INCOMPETENT SUPPORT TEAM WITH JUST TWO EXECUTIVES ARE SIMPLY USING HIT AND TRIAL TO PASS THE BUCK OFF. PLEASE BUY AT YOUR OWN RISK !!!!My feedback is two prongs, one on the product and the other on the D3D team.Product FeedbackThis feedback is after 3-4 weeks of using the cameras. After purchasing two units of this product from amazon web site with quite a reluctance when other dominating brands like CP Plus, Secure Eye etc. are around the place. The product arrived however had a initial issue with the speaker and the other had some scratches. Amazon replacement was issued immediately and within the next day the replacement items arrived. The installation was like a breeze just that the WiFi setup had some slight issues in the camera being detected however using the Ethernet option it worked. Do not choose the time zone setup at that time as the app hangs hence proceed without the option and later on once on the network it automatically detects it once connected to the Internet.Pros: 1) Very good 1080P 2M crisp, sharp and clear display. 2) The communication protocol used is very light weight hence the cam is easily accessible using standard 3G/4G GSM signals. 3) Camera panning is smooth and the motor is absolutely silent giving almost 360 degrees view. 4) Night Vision is excellent and has no flicker or screen vibrations. 5) Motion detection works however one needs to ensure the timings for the same or else every second you will get a notification popping on your phone which can be pretty bothering. 6) Recording is good and I am using 64GB SD Cards which is sufficient for a 30 days backup based on the app settings. 7) Have not tried the cloud backup yet as am not yet convinced with the encryption features provided to ensure privacy of the recordings.Cons: 1) Initial setup has a glitch while using the Wifi option during setup however the Ethernet option if chosen helps. 2) The wall bracket provided for installation wasn't the one shown in the image and hence had confusions on the same which the D3D support team resolved immediately with a new video on how to ceiling or wall mount the cameras. The quality of plastic is slightly flimsy and hence I am not confident on mounting the cameras lest it falls and breaks. D3D Team Feedback.Must say that this is the best support I have every experienced ever after purchasing online products. Usually the product post sales feedback is very poor or not worth mentioning compared to pre-sales experience. But in the case of D3D this was completely different. Let’s start with the support team who was very prompt in registering the warranties of the product. D3D web chat support is prompt and the executives are very helpful in resolving queries. I had installation queries and they were promptly responded. The over all experience with the initial purchase of 2 units of this camera prompted me to get in touch with D3D sales team as I had a requirement of more cameras.One of their sales executives Ms. Disha Jain responded over web chat and WhatsApp initially and then got on calls to explain the products they have and compared each model and finally based on my requirements suggested me the best fit model numbers for both Outdoor and Indoor cameras. Her product knowledge and efforts to assist me over and over again with my queries is greatly appreciated. Not only did she help me with the purchase but also worked out a very good deal which was commercially viable for me and ensured the product was packed and dispatched under her own personal supervision. I ended up purchasing five more quantities totaling to eight units. The delivery was magical and next day itself I received the consignment. She even checked back with me to ensure that I had received the consignment and the units were all in good shape.Would particularly put this on records that if it wouldn’t have been the pre-sales experience with Ms. Disha I wouldn’t have gone ahead. I look forward to procure more products from D3D in the course of time.
M**B
Excellent Performance within Budget
I have been purchasing IP Cameras from D3D and all their products are excellent. I have installed 4 D8810 Cam at my place earlier and recently purchased D829. The Clarity is awesome as well as the ease to setup and use the Camera. A good buy once again for me.
P**
Amazing customer support
Yes I really like the camera performance, but most important is the support from customer care. As soon as I got the camera, I received whatsapp message and call from customer care. Specially megnha, she proactively did stay in touch with me until all my queries are resolved. Go for it guys if you need a quality product from a Indian companyNow coming to camera, picture quality is just awaesome, I could even read what my son was writing on the wall. Packing and camera quality is really strong and seems like a quality product from a reputed company, not like some fake brands. Go for it if you really need a quality camera in best price.
N**U
Good value for money
Review after a few hours use. It’s easy to install. Good picture. Does not have 2 factor authentication.I was impressed that it prompted me to upgrade the firmware. Good sign.It works very well to monitor the home
C**Y
worthy
The best gadget to keep everything secure and in front of your eyes. it zooming and video quality is best in this money ... you can easily operate from anywhere to detect the activities in your place
S**E
Bad experience converted to Fantastic Experience
When i purchased this camera, amazon sent me an old used product and to be honest, i was furious and frustrated with this casual approach. At the heat of the moment, i gave a scathing review for the camera. Reading the review, i was contacted by D3D and the person who spoke with me understood the situation and even though knowing that i had installed the camera and used the brackets and adapters provided with the camera, asked me to send only the camera back in the original box. They supplied the waybill so no cost incurred by me to send the product back. After receiving the product back from the D3D, i was pleasantly surprised to see that they have sent me a brand new product with all accessories. Camera is very good, quality wise but there customer grievance wing is superb and kudos to them to convert a dis-sat customer into a very satisfied customer.Thank You D3D for the support and although it took some time to receive the product back from them, i am very happy.Note- I am not able to locate the negative comment i shared so request Amazon to strike the negative comment i shared earlier. If the link can be provided to me, i will do it my self.
Trustpilot
1 month ago
2 months ago