Crisis Management: Mastering the Skills to Prevent Disasters (Harvard Business Essentials)
Product ID: 12434010
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In today's volatile work environment, avoiding disaster is more important than ever. Crisis Management helps managers identify, manage, and prevent potential crises. Full of tips and tools on how to prepare an emergency list and how to utilize precrisis resources, this book shows managers how to shepherd their teams from crisis to success. The Harvard Business Essentials series is designed to provide comprehensive advice, personal coaching, background information, and guidance on the most relevant topics in business. Drawing on rich content from Harvard Business School Publishing and other sources, these concise guides are carefully crafted to provide a highly practical resource for readers with all levels of experience and are especially valuable for the new manager. To assure quality and accuracy, a specialized content adviser from a world-class business school closely reviews each volume. Whether you are a new manager seeking to expand your skills or a seasoned professional looking to broaden your knowledge base, these solution-oriented books put reliable answers at your fingertips. Review: Excellent primer for senior managers, BCM/DR practitioners, and IT managers - This quick introduction to crisis management is suitable for senior managers, for business continuity management or disaster recovery practitioners (BCM/DR), and for information technology (IT) managers as they are often the ones given the chore of implementing DR plans. If you are a CEO or a senior manager in a firm of any size, this will convince you to prepare now for unforeseen problems that could endanger your business tomorrow. If you are a BCM/DR professional, this book will give you material and ideas for developing a pro-active crisis management culture within your organization, right up to convincing the the board to give the program full support. IT managers tasked with developing DR program will also benefit this way, but will also gain precious insight in how to communicate effectively with the media, in fact how to communicate with all stakeholders to get the organization's message across as it wants it understood. This guide makes an excellent case that unexpected emergencies are best handled a long time before anything goes wrong. My only criticism is that it focuses too much on planning for specific scenarios, such as a fire, and not enough on more abstract impact scenarios, such as loss of premises whatever the reason. However, since it also strongly advocates the need to prepare for unforeseeable contingencies, this isn't a problem. Vincent Poirier, Tokyo Review: A handful guide in moments of uncertainty - Read a thousand books, go to hundreds of seminars, classes, lectures etc. and you will never become a communication guru. Simply that doesn't exist. The world changes too fast and communications do the same, everyday, every minute, because people are changing too fast, even without clear motives, just because the future is so uncertainty. In the middle of all that, you can have a quality moment of reflexion and perspective with this book, well written, good examples, simple and precise.
| Best Sellers Rank | #1,243,936 in Books ( See Top 100 in Books ) #8,321 in Business Management (Books) #10,223 in Leadership & Motivation |
| Customer Reviews | 4.3 out of 5 stars 60 Reviews |
V**R
Excellent primer for senior managers, BCM/DR practitioners, and IT managers
This quick introduction to crisis management is suitable for senior managers, for business continuity management or disaster recovery practitioners (BCM/DR), and for information technology (IT) managers as they are often the ones given the chore of implementing DR plans. If you are a CEO or a senior manager in a firm of any size, this will convince you to prepare now for unforeseen problems that could endanger your business tomorrow. If you are a BCM/DR professional, this book will give you material and ideas for developing a pro-active crisis management culture within your organization, right up to convincing the the board to give the program full support. IT managers tasked with developing DR program will also benefit this way, but will also gain precious insight in how to communicate effectively with the media, in fact how to communicate with all stakeholders to get the organization's message across as it wants it understood. This guide makes an excellent case that unexpected emergencies are best handled a long time before anything goes wrong. My only criticism is that it focuses too much on planning for specific scenarios, such as a fire, and not enough on more abstract impact scenarios, such as loss of premises whatever the reason. However, since it also strongly advocates the need to prepare for unforeseeable contingencies, this isn't a problem. Vincent Poirier, Tokyo
R**A
A handful guide in moments of uncertainty
Read a thousand books, go to hundreds of seminars, classes, lectures etc. and you will never become a communication guru. Simply that doesn't exist. The world changes too fast and communications do the same, everyday, every minute, because people are changing too fast, even without clear motives, just because the future is so uncertainty. In the middle of all that, you can have a quality moment of reflexion and perspective with this book, well written, good examples, simple and precise.
A**R
Graduate Level Textbook - Great!
Ordered for graduate class - great condition and book!
T**P
excellent
an excellent reference book to add to your library on terrorism and will help with research and writing papers. Buy it!
D**N
it's not bad at all
This is a "quick read" -- I read it during my lunch hour. Many of the examples are deliciously antique (you'd need to have been alive during the Reagan years to get some of them) but they are aptly chosen. For all that, it's not bad at all. It was fit for purpose and was just what I needed.
M**M
Great excellent!
Very good!
R**I
A superb guide to preparing for and handling any corporate crisis
Be prepared. One day the company you own or help manage may face a severe crisis. Inexplicably, one of your most popular products suddenly proves lethally hazardous. Your accountant is frog-marched in handcuffs to the nearest slammer for embezzlement. Your plant in Malaysia blows up, injuring scores of locals. A tornado flattens your major warehouse complex and the surrounding town. Quick: What do you do? The best time to handle a corporate crisis is before it begins. First, assess the primary risks your company faces, then develop comprehensive contingency plans to face these potential crises. This superb book from the expert, lucid Harvard Business Essentials series provides a proven, step-by-step approach your company can use to plan for and deal with any corporate crisis. We strongly recommend this important guide to crisis planning and management. Its insightful analysis is well organized, clearly written and firmly supported with compelling case histories.
C**S
Majorly inaccurate description of the book condition.
Description said used but "like new". Book is not in good condition at all. The spine is broken in multiple spots, warping the whole book and making all the pages open and lay unevenly.
M**S
Crisis Management
This item was bought as a christmas gift for my Grand-daughter who is doing an Open University course in Tourism. I cannot comment on content as this book was not for me, but ordering and delivery was extremely quick and I was happy with the condition of the book
D**I
Five Stars
excellent
V**S
Great overview
I recommend this book to anyone who wants to have a slight idea of how crisis management works, in order to move on to more detailed texts
V**R
Five Stars
Good book
G**B
good book
Im going to keep this short, if your looking at the area of crisis management this is a good book to get, well done and has great info within.
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2 months ago
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