180 PPD Commercial Dehumidifier with Pump, 6-Year Limited Warranty

I bought the ALORAIR Commercial Dehumidifier with Pump (180 PPD saturation / 85 PPD AHAM) for a damp crawlspace and unfinished basement that constantly fought humidity and musty smells. After running it for several weeks, I’m genuinely impressed.This unit pulls moisture like a champ. Within the first couple of days the humidity dropped dramatically and has stayed consistently low. The LGR technology really does make a difference in lower-humidity conditions compared to regular residential dehumidifiers I’ve tried before. The 210 CFM airflow moves a serious amount of air, and the built-in condensate pump with the long hose is a game-changer—set it and forget it, no more emptying buckets.It’s surprisingly compact for the power it delivers and fits easily in tight spaces. Noise is very reasonable for a commercial-grade machine (well under the “loud industrial” level I expected). The auto-defrost and memory restart features work flawlessly, and the solid build quality feels like it can handle real job-site abuse.The 6-year limited warranty gives excellent peace of mind, and from what I’ve read the company stands behind their products. Setup was simple, the MERV-8 filter is easy to access, and overall operation has been completely reliable.

I’m very happy with this dehumidifier. It works really well and does a great job of removing moisture from the air. It’s easy to use, runs smoothly, and I was actually surprised by how much water it collects.The size is convenient and it doesn’t take up too much space. Overall, it does exactly what I needed it to do and has been reliable so far. Definitely a good purchase and I would recommend it.

PURCHASED May 2019 I purchased this unit based on most reviews, and I’m 100% pleased so far only had about 3 weeks. But since my 18 year old Kenmore unit that worked perfect died, I’ve had nothing but junk since everything today is china crap for $250 do your self a favor and spend the Money, you get what you pay for. This unit rocks! It’s super quiet and is commercial grade with out the super high price $1600-$2500 plus at $999 it’s perfect. You’ll go through 3 of the cheap ones that don’t even pull the humidity out.This unit is in a completely finished basement no visible water ever but can run 55-60 % humidity this unit has a pump with about a 25-30 foot hose it pumps very even no high pressure that would make the hose jump out of a sink where I have it draining I tested it over night in a 5 gallon bucket so in about 12 hrs it filled the bucket 1/2 full. It’s running my basement at 46% humidity at 69degreesWhen the basement goes down to 65 degrees or lower it does ice up the coils but it automatically goes into defrost for a few min and defrost the coil. The digital read out Is awesome it reads the temp and humidity going in and out of the unit also as you scroll through it reads the coil temp, the actual compressor amps at3.6, total amps with the squirrel cage style blower about 5 amps really efficient on electric. Reads the total job hours and can be reset this is the total time it’s been running. When it reaches the humidity set point the entire unit shuts down. It retains its settings if power fails. And it also ready total life hours. It reads grain PPm. And has a screen for total in and out temp and humidity. It has a metal washable slide in filter, and the hose can be curled up and it has a Velcro hanger, very nice power cord that lights up at the wall outlet. It has a button to surge the internal sump pump which count downs 25 sec as it manually drains the water if you press it otherwise it does it automatically when it’s full. And the warranty is better then many at much more cost . So these are the pros ! My only slight con is it is heavy about 70 lbs but it has two very strong handles to pick it up I had no problem. And other con is I have a burber carpet in my basement and when I slid the unit to the wall the rubber feet made black marks on my carpet but it cleaned up with soap and water. Nothing to make me not want to buy it. I will be purchasing another one for my 1200 foot shop. Also you can stack them and hand truck it. The plastic housing is super quality and tough stuff. This is a super quality pro unit. Oh btw my basement is also 1200 Sf. They say in the listing it can be submerged ? I’m not sure about this or why you would want to cause the power cord that plugs into the unit has a little flap that pops up to plug the female end in but it surely is not a water tight seal so I would not recommend this it will short out plus why would you it’s not a sump pump. It’s a dehumidifier? It has a small sump pump built in to pump out the water it collects but not to pump out lets say a foot or more water flooded in your basement. For that I would get a sealed pump, then once all your damage water is out you certainly can now use this to dry up the environment. Highly recommend I hope the review helps !PLEASE READ !!!!!!UPDATE May 2021 unit failed after 15 months error code E5 refrigerant leak! Like many others that bought these units. Ok so here goes! I tried to email the company twice about my problem, they got back after the second email and saint to call. I called and spoke to Cynthia very nice but just like many others it was over a year old and they will not issue a shipping return label. I live on the east coast there in Cali.. they wanted me to pay $200 to have a new unit shipped out but continued on my existing warranty! Really??? I’m going to pay an additional $200 on top of the grand i already spent to try again? After telling her that many people are having this problem, she understood my frustration but still no resolve yet. Had to send pictures of the error code they wanted to send me out a new sensor. But I knew it was not a sensor cause the unit just ran and made no heat it was done. Then they wanted me to pay $400 to upgrade to a $1400 unit made with the same components. Btw this is not an American made appliance. It’s made in China. When I asked to speak to a supervisor I was told there all in China and could not speak to me because of the time difference??? Really ok how about at 3 am our time? There Amazon page is not true as an American company selling made in America products! Not true. After weeks of emails and phone calls they offered to ship another unit. I refused after all I was going through I wanted my money back a full refund. They finally refunded the full amount but I was expecting they were sending it to me directly, they issued a refund to a credit card I used 2 years ago on Amazon to a account I closed and no longer have access to. But has a balance so I can’t get the money back and no longer use that company, so I’m screwed. I have a 90 lb big yellow door stop. And no money to buy another unit. I should have excepted the new unit at least I would have had something in hand to maybe work for another year or so. So now I have to repair this unit myself which I will because I know how to fix refrigeration systems. But I shouldn’t have to do this. So please please heed this warning! This company does not have any service ability they are an American front for a Chinese product and all they can do is issue parts, help you take it apart and try and fix minor things. But if it’s a major thing like a leak or a compressor failure your screwed. And let me tell you I’ve been researching these for years. So when you see a ton of these that all look similar, but from different companies. There all the same. All these things are being made in China hundreds of thousands and being sold to any company in the USA and have their name put on it. Another company colzlar same thing. They will only replace it if your lucky. I specifically went with this unit because it listed it used a rare earth metal in the coils with a spec coating to prevent refrigerant leaks which is very common on these things, cause there junk! We have refrigerators in our homes that last 10,15,20 years and never have a problem. But they can’t make these crap dehumidifiers last 2 years. And anyone who’s not familiar it’s a simple refrigeration system like your home frig. Just operating at a different temperature. Or more like your home A/C it removes the humidity. In this case instead of the warm air blowing off the condenser outside it blows it back into the room and heats the room up, or some you can duct outside.Unfortunately this is the reality. Don’t get me wrong you see my first review was great I was loving this over the $200 household units. It kicked butt! But they don’t hold up. Oh and do you know what the rare earth metal is ? Aluminum! Lol! That’s rare huh! With an epoxy coating to help preserve it but it still leaked! If they just used good copper coils and braised them it would last 25 plus years. But that’s our life today it’s all throw away crap! I bet these cost less then $150 to make in China and they sell them here for a grand or more.! Now I’ll have to epoxy the aluminum coils under a vacuum to repair it then put in the 21 oz of refrigerant. They have no service centers anywhere in the country. I told them why don’t you reach out to local refrigeration and A/C companies to do your warranty service, and I was told that most companies don’t want to work on them . Hmm maybe I should take this on, unless it’s because they don’t want to pay? Its cheaper to send you another piece of junk since it doesn’t cost anything to make in China. If you decide to buy any of these things from any of the different companies selling these on Amazon I would highly recommend purchasing the Amazon extended 4 year warranty it will be well worth it! At least you’ll either get a new unit or a refund through Amazon! Good luck everyone! Such a scam of crap! It doesn’t take much to make something decent that will last! They just don’t want to! quality is just out the window.!

I recently started using this dehumidifier, and it’s been a lifesaver for keeping large spaces under control. The performance is no joke—it pulls a huge amount of moisture out of the air quickly, and the airflow is strong enough to keep an entire basement or warehouse feeling drier within hours. I’ve used smaller units before, and the difference in efficiency here is night and day.

This humidifier did an excellent job pulling the moisture out of the room. It works well. Very easy to use. It was a value for my money and really helped with the cleanup of a flood in the basement.

(See update at end)My dehumidifier broke within 10 months with a pump failure. ALORAIR is refusing to honor the warranty. First off, they are very unresponsive. They will rarely answer the phone and after being on hold for about 5 minutes the phone call will terminate without being able to leave a voicemail. I was finally able to get hold of them through email, although even with that they have been very slow to respond. It does not seem like they use any local technicians as I was requested to perform various troubleshooting steps which required crawling in my crawl space multiple times. After doing all the requested trouble shooting steps and providing photo proof of the pump failure error code. They were only willing to give me the following 2 options:1) They were willing to send me a new humidity sensor. This makes no sense as I had repeatedly explained to them that the humidity sensor was working and reading accurately. When I asked why they thought this would have any relation to the pump failure, they did not respond (waiting 5 days and counting). My guess is that this is the cheapest part they could send.2) ALOAIR said if I did not accept option 1, then my only other option is to ship the dehumidifier to them while paying for the shipping. This is ridiculous as this equipment is heavy and would cost hundreds of dollars to ship. The product page claims 2-year full warranty that covers "parts, labor, and even replacement of the unit." This is very misleading since ALOAIR will insist that you have to pay for the shipping if it has been over 6 months. In practice, this warranty should be considered as only 6 months.In summary, it broke in 10 months and ALOAIR have only been willing to send a cheap part (humidity sensor) that I do not believe would have any impact on the broken pump or require me to ship a heavy equipment back paying hundreds of dollars in shipping. My warranty ticket has been open for 12 days and they have not responded to my emails over the past 5 days.Update:ALOAIR did reach back out to me and agreed to replace the unit without requiring me to ship back the old unit. Furthermore, this new customer service representative was professional and a lot more responsive than my previous interactions. While I wish it didn't take close to 2 months to get this resolved, late is better than never. I am updating my rating to 4 stars.

I purchased the ALORAIR Dehumidifier in September 2025. Let’s be honest, this is a commercial grade dehumidifier. It moves a lot of air, it pulls in a lot of moisture, and it’s built for large spaces. If that’s what you need, it delivers. It’s plug and go as advertised and it’s powerful.It’s *not* is a whisper machine and it’s not marketed as one. It pushes serious airflow and has high moisture removal rates. That said, the noise level is tolerable for the performance you’re getting.I ran into an error code5 about five months after purchasing the unit. This is where I want to give ALORAIR customer services some credit. Their support team walked me through a very methodical troubleshooting process, which I appreciated. I followed up with them by sending clear photos, step‑by‑step notes, and replicating their tests exactly. Based on that, they were able to identify a faulty temperature sensor on the coil and sent me a replacement thermistor. I installed it as instructed with ease, the error cleared immediately, and the unit has been running perfectly ever since. I also gained a better understanding of the unit through this process.Bottom line:- This is a large powerful machine. It works well.- Anything can have faults, it’s how you address and learn from those faults.- The fault I had, ALORAIR address and resolved systematically and swiftly.

I use these for my water damage restoration business. They work quite well, and beat out the name brand competitors units which are 3-4 times the cost. I currently own 8 units.I've had warrenty issues come up from time to time, which Alorair has always been prompt in getting taken care of.If I had to look for some flaws, they would be as follows.1) The unit has a open reservoir, so if you tip it more than ~35 degrees you may spill some water.2) The pumps do seem to fail with a fair amount of regularity. As mentioned before, Alorair has been quick to send replacement parts, and it is a fairly simple repair. (I don't know how often competitor's units need maintence, but the small bother to submit a claim and install the part is not work the extra investment in the name brand's units)3) They are heavy. Alorair has some models of a similar size but with wheels, so I think I'll try that out as my next purchase.