My pump stopped working and when i pulled it out it started smoking. what do i do?it dosent turn on at all

Return it to the manufacturer. I've purchase two of these pumps and they worked for a few weeks then they stopped. They were replaced but the replacements only lasted a few weeks. I have a smaller one that I purchased as a backup for when I purchase new kois, don't know if that is still coming on. I think that there is a serious problem with these pumps I would definitely never purchase these again

I purchached in dec 2019 and its failed. Is there a warrenty?

Dear Valued Customer, Thank you for choosing VIVOHOME products. As for your question, we sincerely apologize for the inconvenience caused by the item. To solve your issue, would you mind contacting us with your Amazon order ID via Amazon's direct messaging service? We will provide you with a satisfaction-guaranteed solution within 24 hours. Best wishes, VIVOHOME Customer Care

Whats the PSI for this pump???

depends on the lift 2700 GPH at 1 foot about 800 per hour at 8 feet

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Duty & taxes paid at delivery

Help Track order

Account Cart

VIVOHOME 220W Pond Pump, 4500GPH Submersible Water Pump for Koi Pond

VIVOHOME 220W Pond Pump, 4500GPH Submersible Water Pump for Koi Pond

Product ID: 134024680

Details

Brand
VIVOHOME
Color
Black
Item Weight
8.8 pounds
Material
PC+ABS
Maximum Flow Rate
75 gpm
Maximum Lifting Height
19 feet

⚡220W high power motor

💧4500 GPH ultra-strong flow

🔧5-position adjustable nozzle

962.68 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Description

💧 Elevate your pond game with power, precision, and peace of mind!

UNMATCHED POWER FLOW - 220W motor drives a massive 4500 gallons per hour—keep your pond pristine and thriving.
PLUG PLAY CONVENIENCE - 20.3 ft power cord, protective mesh, and vibration-dampening suction cups make setup and maintenance effortless.
PRECISION WATER CONTROL - 5-position adjustable nozzle lets you customize water direction for perfect circulation and aesthetic flow.
WHISPER QUIET EFFICIENCY - Advanced magnetic drive technology delivers powerful water movement at a peaceful 30-40 dB—no noise, just zen.
BUILT TO LAST BUILT TO PERFORM - Durable ABS body with ceramic shaft and silicon carbide ring ensures long-lasting, maintenance-light operation.

The VIVOHOME 220W Pond Pump offers a robust 4500 GPH flow rate with a maximum lift height of 19 feet, perfect for koi ponds and water features. Engineered with durable ABS construction, ceramic motor shaft, and silicon carbide drive ring, it ensures long-lasting, reliable performance. Its ultra-quiet magnetic drive motor operates efficiently at 30-40 dB, while the 5-position adjustable nozzle and included adapters provide versatile water flow control. Designed for easy installation and low maintenance, it features a 20.3 ft power cord, protective mesh shield, and vibration-reducing suction cups.

Specifications

ASIN	B07PMHNG2P
Best Sellers Rank	#9,062 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #21 in Water Garden & Pond Pumps
Brand Name	VIVOHOME
Color	Black
Customer Reviews	4.3 4.3 out of 5 stars (807)
Flow Rate	75 gpm
Horsepower	220 watts
Included Components	Adapter×2, Filter Bag×1, Manual×1, Suction Base×4, Water Pump×1
Item Dimensions L x W x H	9.3"L x 5.5"W x 5.9"H
Item Highlight	Pump Barrier Bag, 20.3ft Power Cord, 5 Position Adjustable Nozzle Angle, IPX8 Waterproof
Item Weight	8.8 pounds
Manufacturer	VIVOHOME
Manufacturer Part Number	VH365
Manufacturer Warranty Description	1 year
Material Type	PC+ABS
Maximum Lifting Height	19 feet
Model Number	PG4500-S
Number of Items	1
Power Source	ac
Product Style	Submersible Water Pump
Specific Uses For Product	Pond
Unit Count	1 Count
Voltage	120 volts

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

962.68 DT

Duties & taxes included

In stock

Sold byAmazon TunisiaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Tunisia.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

View all Trustpilot reviews