Nespresso Gran Lattissima Original Espresso Machine with Milk Frother by De'Longhi, Sophisticated Black

We purchased our first of two Gran Lattissmo Expresso machines by De’longhi. Absolutely loved it. BUT——yes a BIG BUT—because within one week the frother ceased to work. It spit hot water at us with every attempt, but just water, no milk. We contacted Nesspresso and participated in troubleshooting using Face time on my iPad with an Nesspresso employee watching the machine do a great job spitting water. We reset the factory settings, took the frother apart, as well as a few other-interventions. Nothing worked. So a new frother was sent to us which took several days to arrive. While waiting for it, I had to drag out an old Keurig machine which I was grateful I still had so we could have our morning coffee. I was so hopeful upon the arrival of the new frother, but it performed identically spitting hot water and no milk. So called Nesspresso AGAIN and AGAIN had a very helpful person at Nesspresso walk me through the identical procedures as the first time with no success. . At that point, the faulty machine was boxed up and returned to Amazon for an exchange. New—number two machine arrived. I thoroughly read the manual again, but I also called Nesspresso once more to ask some questions which the manual did not address. I was told to use milk of a high quality which means high in protein. Whole milk, 2%, and skim milk can all be used. The higher the protein, the better the froth. I was using whole milk with 8g of protein. I now have whole milk and 2% milk with 12g of protein which is higher quality. Also, it is important to remove the top of the frother , before placing the frother in the fridge with milk still remaining in it. The frother mechanism should be cleaned frequently by completely disassembling it and soaking all the parts in warm soapy water for 30 minutes. Then, put the parts in the dishwasher on the top rack after soaking. Milk particles can become dry and stuck inside the frother mechanism which will cause the frother, in time, to malfunction . Thoroughly cleaning these parts and using high protein milk, will hopefully keep things working as they should. Also, if you notice milk residue sticking to the sides of the milk container, that is a sign that it may be smart to discard the milk and fill it with fresh milk. The machine is very easy to use and the extra maintenance is worth it. Time will tell if this machine continues to make great frothy coffee. Can’t say enough about the excellent quality of the coffee drinks this machine produces. That is why I am willing to try this again. The Nesspresso customer service is excellent, and so, for the most part, is Amazon. They made it very easy to return the defective machine to exchange for a new one. My husband says he use to drink coffee because it was warm and nice to have in the morning. Now we are drinking coffee a whole lot more because it tastes good. So far, I highly recommend this product, and hope it keeps up its great performance.

Long story short, I like the machine, but I'm not a supreme coffee aficionado. That being said, I got a bit addicted to espresso in France. Espresso is in every cafe, and most bakeries, along with the familiar fresh baguette sandwiches. In every hotel I stayed in there was a Nespresso machine. I was impressed by the consistency of the coffee Nespresso sells, no matter which hotel chain I was at for my visit. Let's get to the specifics of this machine: Pros: Fast Easy to use Easy to clean Logical design Consistent coffee creation (various types) Pods are completely recyclable Cons: Not quite as good as handmade espresso Not inexpensive Noisy Let's get the cons out of the way first. No, this isn't quite as good as handmade espresso. As I traveled and had espressos from various cafes, you could tell the differences in the coffee they chose, and how clean they kept their machines. However making your espresso with a real machine isn't a quick process. Let's also not fool ourselves into thinking this machine is inexpensive, it's not. For what it does, I consider this machine a good dollar value, and it's not like a competent espresso maker / milk steamer combo is any cheaper. This coffee maker uses a pressure pump and while it won't wake the neighbors if you're in an apartment, you'll definitely know it's making coffee. The pros are pretty direct, with the first being it's fast. If you've got water in it, just press the button to turn it on, plug in the milk container / steamer if desired, drop in a pod, and push the desired drink, and it does it all for you. Even quick clean of the milk steamer afterwards is fast and easy, as it was well engineered. Washing the milk container / steamer is recommended every couple days, and that is extremely easy. Cleaning up the used pods and drip tray, also very easy. So whomever designed it was very logical and made sure it very easy to take apart to clean. I offer a tip of the hat to their engineering team, you did a great job there certainly. While it seems, at times, Nespresso goes over the top with their coffee marketing it is a consistent coffee. I have found some I didn't like, too weak or too strong, but never found any that were inconsistent in flavor of what they were selling. This machine is a step above some of the other machines, in the sense it includes a milk steamer, but it's not going to make the coffee any better. If you want a milk steamer, this machine is an excellent choice. If you don't really plan on using the steamer, then another machine will work just as well at making coffee.

Gives what u need, took some time to understand and manoeuvre between options to get desired blend of coffe, water and milk. Froth is always gr8 Finally like it as meets my needs

Easy to use and and works well for multiple cups.

I have a problem...cappuccino is not hot...I have to reheat in the micro And also there’s not a lot of froth with skimmed milk and when I add semi skimmed milk, machine stops working...Please help

Excellent coffe machine

De'Longhi Nespresso coffee machine works so well, you may never leave home again! You can become your own Baristo/Barista! Enjoy singe-cup convenience plus space-age technology. Nespresso coffee is superior coffee! Anyone who can drive a car, can work this compact, desk-top model. You are guaranteed to love it to pieces. Take it from me....a total coffee aficionado. Similar in looks to George Clooney, but brighter!