Unionline 92cm Recessed Wall Mounted Electric Fireplace Insert Electric Fire with Touch Screen Control Panel, Remote Control, 750/1500W, Log/Crystal Options

I hunted long and hard for the right fire for my media wall. I really wanted something that looked cosy and relaxing and basically as much like flames as possible. This is tricky when shopping online because most of the sales ads are just a still photo. I was able to rule out a few that had videos that didn’t thrill me but the search went on. Just as I was about to purchase a different, smaller fire, I came across this one. It had so many positive reviews. Many of the reviews had a video attached and that totally sold me. The fire looked good in the video clips. When I received it I unboxed it to test it out as I have carpets to fit etc before I install the fire. I set the fire up briefly. It was a simple matter and took very little time. I plugged in and the fire lit up and started pumping heat out. It was summer so I had a battle finding the right buttons to shut off the heat but not the flame effect. I can honestly say that as an occasional form of supplementary heat this will be more than adequate. The heat came through instantly and was really hot in no time at all. The flame effect is great. I still haven’t got the fire installed so can’t show it in action but I was so happy with my choice. It’s a really reasonably priced fire and for the money I could not have hoped for anything better. It’s not quite up there with the panoramic big boys with individual log pieces but it has a zero less in the price. For me, I’m more than happy it is as good as it is and I would not hesitate to recommend it to a friend. Roll on winter and cosy nights in with my fireplace.

The media could not be loaded.  This fire is an absolute bargain. Worth every penny. For the price you'll get no better. I shopped around for days searching for best prices, you can find very similar fires on ebay etc and on amazon for hundreds of pounds more! Couldn't rate this fire anymore! It's brilliant. Heat works, so many different colour effects, remote works well. Comes with logs and crystals so you can choose the type of bed. So easy to fit. Can't fault the item. However... The delivery was an absolute nightmare from the start! But not sure if that was down to the seller or amazon. But I waited about 3 weeks to receive the fire. I had to get a refund on the first fire as it didn't even arrive and got 'lost in transit' amazon and the seller were no help at all. It was shocking customer service. The 2nd fire eventually turned up. So 10/10 for the fire itself. 1/10 for the delivery and dreadful customer service.

Item looks good and is easy to install however is completely dangerous. The fire keeps turning on by itself, I have followed the instructions on turning off the low temp mode but the fire continues to come on of its own accord. No information on how to return due to faults no contact numbers or anything. Very poor service.

Couldn’t believe what I got for the price. Really good value for money. WE decided I was going to build a TV wall and incorporate a sound bar, router, tuners and a recessed electric fire. (We live in apartment where gas is not an option). Getting everything into a stud wall was fairly simple. Think we managed to get it all done for less than £200. Easy to install. Just love the fire, easy to use, looks great and is powerful enough to heat our living room. My only concern is the remote control which feels cheap. But even if that packs up, it’s no real hardship to operate. Love the colour change options as well!

Looks great and is good value for money. Easy to install. Things to note, remote was temperamental to start but seems to be working perfectly now and heater is a little noisy other than that I am very pleased with it.

Fantastic electric fireplace for the price. Looks great and the flame effect is good, a few flame color choices to be desired but you cant win them all! Fan heater also works well and actually puts out a good amount of heat. The product was very well packaged also, a box within a box and everything held away from the edge by molded polystyrene.We had an issue with the product not functioning fully so we contacted the seller via amazon messaging and had a great customer experience. Seller responded fast and was very helpful in rectifying the issue. Replacement product was sent out and I'm pleased to say it arrived fast and it works perfectly. Would highly recommend this product and the seller from all aspects.Thanks,Nick and Poppy

Item arrived promptly (pre lockdown), well packaged, with clear instructions.It was not difficult to install (builder did it) and looks great in the space.Fireplace provides different levels of brightness, not only different colours, and it heats quite quickly, with an automatic shut down, once the temperature has been achieved. As it is a fan operated heater, there is audible noise, but not a disturbing level.Remote control is slim and simple, very easy to figure out after a few clicks.It has been in use for just over 6 weeks and so far so good.I’m pleased with the look and the functionality of the electric fireplace.

Lovely looking fire for a reasonable priceMassive flaw is the noise of the thing

Télécommande qui ne fonctionne pas malgré le changement des pilesRefus de la remplacer demande de renvoyer la cheminée alors qu'elle a était installé ( c'est pas donné le prix)Très mécontent

Déçu de ma commande pas précisé prise américaine donc utilisation en stand-by pour le moment et livraison galère avec UPS.