PetSafe Healthy Pet Water Filter for Dogs & Cats, 2-Pack Carbon Filters

This works fine. I see a lot of reviews saying it stops the water. I had this happen at first too. The instructions for to mention to remove the black tab on the filter. Which makes it very difficult for water to go through. One I saw the black tab over the opening, i removed it and have never had an issue since. I have been using this producer for over 2 years and was coming to reorder some new filters and couldn’t believe the negative reviews. So I hope this helps everyone.

I've been using the PetSafe Healthy Pet Water Station for several months and finally ordered the replacement filters — and I'm glad I did. You can visibly tell the difference when comparing a used filter to a fresh one: the carbon inside darkens significantly, which tells you it's actually doing its job of removing odors, sediment, and impurities from the water. Installation is completely tool-free and takes about a minute. Just rinse the new filter under cold water for 2-3 minutes before inserting it into the fountain base. The instructions are clear and printed on the packaging itself. A few things worth noting for prospective buyers: - These are the genuine PetSafe brand replacement filters, not third-party knockoffs. I've tried cheaper alternatives before and found they don't fit as snugly and seem to degrade faster. - The 2-pack is great value — at the recommended replacement interval of every 2 months, this covers 4 months of use. - My cats drink noticeably more water from the fountain when the filter is fresh, which is the whole point of a pet water fountain. - The coconut shell carbon is a nice touch — it's a higher-quality carbon source that does a better job of odor control than standard activated carbon. If you have the PetSafe Healthy Pet Water Station, don't skip filter replacements. It makes a real difference in water quality and keeps your pet drinking consistently. Highly recommend sticking with the OEM filters for best fit and performance.

Update: I recently purchased the larger 2 gallon reservoir water bowl for my dogs. I do not have the same issues with the water not automatically filling the bowl when I use the filter as I did when I was using the one gallon reservoir bowl. Not sure why but if you are buying the bigger one, these filters will work great with it. I’m glad I tried them with my new bowl before giving up on them completely! I would definitely save your money and skip buying this filter as it doesn’t work. When I use this, the water bowl no longer refills as it empties and requires me to shake it for the water to start flowing. Some people have mentioned to take the black flap off the filter but that enables the water to completely bypasses the charcoal filter so you’re not getting filtered water. You’re better off spending your money on a pitcher filter and using water from that to refill the reservoir.

I've been very happy with this product, especially because it lasts 6 to 8 weeks. The U.S.-based customer care is really commendable, always ready to help. It uses a quiet carbon water filter which my pets and I appreciate. It keeps the water fresh for pets and fits small, medium, and large sizes. I am impressed by PetSafe's established experience in this industry. One outstanding feature is its compatibility with PetSafe Stations. All in all, a worthy purchase for pet owners.

Damaged. Broken filter leaked toxic hard plastic beads which ended up down in my sink garbage disposal. Thankfully, my to dog did not consume these toxic beads. Petsafe making it very difficult to resolve by requesting receipt from 3 months ago from Amazon which they do not provide. Petsafe requires that I FedEx the broken part back to receive a refund. What a hassle. Don't recommend this product for your pet.

I originally bought the Water Bowl at PetSmart and they didn't have any filters that I could find so I used the bowl on it own. It worked great. My dog could drink as much as he wanted whenever he wanted and the large size held enough water for almost 3 days. I decided to buy the filters because we have well water. It was easy to install and seemed to work great keeping the water clear, however, I noticed right away that the water flowed into the bowl much faster with the filter than without it. Needless to say, my dog noticed too! Several times I came into the kitchen to discover water covering my linoleum floor about 3 feet wide by 4 feet long! He figured out that if he jiggled the bowl enough the water would come flowing out & he could slop around in it! Bye bye water bowl! I chucked the filter and brought his old water bowl back out. Took this waterer out to the garage and it will now be his outdoor waterer. If he plays with it enough to spill it all over it will be outside so I won't have to sop up the mess with towels again!

I really like the filters and the reservoir it goes with. As a matter of fact I have two of the water reservoirs. One large for my Pit-bull and one small for my Papillon. I have been using these filters for a couple of years. My dogs have not gotten sick and enjoy the water. They are very healthy. We live in Phoenix,AZ and need plenty of water during the hot months. I have enjoyed using this filter and the containers that they are placed in because you don't have to fill the water supply every day. Twice a week at the most you need to refill. When we had just water bowls, in was a pain to refill with water twice a day. I don't understand all the bad reviews. What's the problem? If you rinse the filter in cold water until it runs clear and then you place in lid of the container and you are good to go for at the most a couple of months. Keep your container clean and clean with each time you refill, you should not have any problems. Well at least I don't. ✌👌💕😊

Love this!! Got the dog bowl a couple months ago and finally ordered the filter about a month ago because our little shih tzu has really bad tear stains and her face and in between her eyes will get red and crusty and she’s done all the treatments and remedies to cure it as well as us washing her face daily. I’ve read filtered water helps with that and its only been a month and has helped a lot! (I know it’s hard to tell in the picture) her fur around that area is slowly getting back to white, her eyes are clearing up. The filter has made the water stop coming out like twice but I don’t know what these other people are complaining about because I literally just wiggle the jug of water softly once and it’s fine lol.

Muy buen producto funcionamiento y de buena calidad.

I know there were a lot of reviews hating on the air lock. If you want to fix the air lock problem, use a very small hole punch to put hole in the rubber gasket at the top. I used the smallest leather punch I had. But, I don't do that anymore. I actually like it. My gsd and labs are messy drinkers and the air lock means less water on the floor. All I have to do is jostle the waterer and it refills.

Usé el bebedero durante varios meses sin el filtro y funcionaba perfectamente. Cuando compré el filtro y se lo puse, el agua en ciertos momentos deja de salir hasta que manualmente agitas el bebedero y el agua vuelve a salir. De alguna manera el filtro hace que la válvula del agua se atasque. Tengo dos bebederos y en los dos pasa lo mismo

Fonctionne très bien et donne une meilleure qualité à l’eau.

Does what it says it does. All the problems people are describing are due to not reading the instructions on the back of the box. There are only 3 steps. I'm not sure why this is so complicated. "No water is coming through, I have to keep shaking it! OMG!" (Step 1 of instructions: open the little black cap. Water flows freely.) "There are little black particles in the water! My pet is going to die! OMG!" (Step 2, 3 of instructions: rinse the filter thoroughly to wash away loose charcoal particles. No more black particles.) I docked one star because you do need to make sure you rinse the filter thoroughly before first use. Otherwise you do get black particles during the first little while but it disappears quickly if you keep rinsing and emptying. Also, it's activated charcoal, people. A few tiny particles isn't going to hurt your pet.