Question 1

I purchased this scrabble game, and it had 6 missing letters, can I have the missing tiles/letters replaced?

Accepted Answer

Hi there!

Thanks for your question.  I see that it was asked quite a while ago, so I'm sorry the reply is coming so late.  Hopefully your issue is already resolved, but if not, and for the benefit of others who may have the same question, here's the answer.

The manufacturer, Winning Solutions, doing business as WS Game Company, has a replacement parts department that can send out any missing or damaged components.

You can either contact your seller or the manufacturer to request replacement parts.  Direct contact info like phone numbers and email addresses are often removed in these answers, so I will suggest that you just do a simple web search using the name of the manufacturer.  You'll find a contact section on their website, along with their phone number.  You can contact them directly.  They are very responsive to replacement parts requests.

Hope that helps.

Walter T.
One Emerald Lane

Question 2

How many letter tiles are included? Is it the same amount as the board version?

Accepted Answer

Hi there.

Thanks for your question.

The standard assortment of 100 Scrabble Letter Tiles is included with this edition.  If you zoom in on the image of the board in the gallery, you'll see that the maker has the distribution printed on the board in the lower right corner.

Hope that helps.

Walter T.
One Emerald Lane

Question 3

Need to order the letters and hangers as I do not have them for the item. How do I do this ?

Accepted Answer

Hi there!  Thanks for your question.

The manufacturer, Winning Solutions, doing business as WS Game Company, has a replacement parts department that can send out any missing or damaged components.

Direct contact info like phone numbers and email addresses are often removed in these answers, so I will suggest that you just do a simple web search using the name of the manufacturer.  You'll find a contact section on their website, along with their phone number.  You can contact them directly.  They are very responsive to replacement parts requests.

Hope that helps.

Walter T.
One Emerald Lane

Question 4

why is this unavailable?

Accepted Answer

Hi there!  Thanks for your question.

I see that it was asked quite a while ago, so I'm sorry the reply is coming so late.

The simple answer is that this item is produced in small batches, just a couple of times per year.  We often run out of the item around the Winter holidays and get restocked in the Spring.  At some point, demand for the item may be sufficient to motivate the manufacturer to make sure there is always stock of the item, but until then, our advice is: when you see it for sale, if you want 1, get it.

Hope that helps.

Walter T.
One Emerald Lane

ASIN	B07Z2FT5PR
Age Range Description	Ages 8 and Up
Best Sellers Rank	#478,957 in Toys & Games ( See Top 100 in Toys & Games ) #1,834 in Game Mats & Boards
Brand Name	WS Game Company
Container Type	Bag
Customer Package Type	Retail Packaging
Customer Reviews	4.8 4.8 out of 5 stars (140)
Edition	Deluxe Vintage 2-in-1 Wall Edition
Educational Objective	Improve vocabulary, spelling, and strategic thinking skills
Grenre	Strategy, Word
Included Components	Fabric Letter Tile Pouch - Dry Erase Marker with Integrated Eraser, Instructions, Metal Scrabble Game Board with Solid Wood Frame, Set of 100 Oversized Wooden Scrabble Tiles with Magnetic Backing, Set of 4 Metal Letter Tile Racks
Indoor Outdoor Usage	Indoor
Item Dimensions	1 x 30 x 24 inches
Item Dimensions L x W	30"L x 30"W
Item Type Name	Board Game
Item Weight	4.8 pounds
Manufacturer	Winning Solutions
Manufacturer Part Number	39007
Manufacturer recommended age	8 years and up
Material Type	Cardboard, Cardstock, Fabric, Metal, Wood
Model Name	Scrabble Deluxe Vintage 2-in-1 Wall Edition
Model Number	39007
Model Year	2022
Number of Items	1
Number of Packs	1
Number of Players	2 to 4
Operation Mode	manual
Other Special Features of the Product	2-in-1 Wall Edition with Dry Erase Message Board and Magnetic Tiles
Package Quantity	1
Rulebook Availability	True
Set Name	Scrabble Deluxe Vintage 2-in-1 Wall Edition
Size	30 x 24 inches
Theme	Vintage
UPC	857487008278
Unit Count	1 Count

WS Game Company Scrabble Deluxe Vintage 2-in-1 Wall Edition with Dry Erase Message Board

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