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M**N
Solid Value for the Price - Simple to Insstall
Packing and ContentsThe product came packaged in an attractive box that sufficiently protected the con- tents without wasting space. Of course there was an outer shipping container, but I mention the quality of the packaging because it’s a first impression that says “we cared enough about what’s inside to spend a bit more on sturdy packaging.” Sort of a first impression. And in the case of the AC2100, a good one.DocumentationAs always, I read through the entire setup instructions. I advise others to do the same. That way, you will be prepared for what is required for each step before you get to them. A card listing the technical support contact information - including an 800 num- ber - was included separate from the folded instruction guide. I did not have a need to contact tech support - the installation was amazingly simple - so I cannot comment on the response or value of the technical support team. Perhaps I will cover that in a future review.AestheticsThe AC2100 is approximately twice the size of the previous model extender I have been using - the AC1200. And the size may surprise those of you who have used other extender products both from rack space as well as other vendors. However, the AC2100 has a modern styling that is appealing to me. I consider it a high-tech look that fits in with my homes decor. I don’t believe this attribute will be an issue from any- one hoping to reliably extend their network, but I feel it’s worth mentioning. Plus, as you’ll see in the performance section, the extender has improved my network’s reach considerably. For me, that trumps it’s larger size.SetupAs stated, I read through the set up documentation prior to making any attempt at installation or configuration. Just a habit gained from experience.Once understood, I followed the instructions and had no difficulties in extending my wireless network. The AC2100’s app made extending the existing network (without forcing a new name e.g. MyNetwork-EXT) resulting in my original network names - both the 2.4 and the 5 bands - being the only SSIDs seen.(for those of you who have extended your networks before and ended up with 4 SSIDs - 2 for the 2.4 and 2 for the 5 - can understand this. The AC2100 made this step a bit easier)PerformanceBecause I have purchased and deployed other rock space products, including the AC1200 WiFi Extender, I decided to do my evaluation by comparing this product - the AC2100 - the latest model - against the AC1200 - which has supported the downstairs portion of my WiFi network for more than a year.In order to avoid confusion, I will refer to the AC1200 as the previous model, and the AC2100 as the current model.While the previous model extended my base network very well with respect to the downstairs portion of the house, I never was able to get complete coverage in the backyard portion of the property.In testing the current model in the same location as the previous model, I am able to get a healthy signal all the way to the far end of the backyard.I should note that my router is located both in the front of the property, as well as upstairs. And no changes were made to the router both in terms of configuration or location.The devices included in my testing include PC laptops, Mac laptops, Chrome- books, Android and Apple tables and well as Android and Apple phones.The reason so many devices were tested is first, we actually use each device type named, and because each device manufacturer will implement their wireless support using different chipsets which often manifest in different results in any given network. For example, my iPad shows a lesser signal than my Android tablet in the living room area, the approximate mid-point between the router and the AC2100 WiFi extender.ConclusionSeveral weeks into having deployed the AC2100. It’s taken the place of the AC1200 that I’ve had in place for well over a year and it’s out-performing with regard to both the signal’s reach and speed. Now, for the first time, anywhere on my property - inside and out - I can get a useable, reliable connection regardless of device type.If you are seeking to purchase a network extender that is in the sub $100 price range, and one that is easy to set up and delivers honestly great connectivity. you should check out the AC2100.
K**C
Up to triple my internet speed with this repeater
This repeater seems to be working well. Speedtest results show up to triple my previous speeds with the extender.I am not very tech-savvy (I know enough to be dangerous), but setup was pretty easy once I googled it. I did not receive any paper instructions in my box at all, but I found info at the Rockspace website and also on YouTube. (The YouTube video showed the user had paper instructions included, so I presume most customers receive them.)I plugged in the repeater, hit the WPS button on my router, and was connected in just a couple of minutes. I entered my regular router password to connect the 2.4 and 5g connections on my phone (since I am just connecting through the repeater connection to the same router, I guess...again, not tech-savvy).I bought this product as a last-ditch effort to boost my Wifi signal, which keeps disconnecting. Since I am still having the connection problems, I think the problem is an installation issue with my internet service (another marathon call to them expected tomorrow). My signal used to indicate anything from "poor" to "good" at best. With the Rockspace repeater, I consistently have a "very good" signal for my streaming serviceOverall, so far, so good.
F**O
Even better than my last Rock Space extender
I previously had purchased a Rock Space 750Mbps in Sept 2019. Originally I had issues getting that model to work properly and quickly thought it must be the product. Well, it wasn't. Turns out that the model of Router our local cable company was using was causing lots of problems for people. After I purchased a new router on Flash Sale, WHAM...worked like a charm.Flash forward to this new model, the Rock Space AC2100Mbps. Setup was way easier now that I had a good router, just a few minutes. with the instruction provided and by simply following the directions from my Rock Space app, I used the WPS button setup method and DONE! The addition of the 2 pair of antennae really make a difference in dispersing the signal. I was pleased to find that this new models signal would reach much further out into my yard, (while still covering the interior of the house) than its predecessor and at much higher strength-of-signal to where the others limited reach extended. Definitely a plus there!Note: My computers wifi was acting flaky, so I used the available wired ethernet port to plug into my computers ethernet and that saved the day. Nice touch including that capacity as well!Overall I would highly recommend this product for its ease of setup, functionality, range and speed.
B**N
Overall pleased
This is my 2nd WiFi extender and this one does work better but they are designed for small houses cause both of the ones I have used the max MB I have got is 40. That’s not bad but it’s not close the 200 that I am paying for. The range from router and from extender I was really expecting to be better. All in all it’s a good product for extending your WiFi just don’t expect your full bandwidth or close to it to be extended.
D**D
SCAM
I like this product it works well. Here is the PROBLEM. I had difficulty with setup so I called their tech support number. They did a screen share and took over my computer (no problem with that). She got into my router and ran some ping tests in my terminal. Then showed me some lines of text and code in my terminal and said: "you have malware and lots of problems so the extender cannot be installed". But, THANK GOD there was a solution. They would sell me software to clean up the problems and make everything better. $99.99 for1 year, $199.99 for lifetime support AND (lucky me) I could get lifetime PREMIUM SUPPORT for $299.99. "Which package do you want?" she asked. I said I would think about it so call back.Here is the GOOD PART. I went back to the setup again. Got to a screen SHE NEVER SHOWED ME. I logged in and then it Took 2 minutes to set everything up.. Extender works perfectly. Like I said GOOD PRODUCT, it boosted my wifi signal a lot. BAD BAD rip-off customer service.
Trustpilot
2 weeks ago
3 days ago