I have used my mattress 3 times since i bought it and it is no longer holds air. how do i get a hold of the manufacturer? email address? phone numbe?

I cannot be more ticked off at myself than I am right now!! I usually read reviews when making purchases, so why I skipped them this time, is beyond me. I too have a now deflating Sleeplux air mattress, that supposedly have a 1 year warranty, but CANNOT figure out how to contact the manufacturer! So freaking mad, and disappointed.

I no longer have the package information with the customer service email address. Please provide??

Hello! Please contact SleepLux Customer Service using the email address printed on the insert shipped in your product packaging. We are so sorry to hear about your experience and want to assure you we will make this right. We have a 1-year warranty and will ensure your satisfaction!

Do you have to keep the plug in the outlet in order to use the usb charging port?

Yes Nelly, you do have to keep the plug in the outlet in order to use the USB charging port.

How do I get a replacement mattress. I just purchased this and now it has a hole on the top and the patch did not help?

Young, Please contact SleepLux customer service using the email address printed on the insert shipped in your product packaging. We are so sorry to hear about your experience and want to assure you we will make this right. We have a 1-year warranty and will ensure your satisfaction!

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Description

💤 SleepLux: Elevate your rest, power your life.

PACK GO CONVENIENCE - Includes storage bag and repair patch—perfect for spontaneous trips or guest-ready living.
ROCK SOLID SUPPORT ALL NIGHT - Proprietary Tritech™ I-Beam construction keeps firmness and shape, supporting up to 661 lbs.
STAY CHARGED STAY CONNECTED - Integrated USB port lets you power your devices without hunting for outlets.
EFFORTLESS SETUP IN 5 MINUTES - Built-in pump inflates quietly with one button push—ready when you are.
PREMIUM COMFORT MEETS DURABILITY - 22-inch tall queen mattress with built-in pillow and triple-layer PVC for next-level back and shoulder support.

The SleepLux Durable Inflatable Air Mattress is a 22-inch tall queen-sized bed featuring proprietary Tritech™ I-Beam construction for superior firmness and durability. It supports up to 661 lbs and inflates in just 5 minutes with a quiet built-in pump. Designed for modern convenience, it includes a built-in USB charger, a built-in pillow, and comes with a storage bag and repair patch, making it ideal for both home and travel use.

Specifications

Size	Queen
Special Feature	Inflatable
Brand	SLEEPLUX
Product Dimensions	80"L x 60"W x 22"Th
Specific Uses For Product	Sleeping
Included Components	SleepLux Tritech Air Mattress Queen 22” with Built-in AC Pump
Target Audience	Kid, Adult
Model Name	SleepLux Tritech Airbed Queen 22" Built-in AC Pump
Capacity	661 Pounds
Number of Items	1
Weight Limit	300 Pounds
Item Firmness Description	Firm
Item Thickness	22 Inches
Manufacturer	SleepLux
Top Material Type	Tritech
UPC	821808677917
Global Trade Identification Number	00821808677917
Item Package Dimensions L x W x H	15.96 x 14.6 x 8.84 inches
Package Weight	9.38 Kilograms
Item Dimensions LxWxH	80 x 60 x 22 inches
Brand Name	SLEEPLUX
Warranty Description	Manufacturer defect warranty.
Part Number	67791E
Model Year	2019
Style	Queen 22"

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